Kim Dorsett

96% of customers would recommend Kim Dorsett

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Customer Reviews

4.9 of 5
198 Reviews
Responsiveness 100%
Product met needs 99%
Competitive rate 99%
Real Estate Pro Reviews 1
January 21, 2016 at 7:17 PM
Recommend's Kim

Kim Dorsett is Awesome!

I've had the displeasure of dealing with not ONE good loan officer ever until Kim. Anytime of the day or night and even when I was frustrated, Kim answered my calls and responded to my emails; all while remaining highly professional and pleasant. Kim made the difference in my loan process! Companies that want to improve customer service should come to FBC and take lessons and observe Kim.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 03, 2016 at 6:45 PM
Recommend's Kim

The loan process

Great job Kim. We are very pleased with your attention to detail.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 03, 2016 at 6:41 PM
Recommend's Kim

The loan process

Great job Kim. Thanks for hanging in there with us.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 18, 2015 at 8:36 AM
Recommend's Kim

FBC Survey

FBC mortgage process was very easy, as they requested documents, I was able to send them via email, electronic or fax. There were documents at closing that I felt not necessary since I already completed them electronic. Duplicate forms.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 09, 2015 at 12:38 PM
Recommend's Kim

New Home Closing

Kim was absolutely great - I own my own business and she understand the interrelationships and complexities between my business world (corporation) and personal world without me having to explain them. She quickly dissected the tax returns and pulled it together well!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 24, 2015 at 9:37 AM

Mortgage Experience

Throughout the entire process Kim has been very thorough and promptly replied to any request or question I had. Would highly recommend her to my friends and family.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 23, 2015 at 10:29 AM
Recommend's Kim

Glad the process is over

The whole precess was very cumbersome and at the very end they did not allow some of my income even though they needed all supporting documents many times months before. So they lead me to believe it that it would figure into the approval. Why wasn't this figured out sooner to save me from submitting all the paperwork and then adjusting my income from IRA"S at the very end? There was definitely a breakdown in communication at your financial institution. I do believe thisWAS NOT Kim Dorsett's fault but the person who did the final review in a non timely manner.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 09, 2015 at 2:03 PM
Recommend's Kim

Grand Palm Purchase

Kim and Amanda did a great job. I felt well informed through out the entire process. I have bought and sold many homes, and one of the best things about this transaction was that I only had to send documents one time. In past experiences with other companies I have had to send in the same thing over and over. Kim and Amanda never asked me for something I already sent. They were very professional and easy to get a hold of. Thank you for a smooth transaction!

Christian's Tip: Get everything in quickly, because you will need additional docs.

VA 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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October 06, 2015 at 12:34 PM
Recommend's Kim

Smooth Transaction

We highly recommend FBC as the whole team was wonderful to work with. They were helpful and able to answer any questions we had. Closing was very smooth aND easy.

VA 7/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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October 05, 2015 at 9:03 PM
Recommend's Kim

Forest Creek

Kim was on top of her game. Explained everything very well, told us everything we needed to gather in order to qualify and get approved. Kept us informed during the process and answered our questions promptly.

Michael's Tip: Get you documentation gathered and returned as quickly as possible for faster approvals.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2015 at 11:28 AM
Recommend's Kim

Farewell Big Banks

After my experience with FBC Mortgage I can't imagine how anyone would use a big bank to close on a mortgage. The service we received through FBC was professional, quick, and personal. Amanda (our Loan Coordinator) was amazing with communicating with us. We never felt like we were a file number or just business. When it came time to close, I felt the utmost confidence that the number were correct and that I was getting the best rate possible. I definitely would return to FBC for future business.

Kimberly's Tip: In order to close on-time be sure to gather all your documents and have them handy ahead of time.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 16, 2015 at 9:34 PM
Recommend's Kim

Great experience

Our mortgage agent was extremely professional and very well organized . She made us aware of everything we needed to obtain our loan up front . It made the process much easier and stream lined . I would recommend Kim to any one buying a home. An over all great experience.

Salih's Tip: Ask for Kim Dorsett

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 14, 2015 at 3:59 PM
Recommend's Kim

Amazing

Kim and her team are the best mortgage team I have ever worked with. Highly recommend to anyone looking!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 02, 2015 at 2:50 PM
Recommend's Kim

Swift efficient and pleasant

From initial call through process , Kim Dorsett was always positive ,professional and pleasant to deal with. I had a tentative approval in a day.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 26, 2015 at 6:48 AM
Recommend's Kim

Home Owner

Kim and Amanda were both professional and a joy to work with. I have served on two bank boards and both of these people would be a great addition to any team!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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