Dabney Martin

98% of customers would recommend Dabney Martin

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Customer Reviews

5 of 5
94 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 99%
July 01, 2013 at 6:43 PM
Recommend's Dabney

Outstanding Service and Follow-Up

Exceptional service with a personal touch. Extremely smooth transaction and a professional staff that helps you every step of the way.

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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May 30, 2013 at 12:59 PM
Recommend's Dabney

AMAZING customer service

Dabney was amazingly helpful! His customer service standards are unlike anything I have ever seen before! I was able to reach him and get immediate replies! Dabney replied faster than my realtor and I had 2 realtors from selling and buying a home. He knew our budget and ran several house numbers for us. In the end with some issues we had he was able to close in time! even our realtor AND Title company were impressed with Dabney! I would recommend him to everyone! Moira and Maria on his team were a pleasure to deal with. 5 STARS!

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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May 10, 2013 at 10:08 AM
Recommend's Dabney

Roberts' Loan

Everything was so smooth and easy for us. Dabney walked us through the process step by step and was very helpful and understanding when it came to our questions. We had never been through this process before and were apprehensive. If we purchase another home in the future, we hope that Dabney will still be available to help us out.

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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May 04, 2013 at 9:55 AM
Recommend's Dabney

FBC Mortgage review

Dabney and the entire staff were great! Pleasant, professional people!

Conventional
Closed on time
Responds quickly
Loan met my needs

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April 25, 2013 at 7:42 AM
Recommend's Dabney

Above and Beyond

Dabney Martin went above and beyond to provide incredible service on my recent home loan. He answered all of my questions in a timely and accurate manner. Further he miraculously got us to the closing table ahead of schedule! I will absolutely refer friends, family and colleagues to Dabney going forward - he's the best!

Harmony's Tip: Introduce the full team (processor/coordinator) via email so the client knows they will be hearing from multiple people.

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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March 28, 2013 at 7:44 PM
Recommend's Dabney

Great job!!

I had already talked with 2 other lenders about my refinance and felt frustrated as my husband felt they were giving me a bad deal and I didn't know where else to go as many lenders are only doing their own refinances. When I was referred to Dabney Martin everything went smoothly, when he sent me the preliminary estimates and my husband reviewed them he said "he giving you a fair deal and charging a reasonable fee". My new mortgage balance is $6,000 less than the other people quoted me! I am very happy! Took less than 3 weeks, things moved along smoothly, I would recommend to everyone I know!

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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March 09, 2013 at 7:23 AM
Recommend's Dabney

First class service

My re-finance could not have gone smoother. Dabney is the consummate professional and was always available to answer any questions. His staff also did a fine job of communicating and staying on top of my loan application so that everything went as scheduled with no surprises.

Vince's Tip: You will not find a more professional or honest loan officer in the business. Dabney gets 6 stars in my book!

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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January 19, 2013 at 4:49 AM
Recommend's Dabney

Excellent

Worked really hard to get me closed before the end of the month and end of the year so I would qualify for Homestead exemption. Thank you for all your diligence.

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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January 18, 2013 at 9:57 AM
Recommend's Dabney

Superlative Service

I could not have hoped for a better experience than I received from Mr. Dabney Martin and the staff at FBC Mortgage, Inc.

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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December 12, 2012 at 11:22 AM
Recommend's Dabney

Easy and Pain Free

Dabney was great to work with and made the entire re-financing of my loan seamless and easy. He worked quickly and efficiently explaining the process to me and making sure I understood all the information that he needed and what I was signing. I would recommend him to anybody needing to refinance, or home loan.

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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November 27, 2012 at 6:17 AM
Recommend's Dabney

Thank you very much

I recently had the opportunity to close on a loan with a rate of 3.5 percent. The individual who helped me with my loan was Dabney Martin. Due to the fickle nature of of the government program I was trying to participate int the process took a bit longer than planned and my package had to be submitted a few times. All along the way Dabney kept me updated and made every effort to ensure that I understood everything transpiring in the process. Each time my loan package was kicked out he made sure to contact me and provide me with my options. Every question I had a long the way was honestly answered with patience and thoroughness. Because of my preference we usually corresponded via email but he always made himself available via phone if I had any questions or needed a better understanding of any information he'd provided.. Though the process could have been easier if the government had all their ducks in a row; I can't imagine any way that the customer service could have been improved upon. Unbeknownst to Dabney I'd tried to contact AT LEAST five other companies during the process and not ONE had a loan that could help me with my situation. All in all I had a great experience with the company and the rep I worked with. I wouldn't hesitate to refer this company to a friend or relative. Demetrus T

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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November 21, 2012 at 7:49 AM
Recommend's Dabney

Superior service, record closing and lowest rate!

After losing bids on at least 7 houses within 6 month period we finally had our offer accepted in a short sale transaction. The house was about to go into a foreclosure, so we had extremely tight turnaround time not to mention all the issues that came up during the transaction, that had to do with delinquent HOA. The best decision my husband and I made was to work with Dabney Martin and FBC Mortgage to obtain our loan. Even though Dabney’s responsibility was just to secure our loan, he went above and beyond in this transaction and truly saved the day. There were a couple of times we feared we would not get the house and he was the one that stepped up and did everything he possible could to help us get our dream home. Dabney kept us informed every step of the way. He is a true professional, with tons of knowledge, but more importantly is the person who genuinely cares about his clients, and not just the transaction. Not only he helped us get the house our family loves, he also got us a very low interest rate and helped us with record quick closing to avoid the foreclosure on the house! With the deal we got, we won’t be refinancing or looking for another house anytime soon. Words cannot express the gratitude we feel for everything that Dabney and FBC Mortgage team have done for us. We would recommend their services to anyone! Thank you! David and Tatyana Clark

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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October 25, 2012 at 3:37 AM
Recommend's Dabney

Kearfott closing

Dabney was extremely helpful during this process. He was very friendly yet professional. Acquiring a mortgage during these economic times can be very trying and exhausting. Dabney always maintained a positive attitude and was certain we would close on time. Actually he was able to beat his initital closing date by 2 days. I would highly recommend Dabney to anyone seeking a home mortgage. He was very personnable and a pleasure to work with. Thanks Dabney for all your help in making owning a home a reality. Bob and Donna Kearfott

Conventional 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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October 07, 2012 at 1:13 PM
Recommend's Dabney

Dabney Martin

Dabney was extremely helpful and patient with me during this refinance and my earlier one. Always promptly answering any questions I had! My son purchased his first house with Dabney's house, and our family will always consult with him.

Other 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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September 11, 2012 at 8:38 AM
Recommend's Dabney

satisfaction

The process was handled very well.Several problems poped up, but were quickly solved. The timing between our sale to our purchase was great, thus saving us quite a bit of money. Good job & well done.Do to problems our buyer created the loan could not close at the original time, FBC saved the day thanks to Dabney.

James's Tip: Let FBC handle your loan.

Conventional 30 Year Fixed
Responds quickly
Loan met my needs

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