Ronald Garnell Powell

95% of customers would recommend Ronald Garnell Powell

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Customer Reviews

4.7 of 5
62 Reviews
Responsiveness 87%
Product met needs 100%
Competitive rate 95%

Reviews for Ronald Garnell Powell

September 17, 2020 at 9:49 AM
Recommend's Ronald Garnell

Proven results

Again and again the FBC team gets the deal done. Each of my purchases, and for everyone I have referred.

Tharus's Tip: Trust the process.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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August 31, 2020 at 11:39 PM
Recommend's Ronald Garnell

Excellent Service

I want to take this time out and thank Mr. Ronald Powell for being such a PHENOMENAL LOAN OFFICER!! This was my first time purchasing a home and he made the process a success. There were times I wanted to throw in the towel and give up, but the only words I could hear Mr. Powell telling me was, "the stress will be worth the wait". I am thankful for his encouraging words. The customer service was fantastic! Thanks for all of your hard work.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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August 05, 2020 at 4:08 PM
Recommend's Ronald Garnell

Very Rocky start

My loan experience with FPC started off very rocky with another loan officer and Ron Powell stepped in and saved the day! Thanks Rob for your hard work and professionalism...he truly values his clients.

FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs

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July 29, 2020 at 2:48 PM
Recommend's Ronald Garnell

Great Experience

Overall I had an excellent experience! The customer service was great, all of my questions were answered in a timely manner and my calls/emails were always returned quickly. I felt like they were with me every step of the way.

FHA 30 Year Fixed Georgia
Responds quickly
Loan met my needs

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July 17, 2020 at 4:43 AM
Recommend's Ronald Garnell

Exceptional Customer Service

I was very satisfied with my loan process.

Harry's Tip: I highly recommend FBC Mortgage

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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July 01, 2020 at 10:03 AM
Recommend's Ronald Garnell

Closed on time

The process was pretty simple. I felt the communication could have been better. With having to do everything electronically there should have been more availability for phone conversation and support for questions especially for first time home buyers. Although there was some confusion the last few days, thankfully we closed on time.

FHA 30 Year Fixed Georgia
Closed on time
Loan met my needs

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June 17, 2020 at 4:13 PM
Recommend's Ronald Garnell

Homeowner

I'm very happy with my loan

Wakitha's Tip: Na

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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June 10, 2020 at 11:19 AM
Recommend's Ronald Garnell

Refinance

The greatest and easiest experience I ever had. On top of that my apr was almost cut in half. STRESS FREE NO PAPER WORK TILL CLOSING.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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June 06, 2020 at 6:40 PM
Recommend's Ronald Garnell

Wonderful Experience!

Mr. Powell was SUPERB. He absolutely walked me through this experience with EASE. I will be networking about him to everyone, who even thinks they want a home. Great Job!!!!!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 22, 2020 at 11:28 PM
Recommend's Ronald Garnell

Very Consistent

Very good excellent

Gwendolyn's Tip: The way ,Ronald Garnell Powell build a relationship with his client

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly

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May 20, 2020 at 10:19 AM
Recommend's Ronald Garnell

Serving others

Ronald provides great service and educates his clients on the full process. He is not the typical aggressive salesman and does not pressure you to make a decision. My second time working with him and I will encourage other home buyers to do business with him.

Tharus's Tip: Ask questions if you don’t understand, educate yourself on the terms and process.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 12:06 PM
Recommend's Ronald Garnell

Review

Every person on the team that we interacted with was excellent and professional!

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 8:58 PM
Recommend's Ronald Garnell

Appreciative

I am very satisfied with my new home. I really appreciate how hard my lender and his team worked on getting our family approved.

FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 8:36 AM
Recommend's Ronald Garnell

Hard working team

Great job Ron,only issue was calling a back or answering phone calls prolly was busy. Jenny also did a great job.

King's Tip: Didn’t get to see nobody from the team but I know is because Of the Covid19 issues.

Lender Response
Lender Response We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
Conventional 30 Year Fixed Georgia
Closed on time
Loan met my needs

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April 01, 2020 at 3:46 PM
Recommend's Ronald Garnell

Pleased VA Home Buyer - Refinance

Thanks to Ron Powell, who we had worked with on securing our home a year ago, we learned about the great rates that FBC Mortgage was offering and took advantage of the opportunity to reduce our monthly payment by $150. The process from the initial conversation through closing was seamless and very efficient, everyone we encountered was terrific to work with and highly professional. We would recommend using Ron and the team at FBC Mortgage for your home purchasing and/or refinancing needs.

VA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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