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Reviews for Ronald Garnell Powell
Excellent Service
I want to take this time out and thank Mr. Ronald Powell for being such a PHENOMENAL LOAN OFFICER!! This was my first time purchasing a home and he made the process a success. There were times I wanted to throw in the towel and give up, but the only words I could hear Mr. Powell telling me was, "the stress will be worth the wait". I am thankful for his encouraging words. The customer service was fantastic! Thanks for all of your hard work.
FHA 30 Year Fixed Georgia
Great Experience
Overall I had an excellent experience! The customer service was great, all of my questions were answered in a timely manner and my calls/emails were always returned quickly. I felt like they were with me every step of the way.
FHA 30 Year Fixed Georgia
Closed on time
The process was pretty simple. I felt the communication could have been better. With having to do everything electronically there should have been more availability for phone conversation and support for questions especially for first time home buyers. Although there was some confusion the last few days, thankfully we closed on time.
FHA 30 Year Fixed Georgia
Serving others
Ronald provides great service and educates his clients on the full process. He is not the typical aggressive salesman and does not pressure you to make a decision. My second time working with him and I will encourage other home buyers to do business with him.
Tharus's Tip: Ask questions if you don’t understand, educate yourself on the terms and process.
VA 30 Year Fixed Georgia
Hard working team
Great job Ron,only issue was calling a back or answering phone calls prolly was busy. Jenny also did a great job.
King's Tip: Didn’t get to see nobody from the team but I know is because Of the Covid19 issues.
Lender Response
Lender Response We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]Conventional 30 Year Fixed Georgia
Pleased VA Home Buyer - Refinance
Thanks to Ron Powell, who we had worked with on securing our home a year ago, we learned about the great rates that FBC Mortgage was offering and took advantage of the opportunity to reduce our monthly payment by $150. The process from the initial conversation through closing was seamless and very efficient, everyone we encountered was terrific to work with and highly professional. We would recommend using Ron and the team at FBC Mortgage for your home purchasing and/or refinancing needs.