Lynn Tosi

83% of customers would recommend Lynn Tosi

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Customer Reviews

4.2 of 5
60 Reviews
Responsiveness 78%
Product met needs 92%
Competitive rate 86%
November 03, 2019 at 8:32 AM
Recommend's Lynn

Loan Process and Officer

The process and Loan officer were very helpful and smooth. The loan officer was communicative and we would constantly receive emails on what we needed and video instructions which really helped through out the process. There were some minor set backs on how the loan works but in the end everything was able to fold properly for the closing.

Jeffrey's Tip: Mention flood zone insurance way before the last couple weeks of closing

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 01, 2019 at 10:10 AM
Recommend's Lynn

Excellent Service!

FBC Mortgage company is the best customer friendly company I've ever had the pleasure of securing a home loan. Though I experienced many problems and made numerous requests to speak to a corporate representative of the builder of my new home, the representatives of FBC was always willing to assist me in forwarding my concerns to the builder. FBC returned my calls in a timely manner making me feel that they really valued me. They even assisted me in relaying my concerns to the builder when I got no response from the builder's supervisor about my concerns. Lynn Tosi, my loan officer was always there for me and kept me informed throughout my extensive wait for the building of a second home after the first signing went terribly wrong. FBC was the catalyst that kept me from walking away from the builder. Accolades to Lynn and her team for showing genuine customer friendly loyalty and service. If it had not been for the friendliness and attentiveness to the stressful situation I was going through, I would have cancelled this home purchase and went to another builder.

Phyllis's Tip: FBC Mortgage is the best!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 01, 2019 at 12:58 AM
Recommend's Lynn

Great Service

Personnel were very informative and kept communication with us throughout the whole process.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 19, 2019 at 4:11 PM
Recommend's Lynn

Awesome 1st Time Home Buyer experience

Lynn Tosi and the entire FBC team was a pleasure to work with. They were pleasant and patient with resolving all of my concerns. Lynn is very knowledgeable and resourceful. I wish I could have met her in person to say thank you! Thank you FBC for making this a great experience for my family and I.

Ashley's Tip: Yes!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 12, 2019 at 6:31 PM
Recommend's Lynn

Loan review

Had some hiccups along the way, but we worked it out.

VA 30 Year Fixed Florida
Closed on time
Loan met my needs

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October 03, 2019 at 10:49 PM
Recommend's Lynn

first time home buyer

As a first time home buyer with Fbc I will recommend there services

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 28, 2019 at 8:38 AM
Recommend's Lynn

First time buyer

Lynn was helpful throughout the process. Made sure our questions were answered. Overall the process the rather painless.

Andrew's Tip: There's going to be alot of uncertainty when it comes to interest rates until about 2 weeks before closing.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 29, 2019 at 11:13 AM
Recommend's Lynn

Outstanding! Could’ve been better !

Process was smooth and was very easy, maybe a little more communication through phone calls would be better, and also communicate in gathering documents in advance would be better instead of last minute but other than than it was a smooth transaction and closing was very easy and convenient!!

Onyx's Tip: Gather all the paperwork you need before going through the process

VA 30 Year Fixed Florida
Closed on time
Loan met my needs

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July 03, 2019 at 12:29 PM
Recommend's Lynn

Last minute 11th hour requests

The loan processor was effecient and prompy but at the mercy of the underwriters who gave the impression that they did not review the file thoroughly and kept making last minute demandds

Irvin's Tip: make sure you have ANYTHING and EVERYTHING you in your wildest dreams suspect you might need

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan program, we are required to ask for many documents that are submitted to multiple levels. If there was a last minute request, we regret any miscommunication. We will use this experience as a training opportunity for our company.
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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June 26, 2019 at 4:22 PM
Recommend's Lynn

Better communication

Lynn is knowledgeable and knows her job but just need to more efficiently when communicating with clients

Melissa's Tip: Need to set better expectations on when lender calls

FHA 30 Year Fixed Florida
Closed on time
Loan met my needs

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May 15, 2019 at 2:21 PM
Recommend's Lynn

Amazing Experience

Lynn Tosi was amazing. Great communication and fast responses. She made our experience very pleasing. Thank you Lynn!

Eileen's Tip: Continue to give everyone exceptional service

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 01, 2019 at 10:11 AM
Recommend's Lynn

Great team

Excellent team thanks so much for everything

Eduardo's Tip: They’re an excellent team

Lender Response
Thank you!
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 06, 2019 at 4:50 PM
Recommend's Lynn

Fantastic Process!!

Wonderful people, Very Helpful!! Great Customer Service!!

FHA Other Florida
Closed on time
Responds quickly
Loan met my needs

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February 27, 2019 at 9:34 PM
Recommend's Lynn

FBC Mortgage Loan

we are highly appreciative of your great customer service.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 20, 2018 at 8:30 AM
Recommend's Lynn

Excellent

Good service and comunication

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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