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Reviews for Scott Fosgate
Nashville office not proactive
Never heard anything but generic videos from Scott Fosgate. His team was courteous but not well versed in VA loan rules. Several hurdles arose due to lack of understanding or foresight on my and their part. For people that work on loans every day, they should have been better able to handle them. I had to find solutions as they weren’t proactive in solving them.
Douglas's Tip: Do your research on your loan type
VA 30 Year Fixed Tennessee
Refinance
The process took a shorter time than I expected, because of the help I received from Scott
Other 30 Year Fixed Florida
Great Team!!!
Scott and his team were great to deal with. They were all helpful when we had questions and quick to provide all info needed. Thanks again.
Conventional 20 Year Fixed Tennessee
Unsatisfactory Customer Service
Customer service needs tremendous improvement. Audra was not super helpful in the beginning but got better and friendlier towards the end. Only person we were satisfied with was Tarek who offered good customer service throughout the entire process. Scott Fosgate never returned our call nor our realtor’s call to get answer with an issue we found out about during our 2 1/2 hr wait at the title company. Escrow was supposed to close on Dec 15, we asked to move it one day later to the 16th since our flight was scheduled to land late afternoon on the 15th. We were excited going to the title company to sign the final papers only to find out there was an issue with the gift money which we were not told about. After our long wait at the title office our excitement subsided bcuz we couldn’t close escrow that day even though on paper they indicated escrow closed Dec 16. We had to drive back to the Brentwood office half hr away the following day Dec 17, waited another half hour cuz paperwork wasn’t ready and no one came out to inform us what was happening. Very frustrating but thankfully the transaction finally closed that day. Nice gesture by the title company to give us a bottle of wine from Trader Joe’s but customer service still needs much needed improvement as far as FBC Mortgage and Ark Title are concerned.
Darrell's Tip: Improve your communication with your clients and return phone calls in a timely manner. Don’t partner with Ark Title Company and instead use a different title company with better customer service
Conventional 30 Year Fixed Tennessee
Fast and Easy
Great company to work with for your refinance needs! Staff is really nice to work with and it was a quick process to close on my home.
Conventional 30 Year Fixed Florida
Amazing Team!
Scott and Tarek were beyond amazing and so incredibly patient!! They answered all our questions, dealt with setbacks beyond our control and soothed our anxiety. There’s not enough nice things we can say.
Lawrence's Tip: Patient Knowledgeable Easy to communicate with
FHA 30 Year Fixed Florida
Holmes
The process was made easy due to communication and simple steps to follow. I was able to see what stage my application was at during the process and what was the next step.
Paul's Tip: A lot of questions are answered just by the communication you received. No need to call and speak to a person directly.
Conventional 30 Year Fixed Florida
Easiest Refi I've ever Done!
Kevin Houck and Scott Fosgate made refinancing my home the easiest thing I've ever done. Their team was fast, efficient and completely on top of all tasks the entire time. I appreciated the professional videos, giving an overview of what to expect for each step, it's so helpful for first-timers! I highly, highly recommend using FBC Mortgage for all your lending needs!! They will exceed your expectations.
Conventional 30 Year Fixed Florida
ReFi
Very smooth, no hiccups, everything happened as planned.
Craig's Tip: Don’t worry, FBC will get you through the process
Conventional 15 Year Fixed Tennessee
Easy Breezy
The service and updates every step of the way throughout this process was amazing. I’ve refinanced and purchased several homes and FBC by far was the smoothest transaction I’ve had. They really have their stuff together!
Conventional 30 Year Fixed Florida
Always a pleasure
This is my 3rd mortgage with FBC. They are always easy to work with and responsive.
Conventional 30 Year Fixed Georgia
Great Service, Very Easy
This is our second time going with Scott and his team for our refinance. He is so easy to work with, super knowledgeable and speaks the language to make things easy to understand to grasp the process and expectation.
Conventional 30 Year Fixed Florida
The best!
Scott Fosgate and his team are great. Very professional, responsive and easy to work with.
FHA 30 Year Fixed North Carolina
Customer Service at it's Best!!!!
I normally don't leave reviews but I had to make an exception. My wife and I were so impressed with Scott Fosgate and the FBC team. Scott was so nice and understanding when it came to all of our questions and concerns. We felt he was looking out for our best interests in regards to our loan. Thank you so much Scott and I will be sure to recommend you anyone I know looking for a loan!!!
James's Tip: Watch the videos they email as they are great reminders!
Conventional 30 Year Fixed Tennessee
Great service all around
This is my 3rd time using FBC and they didn’t disappoint. Every experience has been seamless and this was no different. Scott and his team were great to work with and the process went very smoothly.
Conventional 30 Year Fixed Florida
Scott Fosgate
Scott was all over it and great on follow up, which is paramount for me.
Conventional 30 Year Fixed Florida
Refinance
As always, a great experience start to finish!
Other 30 Year Fixed Florida
New Home
Started out really good but then it was slow getting information relayed to me. Details slipped through the cracks resulting in later closing date.
FHA 30 Year Fixed Tennessee
Awesome Job!
Scott and his team were a pleasure to work with. They took the time to answer any of my questions before I even locked in my financing with them. They are very friendly, helpful, and understand what you're looking for. They are most definitely here to help you with the purchase of the new house. They make the process smooth and painless. Super competitive interest rates as well.
Conventional Florida
Thank you FBC
Between my 3 properties and multiple refi's and helocs, this was the easiest experience. They were very helpful and over communicated everything.
Conventional 20 Year Fixed Tennessee
Review
The entire process was smooth and simple. I would highly recommend.
Conventional 15 Year Fixed Florida
Happy to Recommend
Scott and his team were uber-responsive, professional and efficient throughout the loan processing experience. Happy to recommend Scott!
Conventional Tennessee
The FBC Mortage team rocks!
My wife and I just closed our loan with FBC Mortage and they were truly great to work with
Paul's Tip: Save time by working with FBC
Conventional 30 Year Fixed Tennessee
Professional and courteous
Great experience from start to finish. Helpful and very professional and courteous.
Carmen's Tip: Be prepared
Conventional 30 Year Fixed Florida
Thorough
I began my refi before COVID so it took an incredible amount of time to accomplish but in the end I am very pleased that they got it done.
Andrea's Tip: Be patient.
Conventional 30 Year Fixed Colorado
Great experience
Great company to work with if you're looking to buy a home!
Conventional 30 Year Fixed Tennessee
Best lender & customer service
This is my second time using Scott Fosgate and his team for a mortgage. He is so knowledgeable, helpful and always patient to answer my many questions. He’s great about laying out the different options and helping guide me through what makes the most sense for me. His team is responsive and very easy to work with. Tarek was very responsive and always willing to answer my questions. I highly recommend Scott & his team and they will continue to be our ‘go to’ mortgage company.
Zachary's Tip: Don’t be shy to ask questions, even if you think it might be silly.
FHA 15 Year Fixed Tennessee
