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Reviews for Keith Bice
Lots of TRUST
The best in the business!! Don't ever use anyone else.
Conventional 30 Year Fixed Alabama
Valentini Refi
This is our second mortgage with Keith. His team kept us informed and moved us through the process as well as they did the first time. I'll definitely be using Keith again in the future.
Conventional 30 Year Fixed Alabama
Great job
Keith did an excellent job for us
FHA 30 Year Fixed Alabama
Very personable and responsive
We were very impressed by Keith Bice and his entire team. They were very personable and always responded to our questions in a timely manner. We appreciate all of their hard work!
VA Alabama
Great Service from Start to Finish!
Keith and his team have always been a great resource and partner to have in any of my mortgage needs. Their commitment and honesty truly is one of a kind and I would not recommend anyone else but FBC Mortgage to take care of any mortgage needs.
FHA 30 Year Fixed Alabama
Great experience
Keith helped me every step of the way and was always just a call sway
FHA 30 Year Fixed Alabama
Brad Gardner
Keith and his team were great to work with. We had issues but we worked through them together and got everything done in time.
FHA 30 Year Fixed Alabama
All about trust.
This is the 3rd or 4th time I have counted on Keith to handle my mortgage simply because his professionalism and straight forward approach makes the process a little less painful. I trust him and know he is going to do the best for me and my family. He is a great communicator and is there even after the closing to make sure you are satisfied. This makes you feel as though he really cares and is invested in his clients.
Louis's Tip: Don’t be afraid to ask the “dumb” questions so you fully understand the process.
Conventional 30 Year Fixed Alabama
Review
Make sure when you are in the process of a loan that agreements made prior to closing are met. I had no one from the lender's company there as an advocate for me during closing to guide me through all the promises/agreements discussed. Made my closing experience a nightmare. After the fact Keith didn't seem concerned/bothered of the stress and things left undone that I had to deal with.
Kathy's Tip: Make sure that you have an advocate at closing that has your best interest!!!
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. All agreements and contracts are reviewed with the consumer at multiple points in the process. FBC does not allow documents to be executed until the consumer has a full understanding of what they are signing.Conventional 30 Year Fixed Alabama
Refi VA Loan for Richard Ahern
Very Professional, great/responsive communication and clear and detailed disclosure all along the process
Richard's Tip: Do the same
VA 30 Year Fixed Alabama
Great mortgage experience!
Keith Bice and his whole team were fantastic. They were very responsive and helped us to meet our closing date. They answered all of my (many) questions about the specifics of the loan process and did so with kindness and attentiveness. I am very happy with their services and glad I went with Keith and his team for obtaining my home loan.
Conventional 30 Year Fixed Alabama
Great Service
Keith and his team were great to work with, quick and responsive!
Conventional 30 Year Fixed Alabama
FBC mortgage Birmingham
Keith Bice and his team did a excellent job with working my mortgage. After a unssatisfying experience with the previous mortgage company I turned to FBC-Keith bice and he did an outside job getting me into my new home. Thanks Keith
Adrian's Tip: Everything your loan officer ask of you. It would be good to not procrastinate and get the information.
FHA 30 Year Fixed Alabama
FBC Mortgage
Keith did everything he could to make sure we were happy. I know we probably drove him crazy at times because we didn’t know that USDA took so long to process. He answered our calls/texts anytime and was quick to respond and get us our answers. Thanks Keith for your time and helping us get through this process.
USDA 30 Year Fixed Alabama
Cathy Kirkland
Keith and his team was more than helpful in helping me with this process. They were all kind, helpful, and polite. Would refer anyone to him.
VA 30 Year Fixed Alabama
