Scott Stinson

97% of customers would recommend Scott Stinson

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Customer Reviews

4.8 of 5
255 Reviews
Responsiveness 97%
Product met needs 100%
Competitive rate 98%
May 31, 2019 at 5:47 AM
Recommend's Scott

Teamwork

Scott and his team are absolutely amazing at what they do! It really was a dream of mine to purchase a home for my family and a shot in the dark but his team of experts made it all possible. I recommend Johnny as your pre approval representative, he was with me me every step of the way and even available after typical hours so when I got off work I still had time to speak with him and his communication was always timely. Thank you so much!

Melissa's Tip: As a first time home buyer we are naive about how extensive the process of gaining a mortgage is and it would be helpful to explain it all up front including out of packet costs even if your closing costs are covered by the seller.

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 01, 2019 at 11:04 AM
Recommend's Scott

Great experience

I was so amazed with fbc as they provide you with all the necessary information up front and ready to answer any questions you may have. This was a phenomenal experience for me especially as a first time homebuyer. I couldn’t have chosen anyone else. I am happy I was able to work with fbc for my mortgage! They are very professional and very knowledgeable! Great job fbc keep it up and you will surely be growing due to your committed service!

Marshalee's Tip: Just be prepared for the road and make sure you have all documents upon request. FBC tends to make the process seamlessly so you have no worries.

Lender Response
THANK YOU!
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 30, 2019 at 1:13 PM
Recommend's Scott

Accommodating

The team was very accommodating for the most part. During the initial contact to start the loan process, I felt that they were great with communication, however, when it came time for the closing process I felt that they were not very informative with where we were in the process. They requested follow up information (bank statements, pay stubs, etc.), but upon delivering the requested documents to the team I had to conduct my own followup to see if the documents were recieved and what was next. Also, I am not sure how much the team was communicating with Adams Homes about the progress of the home. I am only going off a hunch because our closing had to happen on the 8th of April in order to prevent from having to resubmit the same requested documents about our bank and employment. The house was not ready and we could not close any sooner than the 8th which leads me to believe that our rate lock-in should have happened a week or two later than it did.

Amanda's Tip: Make the closing process a little more informative and communicate better with the clients.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 22, 2019 at 10:57 PM
Recommend's Scott

Rate for lender

I will give Francis 5star because he is very nice and helpful,

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 04, 2019 at 11:01 AM
Recommend's Scott

Fast Closing

The Stinson Team was very professional and helpful for the most part. There were a few hiccups due to our unique situation but they managed to worked through the kinks quickly and we ended up closing as scheduled. They were pretty flexible when necessary so happy to have worked with them.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 03, 2019 at 7:27 PM
Recommend's Scott

Best Experience

Everyone I dealt with was competent and great customer service. My calls and emails were answered promptly.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 03, 2019 at 1:40 PM
Recommend's Scott

Very smooth

Our experience with FBC and Scott's team went very smooth. They communicated well to help us through the process on what was needed to ensure all was done, done right, and done in time to close.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 31, 2019 at 12:19 PM
Recommend's Scott

Best Ever Motgage

Best ever process, smooth,friendly,helpful. Highly recommended

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 18, 2019 at 5:24 PM
Recommend's Scott

The Awesome Team

Scott team members get the job done. And Yes they return your calls!!! This is not normal for Florida. Great customer service from the Team. Thank you.. Keith and Lisa

KEITH's Tip: Make sure you have your doc's in order and ready to go. The longer it takes you, The longer it will take the loan offer.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 17, 2019 at 10:48 AM
Recommend's Scott

FBC #1!

Scott Stinson and Donna Spence are the two we dealt with most when purchasing our new home. They were very professional and quick to handle our needs and concerns

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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March 15, 2019 at 9:46 PM

FBC Review

The initial process for the application went smoothly. However, my original loan processor left the company and after that communication went down hill quickly. I had to call/email about everything or there would be no communication at all. When it was time to lock down my rate, I wanted to take time to think about my options. And I was basically told, if you take too long, you could delay your closing. I had actually contacted my loan processor a week beforehand because I knew my closing was coming and the rate was not discussed, nor locked down. So I was on top of things and they were lagging extremely and then tried to pressure me. Overall, I was not satisfied with this lender's communication or approach to communication.

Kia's Tip: Be proactive about everything you need in advance as communication is lacking between this company and borrowers, as well as communication between the different people assisting on your loan within the company.

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

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March 07, 2019 at 8:43 PM
Recommend's Scott

More than what i expected

I have no complaints everything was great and the communication was excellent thru the whole process it was a pleasure knowing that any questions would be answered fast thanks for everything

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 07, 2019 at 11:54 AM
Recommend's Scott

A smooth process

Had a great experience with FBC Mortgage! They made this process so easy and smooth for me. No stress at all!! Also very kind and had great customer service.

Shannon's Tip: Have all your records, paystubs, banking statements, and documents ready to go when they ask for them so there are no delays.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 1:56 PM
Recommend's Scott

Home built through Adams Homes

Beyond helpful, Ashley was absolutely AMAZING from start to finish. I called him all the time with dumb questions and he never was annoyed or frustrated, he was always professional and kind. I can't say enough great things about him. Jackie, Brad, Keagan, all great. The best financing experience we have ever had. We had a builder delayed closing and the entire team at FBC was super supportive and just great advocates for us to see us in our home quickly.

Erin's Tip: Get your information in ASAP. If you are questioning a decision, document, etc. call because what seems harmless could really hurt your loan process.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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March 04, 2019 at 10:00 AM

Seamless process

Everyone involved was helpful & made the process of buying a home as stress free as possible.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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