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Reviews for Scott Fosgate
Refinancing a Breeze
FBC Mortgage made my refinancing a very pleasant experience. Everyone was very helpful and always available to answer my questions. I would definitely recommend them.
Conventional 15 Year Fixed Florida
Easiest transaction to date!
We have purchased several homes and this was by far the easiest transaction we have completed. Thank you Scott Fosgate and team for a super easy and flawless transaction. The communication via phone calls, emails and website were first class. I will definitely recommend your services to my friends and family.
Conventional 15 Year Fixed Tennessee
Great Experience with FBC
We had a closing date that was very quickly coming up, and Scott and his team handled the process very swiftly. I've always been told that purchasing a house is an incredibly stressful process, but to be completely honest, I wasn't stressed at all - from the time our offer was accepted to the day that we closed. I'm very grateful to Scott's team for handling our first home buying experience!
Conventional Tennessee
Great Experience
The FBC team was easy and great to work with. Very organized and efficient.
James's Tip: Find out what documents you are going to need ahead of time....bank statements, W2's, etc....scan or download (from institution) and have them saved on your computer for easy access.
FHA 30 Year Fixed Tennessee
Simple and easy
First time working with a lender, and we had nothing but a pleasant experience. They were very attentive, honest, and got us the best deal we could find :). Will recommend to our friends!
Conventional 30 Year Fixed Florida
Nashville office not proactive
Never heard anything but generic videos from Scott Fosgate. His team was courteous but not well versed in VA loan rules. Several hurdles arose due to lack of understanding or foresight on my and their part. For people that work on loans every day, they should have been better able to handle them. I had to find solutions as they weren’t proactive in solving them.
Douglas's Tip: Do your research on your loan type
VA 30 Year Fixed Tennessee
Refinance
The process took a shorter time than I expected, because of the help I received from Scott
Other 30 Year Fixed Florida
Great Team!!!
Scott and his team were great to deal with. They were all helpful when we had questions and quick to provide all info needed. Thanks again.
Conventional 20 Year Fixed Tennessee
Unsatisfactory Customer Service
Customer service needs tremendous improvement. Audra was not super helpful in the beginning but got better and friendlier towards the end. Only person we were satisfied with was Tarek who offered good customer service throughout the entire process. Scott Fosgate never returned our call nor our realtor’s call to get answer with an issue we found out about during our 2 1/2 hr wait at the title company. Escrow was supposed to close on Dec 15, we asked to move it one day later to the 16th since our flight was scheduled to land late afternoon on the 15th. We were excited going to the title company to sign the final papers only to find out there was an issue with the gift money which we were not told about. After our long wait at the title office our excitement subsided bcuz we couldn’t close escrow that day even though on paper they indicated escrow closed Dec 16. We had to drive back to the Brentwood office half hr away the following day Dec 17, waited another half hour cuz paperwork wasn’t ready and no one came out to inform us what was happening. Very frustrating but thankfully the transaction finally closed that day. Nice gesture by the title company to give us a bottle of wine from Trader Joe’s but customer service still needs much needed improvement as far as FBC Mortgage and Ark Title are concerned.
Darrell's Tip: Improve your communication with your clients and return phone calls in a timely manner. Don’t partner with Ark Title Company and instead use a different title company with better customer service
Conventional 30 Year Fixed Tennessee
Fast and Easy
Great company to work with for your refinance needs! Staff is really nice to work with and it was a quick process to close on my home.
Conventional 30 Year Fixed Florida
Amazing Team!
Scott and Tarek were beyond amazing and so incredibly patient!! They answered all our questions, dealt with setbacks beyond our control and soothed our anxiety. There’s not enough nice things we can say.
Lawrence's Tip: Patient Knowledgeable Easy to communicate with
FHA 30 Year Fixed Florida
Holmes
The process was made easy due to communication and simple steps to follow. I was able to see what stage my application was at during the process and what was the next step.
Paul's Tip: A lot of questions are answered just by the communication you received. No need to call and speak to a person directly.
Conventional 30 Year Fixed Florida
Easiest Refi I've ever Done!
Kevin Houck and Scott Fosgate made refinancing my home the easiest thing I've ever done. Their team was fast, efficient and completely on top of all tasks the entire time. I appreciated the professional videos, giving an overview of what to expect for each step, it's so helpful for first-timers! I highly, highly recommend using FBC Mortgage for all your lending needs!! They will exceed your expectations.
Conventional 30 Year Fixed Florida
ReFi
Very smooth, no hiccups, everything happened as planned.
Craig's Tip: Don’t worry, FBC will get you through the process
Conventional 15 Year Fixed Tennessee
Easy Breezy
The service and updates every step of the way throughout this process was amazing. I’ve refinanced and purchased several homes and FBC by far was the smoothest transaction I’ve had. They really have their stuff together!
Conventional 30 Year Fixed Florida
Always a pleasure
This is my 3rd mortgage with FBC. They are always easy to work with and responsive.
Conventional 30 Year Fixed Georgia
Great Service, Very Easy
This is our second time going with Scott and his team for our refinance. He is so easy to work with, super knowledgeable and speaks the language to make things easy to understand to grasp the process and expectation.
Conventional 30 Year Fixed Florida
