Lynn Tosi

89% of customers would recommend Lynn Tosi

Are you a customer of Lynn Tosi?

Customer Reviews

4.3 of 5
56 Reviews
Responsiveness 82%
Product met needs 96%
Competitive rate 89%
April 30, 2022 at 12:39 PM

4713 Trout Lily property

Extremely difficult process with sub-standard communication

Conventional 30 Year Fixed Florida

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October 24, 2021 at 10:45 AM
Recommend's Lynn

Great service

Personal service and friendly attitude.

Salvatore's Tip: Really good guidance.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 02, 2021 at 5:40 PM
Recommend's Lynn

Excellet Services

We are very happy with the entire processing process, which was very efficient and very effective; every question or doubt, we always receive a prompt and punctual response.

Adriana's Tip: keep everything in order and your documents updated so that the process is fast and efficient

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 07, 2021 at 5:11 AM
Recommend's Lynn

Outstanding

Thank you very much Lynn, You did a fantastic job, Ann-Marie and I really do appreciate your efforts in some vexing circumstances. Doubtless, that you have to handle the financing of two homes to the same person in a six-week period of time. Let's put it this way, we will not purchase another home unless you handle the financing'. Thank you very much, Ennio and Ann-Marie Cantore

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 31, 2021 at 9:50 AM
Recommend's Lynn

Great team!

Lynn Tosi was amazing, she was so patient and helpful every step of the way. Thank you!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 29, 2020 at 7:23 AM

Great, Stress free process!!

Working with Lynn Tosi was a pleasure from start to finish, although applying for a mortgage is a process. Lynn is a straight shooter and very informative with any and all questions. She responded to all inquiries in a timely fashion. Would definitely recommend her and FBC Mortgage to anyone in the market for a mortgage.

Ferdinand's Tip: Be prepared to provide documents in a timely fashion as to ensure the process goes smoothly.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 12, 2020 at 11:20 AM
Recommend's Lynn

Excellent service

Thanks for helping me out getting my first house and being so professional.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 10, 2020 at 12:14 PM
Recommend's Lynn

Alone/Frustrated

Buying a new house from MARONDA was a painful process.Communication was sporadic.When I call they directed the calls to another person.They lost two checks for down payment, and I need to submitted bank evidence for the cashed checks.Never offer the opportunity to negotiate costs involved, including almost $9,000.00 to an agent that I didn't hired. Closing was a nightmare, it was 4:30 p.m. and I didn't know the exact $$ amount to present at the closing.Finally the closing was held after 6:30 p.m. four hours after scheduled time.That meeting was a positive experience.

FHA 30 Year Fixed Florida
Loan met my needs

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July 01, 2020 at 9:41 PM
Recommend's Lynn

Amazing service

Excellent in keeping contact and helping you with any questions you have, really easy process and very helpful

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 11, 2020 at 10:10 PM
Recommend's Lynn

Exceeded expectations

Lynn and the entire team with FBC was wonderful. She was quickly to answer any and all questions no matter how many times we asked the same thing. Process was smooth

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 16, 2020 at 8:00 AM

Run away like you saw the plague

My experience with Lynn Tosi at FBC mortgage was horrible. We decided to go with them in November of 2019 since they were offering the most competitive rates with Maronda homes as our builder. When information was requested from us as the consumer all documents were provided within a 24 hour span and calls returned in a timely manner. Fast forward to March of 2020 our home was supposed to be ready first week of May still hadn't heard anything from our loan processor. Made the outreach to her only for her response to be everything is on track nothing new needed from your side. Due to the Negligence provided from Lynn closing on our home was the worst experience we've ever had. The experience wasn't horrible because of documents requested or items questioned.But because of the lack of concern or care for us as the consumer. She was extremely rude and unresponsive to emails or phone calls. In one of our conversations were a breakdown was requested for clarity her response was "It's in the email I sent you read it". Our closing was at 12pm on Thursday May 14th the title company did not receive the appropriate documents from FBC until 4pm that evening. FBC deliberately held the documents and waited till the last minute to request information from other 3rd party companies. At which point in time we were rushed through all paper work without a through explanation of what we were signing.  We had to follow someone for keys an hour out of our way, still have no information on how to receive mail, and were not allowed to complete our survey appropriately because of their rush. This mortgage company has left an abominable taste in my mouth and we do not plan on recommending them to anyone. For the amount the contributed towards closing cost we were better off changing them for Navy Federal.

Jashima's Tip: Avoid them unless you are assigned to a manager from the very beginning.

Lender Response
We are discussing your review with upper management at this time. We apologize for any convenience you may have experienced with you loan transaction. We strive for 100% consumer satisfaction. If there is anymore we could have done to make your experience better, please contact Jennifer Green at [email protected]
FHA 30 Year Fixed Florida
Closed on time
Loan met my needs

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April 01, 2020 at 11:14 AM
Recommend's Lynn

Great Company

At first, it seemed as if the process was rocky, we didn't have a lot of communication with FBC but once the building process for our home was completed we were in constant communication with FBC. They helped us along the way even with the current pandemic and the feeling if uncertainty Lynn and her colleagues kept us informed every step of the way until we closed.

Roniel's Tip: If you feel uncertain or have any questions, just call FBC even if you do not get a hold you loan officer other employees are just as qualified to help.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 26, 2020 at 11:39 AM
Recommend's Lynn

Poor communication

Didn’t get notice of multiple people that were working on mortgage

Donna's Tip: Introduce all people working on loan and those from title company with accurate phone numbers

Lender Response
FBC strives for 100% customer satisfaction. We will use this review as part of our training process to help guide our sales and operations teams. If you have any further questions or concerns, please call Jennifer Green at 407-284-4893. Thank you.
Conventional 30 Year Fixed Florida
Loan met my needs

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March 26, 2020 at 11:25 AM
Recommend's Lynn

Thanks for a great loan transaction!

We had no issues with Lynn Tosi and her colleagues. Great friendly professional staff!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 04, 2020 at 6:30 AM
Recommend's Lynn

My experience

It was our first home here in the United States and we were like scared because we didn’t know how the buying process was going to be. Our loan loan officer Lynn Tosi was always very kind and helpful in the entire process. She made this experience more smooth for us and gave us piece of mind.

Veronica's Tip: Get assistance from well known lenders.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 04, 2019 at 4:20 PM
Recommend's Lynn

Mortgage

It’s an excellent mortgage company

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 10, 2019 at 8:12 PM
Recommend's Lynn

Exceptional Customer Service

My Husband and I closed on our first home with FBC mortgage. Our loan officer was Mrs. LynnTosi and she was phenomenal! Very professional, informative, and knowledgeable of the entire process. Anytime we contacted her with a question, she was there to answer, rather it was via email, phone call, or text message. We are so grateful for her and her entire team! Thank you again Mrs.Tosi for making our dream come true!

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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