Jennifer Pitcher

96% of customers would recommend Jennifer Pitcher

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Customer Reviews

4.8 of 5
352 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 99%
Real Estate Pro Reviews 2
July 16, 2020 at 4:16 PM
Recommends Jennifer

Experience

Going through several Lenders for the process of purchasing out first home, FBC Mortgage really came through and worked hard for us to have our house in a short amount of time. Thank you guys!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 11, 2020 at 10:13 PM
Recommends Jennifer

Top Notch

We have used Jeni and her team on multiple occasions and they always provide excellent service! They are quick to respond and do a great job of keeping us informed of the process and status. Jeni and her team make the process enjoyable and seamless! Highly recommend Jeni and her team!!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 08, 2020 at 9:18 AM
Recommends Jennifer

FBC TEAM PITCHER

Tiffany , Jeni and all of team pitcher has made our home buying process very smooth and easy. It has been an absolute pleasure. I would recommend FBC mortgage !!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 02, 2020 at 9:00 PM
Recommends Jennifer

Mrs. Pamela Bailey

The loan process went very smoothly.

Pamela's Tip: I thought the communication from FBC mortage team was excellent.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 9:52 AM
Recommends Jennifer

New Home Purchase

I was impressed how quickly the loan process went.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 25, 2020 at 9:25 PM
Recommends Jennifer

Service and Support

Jeni has always been extremely supportive and friendly providing excellent service along with her wonderful team @ FBC.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 24, 2020 at 5:42 PM
Recommends Jennifer

Stressful but worth it to have my new home

It wasn’t until it was time to close that things became stressful from my prospective. I don’t feel buyers should be told they can close until everything on the end of the loan processor, loan officer, and title companies are 100% ready to close. I wasn’t notified until an hour before closing that I actually won’t be closing. It was very frustrating but at the same time I choose to see it as there are many hands involved and mistakes can be made. I definitely feel my loan processor and team did what needed to be done to get me closed. Didn’t happen like I thought it would but it did happen.

Jessica's Tip: Triple check with the loan officer prior to closing that you have the clear to close. If you don’t, there is a possibility you won’t close. Also, if you have to wire your closing cost money, check with your realtor and or with the loan officer to make sure it the money has been received prior to going to the closing.

FHA 30 Year Fixed Florida
Responds quickly

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June 24, 2020 at 3:20 PM
Recommends Jennifer

Closing

The process by nature is a lot of back and forth, for the most part communication was great...the day before my closing there was an issue with the cash to close amount that I wasn't prepared for, it didn't get resolved until 9:30pm the night before closing. Jeni took care of it and I am thankful for her. Closing went smoothly.

Carrie's Tip: Be very organized and prepared for last minute changes. Review every document and ask questions!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 19, 2020 at 7:22 PM
Recommends Jennifer

The best experience

fast process, very professional. this is the way to go. Thanks Jennifer for everything. i will recommend you 100%

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 18, 2020 at 4:11 AM
Recommends Jennifer

Quick and professional

Jeni and her team were very prompt and thorough, both with their requests for the info they needed to get my loan, and where I was at in the process.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 17, 2020 at 11:47 AM
Recommends Jennifer

Stress Free Financing!

It was great to have the opportunity to work with Jeni Pitcher once again. She knows more than any other mortgage broker I have ever used in the past. Timelines were shortened and the entire process was stress free. As well met an excellent appraiser and loan closer!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 17, 2020 at 10:26 AM
Recommends Jennifer

Kennedy-Byrd

Everyone was very friendly and helpful throughout the entire process!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 15, 2020 at 9:30 PM
Recommends Jennifer

Great lender to work with!

Being a first time home buyer can be a stressful situation, but I'm glad that FBC Mortgage was there to help me every step of the way. All their staff is friendly and quick to reply. They provided guidance and made me feel comfortable during the whole process. I will be recommending FBC Mortgage to any friend that is looking to buy a home!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 15, 2020 at 2:32 PM
Recommends Jennifer

Loan Officer Great. Loan Processor, not so great

Jenni was great to work with. Super professional and very timely in her communications with me. However, as soon as my loan was moved over to the loan processor is where my frustrations kicked in. Poor communication and very late in responding to emails. There was even an instance where they were calling the wrong person and speaking to them about my loan (clearly did not verify my identity when calling).

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 10, 2020 at 10:33 AM
Recommends Jennifer

FBC is Awesome!

Jeni Pitcher and the FBC Team are fantastic to work with; they guided us through the mortgage process and made it seem easy. They were always responsive and very helpful!

Conventional Other Florida
Closed on time
Responds quickly
Loan met my needs

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