FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13795 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 13, 2018 at 9:55 PM

Greatest experience ever

I wanna start by saying that from the very beginning I never had a problem. This being my first home I felt that every precaution was taken to make sure my experience was AMAZING. I can not express how wonderful Tina Jackson was. Every question,every piece of paperwork that I didn't understand or needed Tina was there. My life has changed since meeting Tina and I am very grateful for her productivity and commitment. If you want to actually get something done in this crazy environment of Las Vegas you need a professional that can do things fast and Tina Jackson is that professional. She is one of a kind and there is no one else I would trust to help guide me through such a process.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 13, 2018 at 3:53 PM

Very Satisfied Homeowner!

Professional AND Personable. We are highly satisfied with Tina and how the loan process was handled (from beginning to end). Tina kept the communication lines open 24/7 and ALWAYS made us feel at ease. She was just as excited about us closing on our home and the different programs offered and she made us feel comfortable during the whole process. Explained EVERYTHING, very detailed oriented, so we knew why, what, when, and how it all was going forward. We could ask her anything and she would answer all our questions. Very personable. Very positive. In today's market, we were faced with some challenges, however, she kept us encouraged! We knew that we were in excellent hands! She was always well prepared. We are grateful to have had Tina as our loan officer! She went ABOVE AND BEYOND.

Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 13, 2018 at 10:23 AM

FBC Mortgage Thank you :)

I had a great experience with FBC mortgage they were very helpful throughout the entire process. They also made me feel very comfortable and im glad i choose FBC mortgage

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 12, 2018 at 8:53 AM

Smooth and Efficient

Sam, Emily and the FBC team made the process simple, smooth and efficient. It wasn’t days of gathering information and ongoing requests. It was a list, follow up and then funding!! NICE. Thanks Sam and Emily!!

Timothy's Tip: Get engaged in the process. Don’t procrastinate.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 11, 2018 at 11:49 AM
Recommend's Kim

Kim

We had an awesome experience with Kim. She is top notch. I would recommend her. She replied in a very timely manner; whether email or phone. Every month we receive a little newsletter via email or US postal.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 11, 2018 at 12:55 AM

Best lander /best loan officer Edna Garcia the best

Very easy going Edna always go for the extra mile with customer I will recommend her

Fredy's Tip: They will provide you with VIP services

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 11, 2018 at 12:51 AM

Excellent services

Edna is the best loan officer allway on time always return phone calls always at front

Fredy's Tip: They are the best

FHA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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August 11, 2018 at 12:46 AM

Excellent service

Best lander in Vegas /beat loan officer Edna Garcia is the best

Fredy's Tip: They Always Are at front with customers

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 10, 2018 at 10:02 PM

Exceptional Service!

This was my 3rd loan closing and it was a phenomenal experience! Gordon and Laura's communication, service, and professionalism exceeded my expectations. They were always available to answer questions. I appreciated the e-cards for various holidays - it added that extra touch to say "thank you for your business and I'm thinking of you during your process". Gordon took time out of his schedule to show up to my closing, which was a first and greatly appreciated. I would highly recommend Gordon and Laura - their teamwork was simply exceptional!

Crystal's Tip: Do your homework in understanding the mortgage process. Ask questions! Maintaining excellent credit and organizing your documents are the key to a smooth process.

Conventional Georgia
Closed on time
Responds quickly
Loan met my needs

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August 10, 2018 at 12:15 PM

Easy to work with

Carl and his team are easy to work with and make the whole mortgage process easier to handle. They think about their client's needs and aims to do what's best for the client.

William's Tip: Be open and honest with your lender so they can provide you with the most appropriate product for your needs.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 10, 2018 at 11:49 AM

Requires care and feeding.

These are great folks to work with, very friendly and responsive. However, a lot of things would have slipped through the cracks if I had not stayed on top of things.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We regret any miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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August 10, 2018 at 11:20 AM

Lisa

Best experience! Lisa kept us well informed at all times

Tara's Tip: Fast and efficient. Very professional and communication was awesome!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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August 09, 2018 at 7:43 PM
Recommend's Greg

Rating of Greg Balawajder

Greg was professional every step of the way. Greg is very knowledgeable and I felt comfortable with the wealth of knowledge. When I needed to communicate with Greg, whether during business hours or non-business hours he always answered back. Gregg is a great asset to your company.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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August 09, 2018 at 5:48 PM

Great Service!

Gordon provided exceptional service. He was available to take my calls over the weekend and took the time to answer my questions with accuracy and clarity. He was also very friendly and extremely knowledgeable about the loan products and the process. I would recommend Gordon without hesitation.

Conventional Georgia

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August 09, 2018 at 2:28 PM

Smooth Sailing

Our whole loan experience was great! The only part that was frustrating (which any home buying process is) was having to ask them questions, when I feel like I should’ve been told the info beforehand. Otherwise, everything was great!

FHA Alabama
Branch: Birmingham, AL
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