Scott Stinson

97% of customers would recommend Scott Stinson

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Customer Reviews

4.8 of 5
255 Reviews
Responsiveness 97%
Product met needs 100%
Competitive rate 98%
December 27, 2018 at 12:00 PM
Recommend's Scott

Hewes Loan

The Stinson team did a fantastic job at providing me with accurate information throughout every step of the process. My questions were generally answered in a timely manner and Ashley provided great customer service skills when discussing my options. He really went above and beyond to make me feel comfortable. This was my first time buying a home and if it wasn’t for him I would have never even considered moving forward. I’ve talked to multiple different lenders and they were all missing someone like him. I just wanted to give a personal shout out to him because I know I probably wasn’t always the easiest to handle! The whole team did a great job with the process. Also, it appeared Scott stayed very late the day before closing to finish the closing disclosure. Not many people would do that and it really meant a lot I gave four stars instead of three because of a few reasons I outlined below •The website never showed accurate information on where my loan process was or what the loan amount was. This led me to constantly be asking Ashley or Donna what is the status which in turn probably caused them to step away from their work to answer a simple question. I believe that should be improved if possible to increase productivity. •Towards the end it seemed very hectic and rushed and was a very stressful last couple of days before closing. Their was little to no information on what was actually happening or if we were going to be approved. I don’t generally like vague answers because I didn’t want to get my hopes up only to be crushed at the last second. Thankfully Fbc pulled through at the end. •I’m not sure if this was provided on the form or not but something that I was really struggling with was getting the bank statements. It was the middle of the month and Bank of America doesn’t produce statements on demand so I had to use their self service which one of my accounts was not showing the account number. I had no idea what Donna was talking about when she said she seen the account number on one but it the other (it was only the last 4 digits). When that form is sent out in the future with the list of items needed I believe it should clearly state the account number must be attached (if it doesn’t already) Those are just my suggestions based off my experiences. Overall this was near perfect service and again I appreciate all the help the Stinson team provided me!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 13, 2018 at 7:52 AM

Worked on getting you the loan

FBC mortgage will work very hard in getting you in a mortgage loan. I have referred a friend already that has pre qualifyed.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 29, 2018 at 9:12 AM
Recommend's Scott

FBC Mortgage, LLC was great to work with.

Was a complicated loan because of the business and income of my co-borrower and it was handled perfectly. Despite having many moving parts as far as getting the loan processed, the title company commented on how early they got the documents which is a huge relief when going through this process. Was very professional and easy to deal with every step of the way and very prompt in responding to any questions I had both by phone and email.

Jason's Tip: I would absolutely contact them.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 07, 2018 at 11:54 AM
Recommend's Scott

I couldnt have asked for a more smooth and frankly enjoyable experience

The home buying process while normally a stressful ordeal was actually quite pain free! They were willing to work with us and offered an extremely competitive rate. When it came to updates I never felt like I was left out in the dark. My assigned representatives all seemed to be excited and eager to get us into our home in a timely fashion. Sometimes the calls to us would be just health check calls to see how things are going and to reassure that everything is going fine which was great. A1 customer service and A1 attention to detail!

David's Tip: -Get your basic essential documents together ahead of time (bank statements, w2's etc). This seemingly obvious tip actually is a big factor in reducing the stress of the process -As long as you respond to additional requests in a quick manner you will find the process to be a breeze -The underwriting process was actually quite tame compared to the experiences ive read from people who went to other loan processors

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 31, 2018 at 7:29 PM
Recommend's Scott

Purchasing experience

Great team to work with. The Stinson office helped answered all my concerns and provided me with all the information necessary to close on my loan. Thank you guys!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 17, 2018 at 1:33 PM
Recommend's Scott

Responsive

The team was very responsive and friendly. The tools were easy to use for uploading documents and providing communication

Sharon's Tip: None

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 06, 2018 at 12:35 PM
Recommend's Scott

Satisfied customer

I am extremely happy with the service at FSB. I am a first time homeowner and had a lot of questions but everyone was very helpful and patient. I will definitely recommend highly.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 03, 2018 at 4:25 PM
Recommend's Scott

Great Company

These guys were awesome, and they made the whole process easy. They were very accessible and quick to answer any and all of my questions. They provided options and helped me pick the best one for me.

Conventional Florida
Closed on time
Responds quickly

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September 28, 2018 at 4:22 PM

Painless and easy

Scott and his team were easy to work with and they made the whole process painless as possible.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2018 at 5:09 PM
Recommend's Scott

RIGHT AT HOME!!

From the beginning of my home purchasing process right up to the closing date I felt right at home with FBC's Stinson Team. They made the process easy to understand and were always available and courteous when answering the many questions that I had. Every person I worked with on the team was the epitome of professional and knowledgeable. They made me comfortable with the process and I'm convinced the closing day went so smoothly because of all their hard work. They are a team of SUPER STARS! Thanks Stinson Team!!

LaShawn's Tip: Choose Team Stinson!

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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September 20, 2018 at 4:47 PM

Smooth, Easy and Simple

Smoothest purchase I’ve ever done! I’ve owned a few homes and FBC made it so simple for us. They communicated well throughout everything and kept us informed along the way.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 19, 2018 at 3:14 PM
Recommend's Scott

Great communication

Great communication through the process and always there to answer your question.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 19, 2018 at 2:17 PM
Recommend's Scott

Great Job Guys!

Scott, Johnny, and Ashley were awesome. My situation was lengthy & complicated, and they got the job done. I will certainly be going back to them in the future for more business, as well as referring them to friends & family. Seriously the best group in town.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 19, 2018 at 1:41 PM
Recommend's Scott

Home loan

The whole team was very good and communicated in a timely matter

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 14, 2018 at 8:49 AM
Recommend's Scott

Home Purchase

Ashley Francis was amazing. He answered all my questions and guided me through the process. He was patient, kind and understanding. The process of applying for the loan was seemless.I will refer FBC to anyone looking for a mortgage company.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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