Kelly A Taylor

97% of customers would recommend Kelly A Taylor

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Customer Reviews

4.9 of 5
382 Reviews
Responsiveness 99%
Product met needs 99%
Competitive rate 98%
Real Estate Pro Reviews 3
January 04, 2021 at 11:12 AM
Recommend's Kelly

Flawless Service

I don’t think Kelly and her team could’ve done a smoother job. They are EXTREMELY responsive and don’t hesitate to help. The only MINOR issue we ran into was scheduling closing/insurance a little early. However, this was mostly due to construction delays and communication error letting Kelly’s team know. Only word to describe their service is incredible. We worked mostly with Alyssa and got to work with more memebers of the team along the way; which was nice! You get a bit of everyone.

Phoenix's Tip: Be patient and communicate!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2020 at 1:48 PM
Recommend's Kelly

Satisfied Customer

Excellent professionals who are detail oriented!

Carlton's Tip: Ensure that you furnished every item requested in a timely manner.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 03, 2020 at 8:25 PM
Recommend's Kelly

Satisfied Customer

Everyone at FBC was extremely helpful, informative and made my home buying experience very stress free. Thank you for all your help and helping my boys and I to obtained a new home.

Marcia's Tip: Always have documents available, it definitely lessen the stress

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 23, 2020 at 9:25 AM
Recommend's Kelly

Excellent Service

Kelly & her team were wonderful! They kept us up to date on everything, and excellent in communication. Yvette was extremely helpful with whatever questions we had and was there through every step of the way. Can’t say enough great things. Would definitely work with them again if needed, but hopefully we are in our forever home!! Thank you! Thank you!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 22, 2020 at 9:06 AM
Recommend's Kelly

Wonderful experience

Kelly and her team are awesome. I worked with them foe my initial closing as well as refinance. They were always professional and kept me well informed. I’ve even recommended several of my friends to her.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 19, 2020 at 1:29 PM
Recommend's Kelly

Excellent refinance process

This is the second time that I have had Ms. Taylor as my FBC Loan Officer. Ms. Taylor is more than excellent. She kept me updated all the time and made the process fast and smooth. Blessings and thank you very much !

Cynthia's Tip: FBC works fast. Send all the documents on time and check your email regularly to avoid delays in the process. They will kept you updated in every step. FBC is great. This is the second time that I use them as my lender. 100% recommended.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 17, 2020 at 10:18 AM
Recommend's Kelly

amazing service

Kelly Taylor was very professional at all times, keeping me aware of everything that was happening, If I had any questions she was always available to answer. This was my first home purchase, I didn’t know much about the process, she made it very easy to understand the things I had questions about. Thank you so much Kelly and also to all the people involved in this process .

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 11, 2020 at 7:22 PM
Recommend's Kelly

Great people

The process was seamless and everyone was very attentive

Guillermo's Tip: Not have so many people involved I got confused over who I needed to contact with lender title

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 11, 2020 at 4:56 PM
Recommend's Kelly

Couldn't be any better

From start to finish it was a seamless process. They communicated well, delivered on time, met all our needs and made our out of state move/purchase as painless as it could be. Thank you Kelly!

Ahmet's Tip: If you want peace of mind go with FBC!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 11, 2020 at 3:03 PM
Recommend's Kelly

Excellent Experience

The entire experience was amazing. Kelly’s entire team did a phenomenal job. I would recommend them to anyone needing a mortgage!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 05, 2020 at 10:03 AM
Recommend's Kelly

Satisfied customer

Even though we used the builder approved mortgage company we were satisfied with the whole process. Kelly was helpful, understanding and committed to ensuring a flawless experience.

Frederick's Tip: Get all you paperwork done on-time.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 29, 2020 at 6:29 PM
Recommend's Kelly

Team Taylor

Yvette, Michelle and all of Team Taylor were exceptional. They walked us through the process, answered all of our questions in a timely manner and were extremely supportive and calming throughout our craziness. I would recommend them to anyone.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 29, 2020 at 12:57 AM
Recommend's Kelly

Who Knew Getting A Mortgage Didn't Have To Suck?

Ok, so yes - actually having a mortgage sucks, as does shelling out more money than you've ever had saved up at any point in your life, same with making the monthly payments for the next 30 years; but this review is about the process of actually getting a mortgage and for those not fortunate enough to be in a cash buying position, I can't recommend Kelly Taylor and FBC Mortgage enough. Kelly is a seasoned pro capable of taking some very complex subject matter and breaking it down so someone with even a passing knowledge of finance (which I hope you have if you're far enough into the process to be considering lenders) can understand. She's also transparent, responsive and was quick to hop on the phone whenever I had questions, which was often. I always felt like Kelly had my best interests in mind and ultimately, Kelly, Team Taylor and FBC were able to deliver a closing and provide me with a fixed rate and monthly payment that were (close enough to) what I wanted. I'm grateful for Kelly making a seemingly arduous and daunting process about as straight forward and painless as it could have been and recommend her without hesitation.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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October 28, 2020 at 9:34 AM
Recommend's Kelly

Home Closing

The process was relatively smooth.

Cornita's Tip: Communicate better at the time of closing for ensuring the close date is good for the buyer and not just the seller.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 23, 2020 at 9:54 AM
Recommend's Kelly

Recent mortgage

Very diligent and detailed employees like Kelly Taylor made it possible to prepare all the required documents towards the loan.

Assiria's Tip: A lot of documents are required and you have to be very diligent and on top of sending these documents.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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