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Reviews for Jeff Duncan
Review Jeff Duncan
I have worked with many mortgage lending officers over my life and Jeff was clearly the most intelligent person in his area of expertise. He was professional and personable. These are difficult attributes to find today. I certainly would ask to work with Jeff again if I pursue another mortgage.
Conventional 30 Year Fixed Florida
Excellent service, knowledgable, considerate, fast and efficient!
Buying a home can be very stressful. I have never bought a home by my self before. Jeff Duncan and his staff made the process seamless. They were very prompt with a response to any question I had. No question was too large or small for them. I would highly recommend whomever is trying to buy a home to go to Jeff Duncan with FBC.
Conventional 30 Year Fixed Florida
Phenomenal experience and exceptional customer service!!
Besides all the bumps (there were multiple) on the road to closing, Mr. Jeff Duncan always kept up informed. His professional demeanor, exceptional customer service and detail to attention has made the process of home buying, very pleasant and an accomplished home owner. We have heard horror stories, but Mr. Duncan's knowledge and experience was top notch. Big thanks to Mr. Duncan and all of the hard working professionals at FBC Mortgage. If I could, the review would be more than 5 stars. Thank you.
CHAE's Tip: If you are authorized or get approved for a VA loan and looking for a house in Brevard County, FBC Mortgage and Mr. Jeff Duncan is all the info you need. For realtors, Mr. Bruce and Tana Flickinger.
VA 30 Year Fixed Florida
2012 Thesy Drive
Mr. Duncan was very professional and helpful through the whole process from the initiation to obtain a loan commitment to the finalization of the loan and closing of the purchase.
Donald's Tip: The loan applicants timely and complete response to the documentation needed is key to the success of the whole process and its efficiency.
Conventional 30 Year Fixed Florida
No Complaints
I have never purchased a home before or even applied. With that said, I truly was lost in the dark about the overall process of purchasing a home. Jeff Duncan was very patient and knowledgeable. He was able to guide me down the process. With little issues. I would highly recommend Jeff Duncan.
VA 30 Year Fixed Florida
The Expert Mortgage Loan Navigator
Trying to negotiate the complex landscape of mortgage loans with seemingly endless documentation requirements, product options and their respective percentage fluctuations (all of which affect your monthly rate and payment), and a host of other unknown (but potentially deal-breaking) variables is rarely an easy or enjoyable task; more often than not, it is a very difficult and daunting experience. Enter Jeff Duncan—the expert mortgage loan navigator. From the moment we began working with Jeff, we could tell that we were in the hands of a professional. He was always only an email, text, or phone call away and, without fail, would return our messages promptly with answers to our questions or sound advice for our concerns. Moreover, unlike our experiences with other mortgage lenders and banks, we quickly got the sense that Jeff cared enough to make sure that our purchasing a home would not fall through as a result of some oversight, a mismanaged timeline, or even potential pitfalls of which we were unaware. Indeed, one such unanticipated pitfall at our end, dealing with a contestation on a credit report, was located and preempted by Jeff, who proceeded to get the problem resolved without any complications and with no time and effort on my part. That issue alone would have precluded our securing a loan and would have been a devastating setback. Consequently, it is due to Jeff’s expertise, diligence, and serious work ethic that I am able to write this while sitting in our new home! And, by the way, not only does he know his stuff, he’s also a really nice guy with a great sense of humor. So, if you want a seamless mortgage process with no surprises at closing, I would strongly recommend working with Jeff and his team. Thanks to Jeff, our experience throughout this process couldn’t have been any better. He’s the best! Tino and Shannon
Conventional 30 Year Fixed Florida
Worked with Velocity
Jeff Duncan and Connie Reeves at FBC Mortgage were amazing! I had to close quickly for the seller and my bank was not able to meet the date requirement. Jeff was able meet this closing date and I ended up with a better rate! I will definitely work through Jeff and his team again!
Conventional 15 Year Fixed Florida
VA refi made wasy
Jeff Duncan handled our VA refi and it went great. We got an unbelievable rate and were able to close in three weeks which is VERY quick for a VA loan. Jeff expertly managed the VA process, and govt bureacracy. He made sure we understood and complied with the extra VA requirements and paperwork. It all went down flawlessly!
VA 15 Year Fixed Florida
A Fantastic Experience
From the first phone call to the closing, Jeff Duncan and his team are amazing. Extremely knowledgeable, efficient and customer driven. I will recommend FBC to anyone looking for a mortgage.
Clyde's Tip: Be patient and provide all information requested of you in a timely fashion.