Are you a customer of Kevin Townsend?
Reviews for Kevin Townsend
Unresponsive
Can’t get a hold of him or does he take the time to answer any questions. All I get is automated messages here and there to my email. Do not recommend working with him.
Kristina's Tip: Pick a different loan officer.
FHA 30 Year Fixed Florida
Rating
Kevin and I work very closely through the whole process. If I ever had a question all I had to do was to give him a call or text and he would get right back with me. The only drawback I had was that he informed me that he could freeze an interest-rate when we reached 60 days of closing. That did not happen. He told me the reason he did not freeze in a rate was that he did not know if I was going to go with his company or get financing from someplace else. I feel that he could’ve at least have frozen rate regardless. I still feel that he was able to get me a competitive interest rate. He kept me informed right up to the end of the closing.
VA 30 Year Fixed Florida
Great team
Everyone was great at what they do, whatever problem that came up they helped me navigate through it and come up with better solutions. I really appreciate all the hard work that went into getting the loan closed. Thanks everyone at FBC, great job. Kevin you the man bro!
Conventional 30 Year Fixed Florida
Exceed my expectations
Working with Kevin and the FBC mortgage team was an incredible experience! They make the whole process go fast, smooth and kept me informed of everything. They were understanding of our needs and found a timely solution for each challenge we faced. I’d highly recommend Kevin and FBC for your home mortgage, we are the happiest and most satisfied consumers!
FHA 30 Year Fixed Florida
Great job
My loan couldn't have gone any smoother and was closed in under a month!
Donna's Tip: Be prepared! Have all your documents ready to send.
Conventional 15 Year Fixed Florida
Best Ever
Kevin is the best, most customer focused, loan officer I have known (and I have known a lot of them).
VA 30 Year Fixed Florida
The Best!!
Kevin was everything I needed attentive, quick response, problem solver overall GREAT GUY
FHA 30 Year Fixed Florida
mark strothers
Kevin was quick and very knowledgeable
VA 30 Year Fixed Florida
Awesome Loan Officer
Kevin Townsend Rocks. I don't know how to say it better. He was helpful, efficient and most of all made me feel like we were partnering through this process. He went out of his way to communicate, offer ideas, and be available for questions. Well done to whomever hired him.!
Michael's Tip: Only tip, is to ask for Kevin.
FHA 30 Year Fixed Florida
FBC loan
Was told my loan would be paid at closing and that did not happen
Conventional 30 Year Fixed Florida
FBC employees
I found the individuals I dealt with to be prompt, helpful and knowledgeable. True professionals at each stage of the process.
Barbara's Tip: Have as many personal documents ready for closing.
Conventional 30 Year Fixed Florida
Exceptional Team - FBC
Thank you for the great service that you provided. It was easy, smooth and well coordinated. Kevin Townsend was insturmental in ensuring the prompt and acurate processing of all required documents and was extremely helpful in executing every turn with professional advice and direction.
David's Tip: There were many documents that were requested (bank statements, mortgage statements, etc). It would be helpful to provide your customers with a list of possible documents that would be asked for AND how to get them.
Conventional 30 Year Fixed Florida
Great Experience for First Time Buyer!
We are so glad that we went with the preferred lender of our builder because Kevin Townsend and the entire FBC team made the experience so simple! All of our questions were answered promptly and courteously.
FHA 30 Year Fixed Florida
Excellent Service
Thank you FBC for all your help with our mortgage. Kevin Townsend was always willing to go the extra mile to help us with our loan.
Conventional 15 Year Fixed Florida
128 whispering pine
Kevin was great. Feel like everything came down to the wire at the end though.
Christopher's Tip: My loan was instantly transferred. Would like to know more info before that happens. Trying to pay asap and have no info.
Conventional 30 Year Fixed Florida
