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Reviews for Shelly Klein
Good support for remote close
During the Covid 19 period, this lender does provide all the support required for a remote close (like digital signature). Only comments for improvement are: 1) Seems between the Loan Company different department the communication can be better. Example is that I used their insurance division for the home insurance, but seems this was not communicated to the loan processor. 2) There were some requirements for the loan application that seemed to be unnecessary or in my previous experiences with other mortgage companies have not been needed (like letter from employer certifying that I can work from remote)
Conventional 15 Year Fixed Florida
Best refi ever!
I reached out to Shelly Klein who we worked with 5 years ago on our current mortgage and asked her about refinancing with the lower interest rates. Shelly took it from there and made the process so easy! We also worked with Stephanie FERA-Haygood, Denny Cominsky, and Angie Kontny. Joe Mooney was our notary to close. We’d like to thank the entire team for a great job! From the first email to closing day the process was just a little more than two weeks! We couldn’t be more satisfied with FBC!
VA 30 Year Fixed Florida
Excellent Service
Loan process was very painless and Shelly's team did a great job communicated with us throughout the entire process. We were happy with the rate we received and would definitely recommend using FBC Mortgage for anyone looking to refinance.
Conventional 30 Year Fixed Florida
Wonderful Experience
Our experience with Shelly from FBC Mortgage was amazing! Shelly, Stephanie, Keri and Tara were fantastic. We couldn't of asked for a better service and smoother process. Thank you Ladies you are greatly appreciated.
Conventional 30 Year Fixed Florida
Best Team Ever!!! You can not be in a better place...
I have had many experiences over time with teams as a consumers and individuals of all types. Shelly and her team are absolutely the best, professional, and personable as well. I was delighted kept informed given extra knowledge on things I was unaware of. If in the future I have to do business again that team is the one I would go with I wouldnt consider anyone else. FBC is lucky to have that team..
Conventional 30 Year Fixed Florida
Great team to work with
Shelly and team were absolutely great to work with. They never failed to answer a phone or return messages and was in touch with us frequently to check in and to update us on what was happening. As a first-time home buyer, Stephanie was wonderful in helping us secure our mortgage, providing great advice, and always looking out for our best interest. The entire experience was stress free and left us incredibly satisfied. I would highly recommend FBC to anyone buying a home!
Conventional 30 Year Fixed Florida
Lender Service
Shelly was very professional and courteous. She always kept me up to date on the next step and Answered all questions in a timely fashion. it was a good experience working with her and I recommend her for future home buyers.