Are you a customer of Mark Minadeo?
Reviews for Mark Minadeo
Great experience, better than expected
FBC created a Friendly environment, so most of the process moved smoothly, with no stress, and easy to understand (specially for me, I'm not a financial guy)
Romell's Tip: Ask anything and you will get a clear and simple explanation
FHA 30 Year Fixed Florida
Flawless!
Mark and his knowledgable staff helped me purchase my first home. Eva was always friendly, professional and pleasant to deal with. Even during the small hiccups, Mark was always there for me. His extensive experience put me at ease from start to finish.
Conventional 30 Year Fixed Florida
Financing
My experience with Mark Minadeo was positive until the time of closing came. I did obtain new credit since I was buying a house and needed furniture and apparently this offset my Loan To Value ratio. I was contacted by Mark and his demeanor was a bit apprehensive as well as condescending. From there on every time we would communicate or he would call me his attitude changed. I understand i used new credit, but I am the client and my treatment should be professional. We continued the following week missing the closing date and his staff continuously asking for the same information . Finally i had my husband speak with him and he told us what we needed. Still more questions came the following week AND we feared we would miss our closing date again, after we had switch the movers the utilities and the apartment rents sing off we were in, yet another week which would have hurt us . After paying of 15000 plus in credit cards we finally were on our way to closing, but still more questions came i finally asked him the day of closing if his staff and him communicated , as they kept asking for information I gave them. it is truly upsetting that i was forced to cancel the Marriott Vacation credit card, part of my time share. He was on the phone and just said basically we have no choice the bank ask for this. We of course took it we needed to close. I just feel even though i used some of my credit he could have handle things differently.
Doris's Tip: Make sure you ask every question, and don't take out new credit. And cc yourself all the emails.
Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.Conventional 30 Year Fixed Florida
FBC Mortgage - Mark Minadeo
This was the second time we worked with Mark Minadeo. Extremely professional and helpful in ensuring our loan processing experience went smoothly. I have worked with many loan offers in the past 15 years and Mark Minadeo is the best thus far. He is always available via phone or email. Communication process with FBC was very good and never had any issues or problems.
Conventional 30 Year Fixed Florida
Exceptional Service
Mark Minadeo at FBC Mortgage, LLC was recommended to me through a close friend when I was looking for a lender to purchase my first home and I am glad that I did. Mark and his team provided exceptional service and treated me like a close friend through-out the entire process. Being a first time home buyer I had a lot of questions. Mark went out of his way to answer every question and ensure that I understood each part of the process. I particularly appreciate receiving the weekly phone calls from Mark to check up on me and make sure I understood where we were at with the loan. Mark and his team are bona fide professionals and I would highly recommend my “close friend” to anyone requiring Mortgage services.
FHA Florida
Excellent Service!
As first time home buyers you made us feel so good about our whole experience! Kurt! You're customer service is over the top! Be sure to tell Eva we appreciate all the wonderful things she told us on the phone! You can tell a lot about a person from the sound of their voice! You're voice was very comforting! Jackie you were such a joy to close our home! You put the seal on the deal! We highly recommend FBC! You have an excellent partnership with Minto! Thank you!
Conventional 30 Year Fixed Florida
Great to work with and very thorough
Mark Minadeo was great to work with. Very responsive to our questions and needs and very thorough. We also dealt with Tuly in Mark's office and she also was great to deal with. Everything about our closing went very smooth thanks to Mark and Tuly.
Conventional 30 Year Fixed Florida
Review
Completely happy with the service from FBC. Mark Minadeo was very responsive and always professional. Loan processing (Jacquline V and Sue R) we're very good to work with and we enjoyed your closing agent (Jackie S) as well! Top notch experience all the way around.
Jumbo 5/1 Adjustable Rate Mortgage (ARM) Florida
Great Team
Mark did a great job of getting our loan ! He went above and beyond to accommodate our unique situation. Eva processed our loan very quickly and smooth! There is a reason this is the third loan this team has done for me