Sonya Olson

91% of customers would recommend Sonya Olson

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Customer Reviews

4.7 of 5
120 Reviews
Responsiveness 97%
Product met needs 97%
Competitive rate 96%
July 02, 2020 at 7:07 AM
Recommend's Sonya

Great People and Rate

When you land a conventional mortgage rate of under 3% you are a happy home buyer. Although this was the fourth home we have purchased, we still appreciated the way FSB kept us informed every step of the way. Sonya and her staff were all incredibly pleasant to work with. Sometimes it seemed like Elaine Soto was responding to a call or email before she could have possibly had time to receive it.

Abraham's Tip: Read everything they send you - if you do, the process is a breeze.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 10:16 AM
Recommend's Sonya

Margaritaville

Sonya always responded to my questions

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 28, 2020 at 11:05 AM
Recommend's Sonya

Cumbersome

The amount of paperwork required to qualify for a loan is cumbersome, but having a secure portal to electronically upload the documentation was convenient

Paul's Tip: Download an app to convert documents into pdf form to upload to portal

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 24, 2020 at 2:38 PM
Recommend's Sonya

Personal

Very professional and courteous.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 18, 2020 at 7:02 PM
Recommend's Sonya

Hasty

Great customer service and follow up completed in timely manner.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 17, 2020 at 7:29 PM
Recommend's Sonya

Great company

Sonya was very patient and worked with us through the whole process. She was there throughout the process and was very informative and professional.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 29, 2020 at 11:52 AM
Recommend's Sonya

Very Helpful and Professional

This was only our 2nd time to purchase a home, and at the young age of 70 it looked to be quite daunting. Sonia, and FBC Mortgage came to the rescue and made this a very pleasant experience. I seriously doubt that we will ever be in the market to buy a home again, but rest assured that if we crossed paths with anyone that needs to work with a very professional and competent mortgage company we will recommend your offices. Thank you again, for wonderful easy and pleasant experience.

Walter's Tip: Trust me, you know what you're doing.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 27, 2020 at 8:43 PM
Recommend's Sonya

Residential Mortgage

Sonya and her team were very detailed, available, and responsive.

Emery's Tip: Be prepared for abundant documentation.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 23, 2020 at 6:31 AM

loan process expierence

1) the loan officer is like a used car salesperson. 2) the loan processor wanted so much info at least 25% was lost and I had to resend. she gave no guidance just demanded more and more info. 3) sold the mortgage before I even closed. FBC's process was like buying a used car

Lender Response
We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 06, 2020 at 6:05 PM

Super Easy

Working with Sonya on my new mortgage was super easy and an all-around great experience. On a personal level, Sonya was pleasant, patient, knowledgable, and easy to talk. Logistically, she made working from out-of-state, a breeze. She, or someone on her team, was easy to get in touch with, and was always willing to answer questions, and offer advice. Sonya was very familiar with the builder and her relationship with them made me feel very comfortable, and gave me the peace of mind I needed with my large transaction from out-of-state. Being able to review and receive documents, and provide and transmit data safely via the DocuSign application, also made the process super easy and convenient.

Mary's Tip: Working with Sonya provides peace of mind when purchasing with Minto Builders. She will provide competitive rates, ensure you get all the builder benefits available, and she will make the process from loan application to settlement seamless.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 04, 2020 at 8:33 PM
Recommend's Sonya

Rate my lender

FBC Mortgage was outstanding. They were fast, efficient and courteous and was very informative on the processing of our loan. We would highly recommend FBC to anyone seeking a mortgage loan

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 18, 2020 at 9:35 PM
Recommend's Sonya

Extremely Satisfied

Sonya made my experience very easy. She is definitely an asset to your company.

Arlene's Tip: Be sure to use fbc mortgage

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 16, 2020 at 12:55 PM
Recommend's Sonya

Great job

Sonya and the entire Fbc team did a great job on our loan and closing. We couldn’t be happier

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 03, 2020 at 11:36 AM
Recommend's Sonya

Latitude Margaritaville Mortgage

Sonya and team made this easy and painless

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 01, 2020 at 11:19 AM
Recommend's Sonya

Margaritaville refinanced

Sonya was the best. Found a competitive rate for me. Process was painless and we closed within 6 weeks! Awesome painless experience!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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