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Reviews for Scott Stinson
Scott Stinson and his team are the best!!!!
Working with Scott Stinson and his team is always great. The professionalism and constant communication makes the process feel easy and stress free.
Scott's Tip: Professional, great communication throughout
FHA 30 Year Fixed Florida
Nothing
I am good
FHA 30 Year Fixed Florida
941 DeGroodt Rd SW
An excellent group of people to work with. At this stressful time I was made to feel that I was the loan they were working on. I
Connie's Tip: Future clients should be patient and just make sure you have the necessary information and I pray that no one has to deal with the virus which can put an additional stress in your process.
FHA 30 Year Fixed Florida
941 DeGroodt Rd SW
An excellent group of people to work with. At this stressful time I was made to feel that I was the loan they were working on. I
Connie's Tip: Future clients should be patient and just make sure you have the necessary information and I pray that no one has to deal with the virus which can put an additional stress in your process.
FHA 30 Year Fixed Florida
Wonderful Lender
Very East and professional to work with!
FHA 30 Year Fixed Florida
Thankful Beyond Words
The professionalism, and care provided by the FBC Mortgage Team was truly outstanding. With frequent and consistent communication, information offered using multiple modalities; telephone, youtube videos, I felt incredibly comfortable asking any and all questions. A special shout out to Ashley for his patience and kindness in his responses. Truthfully, he and the team made a normally stressful process relatively worry free.
Shane's Tip: Ask questions. Buying a home has a lot of intricate details and steps, but the team at FBC is able to keep you informed and prepared.
FHA 30 Year Fixed Florida
Ankiel/Justice Review
The whole FBC team was just AWESOME from start to finish. They were always available for any of our questions through either phone or email. Have never been more confident in our decision to go with this loan company. Cannot say enough positive about them.
FHA 30 Year Fixed Florida
Very Satisfied
The Best Company
Ronald's Tip: You can not go wrong with FBC
FHA 30 Year Fixed Florida
Review
Did not explain the process very well.
Conventional 30 Year Fixed Florida
Amazing Service
Everyone I spoke with was so helpful, kind, and courteous. They answered all my questions and made everything so easy for me. Excellent experience!!!
Conventional Florida
Lacking communication at the end
Communication was few and far between between not sure where we stood. At the end we almost had a late closing due to not having closing amounts in time to get money wired due to people taking time off work and not sending information to us before they took extended weekend. Friday before close we got a shocking email stating we would need almost double the money to close then what we had been told throughout the whole process. At close we had to have almost a 1000 dollars more than we were told throughout the process, I guess it was better than the double amount told to us three days before closing. Super stressful end because of lack of communication.
Robert's Tip: Stay on top of your loan team.
Lender Response
We strive for 100% customer satisfaction. We appreciate your feedback as to your experience. We will use your comments for training our sales and operation teams.VA 30 Year Fixed Florida
Great lending office
I really enjoyed the service from FBC Mortgage. Very professional, kind, polite, knowledgable, timely with paper work, patience.
VA 30 Year Fixed Florida
Fax, fax, fax
Paperwork is a nightmare when getting any new mortgage loan, but it was also costly in this instance. I spent $100 faxing all the required documents. They discourage email and gave no office location to drop paperwork off. I submitted everything timely, but it seemed no matter what all I sent they needed a "last thing." I was given a closing date and they were still asking for things after that. We were told everything is good, would start to get excited, then get called again with something else. We weren't sure we were going to get our house until literally the day of closing. We couldn't get excited for our house at all. In the end I was ready to walk away and rent.
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. As a side note, It is required to list the branch address where loan is originated. Thank you.FHA 30 Year Fixed Florida
Thank You
Thank you for everything. Very easy process!
VA 30 Year Fixed Florida
Awesome company
I really liked work with FBC mortgage, they answered all the questions I had worked with me to get me approved and seen that the whole home buying process was a breeze.
Brandon's Tip: Choose FBC
FHA 30 Year Fixed Florida
