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Reviews for Daniella Serrano
La mejor experiencia
Daniela es excelente persona, responsable, oportuna y muy profesional en lo que hace. Fue una experiencia inolvidable como la cumunicacion hacia nosotros. Súper encantado con ella y la empresa que representan... si adquiero otra propiedad no dudaría en volverla hacer con FBC Mortgage.
Luis's Tip: Tengan confianza en esta financiadora que los va orientando paso a paso cómo va el proceso.
FHA 30 Year Fixed Florida
You are in great hands with Daniella
Not only she is very knowledgeable and helpful, but she also has an amazing personality. She was on top of the process and helped us resolve the few issues that we encountered with ease. She explained everything very detailed and answered all of our questions.
Conventional 30 Year Fixed Florida
Simply AMAZING!!!
Daniella Serrano made this whole process so much easier. She was attentive, always kind, professional and she worked with integrity. I would recommend Daniella to everyone!
FHA 30 Year Fixed Florida
great service
it was an absolute pleasure working with both Danielle and Canice they both went above and beyond to help me close on my house.
Furinx's Tip: Be open be yourself they have your back
FHA 30 Year Fixed Florida
Amazing
Daniella is fantastic. No matter what I needed or question I had she was always there to guide me along the way.
Conventional 30 Year Fixed Florida
Top of the Line experience
This was our first home purchase and Daniella was very helpful. She went above and beyond to make sure we have no issues for our closing. We had constant communications and she would always take our calls and call us back right away.
Juan's Tip: Keep doing what you do Daniella :)
Conventional 30 Year Fixed Florida
Exceeded our expectations
Daniella was great to work with. She was quick to respond to our questions and wishes and kept us fully informed along the way. The loan estimates were very close to the final outcome.
Conventional 30 Year Fixed Florida
Loan Process Review
All personnel involved displayed total professionalism. They provided us with pertinent information during every step of the process. I would recommend Daniella and the FBC team to future customers. Outstanding team.
VA Florida
Mortgage
The whole process was relatively easy. Daniella and Juan answered. My questions in a very timely manner and were very helpful.
Conventional 30 Year Fixed Florida
Seamless and painless
Daniella and Johneen, helped make buying our first house an absolute breeze and never made us feel an ounce of stress.
VA 30 Year Fixed Florida
Excellent & knowledgeable
Daniella is extremely knowledgeable and was on top of her game during this entire process. She made this easy and stress free and was the consummate professional.
Jacqueline's Tip: Seek out Daniella
FHA 30 Year Fixed Florida
Service
Working with Daniella was an awesome experience. She was always professional and available. Her customer service during our loan process was second to none. She was very prompt and ALWAYS responded to our emails and phone calls right always. FBC should be proud to have someone of her caliber to represent their company. I would definitely recommend friends and family to her for future home purchasing. AWESOME CUSTOMER SERVICE!!!!!!!
Charles's Tip: None
VA 30 Year Fixed Florida
EXCEEDED expectations! OUTSTANDING!
Ms Serrano was very professional and knowledgeable. She was always available and even responding to questions outside working hours. She replyed and answered every single one of them. I felt I was in good hands, she was always working on solutions keeping an outstanding balance between customer satisfaction and lender's regulations. OUTSTANDING!
Ray's Tip: n/a
FHA 30 Year Fixed Florida
Wonderful Experience
Everyone I had communication with during this process was outstanding! I’m very grateful for the kindness I received from Daniella, she’s a wonderful person. Thank you
FHA 30 Year Fixed Florida
Efficient and Seamless Mortgage Performance
We realized that the process would be much different than prior to the 2007-10 mortgage crisis, but were still very surprised at how much things had been tightened up! Fortunately we had Daniella Serrano of FBC to walk and guide us through all the documentation requirements, continuously supporting and encouraging us as we endeavored to secure and provide all the necessary financial information that was required by the "dreaded" underwriter! At every step, Daniella kept us well informed of progress being made and that there was light at the end of the tunnel. Her super positive attitude throughout the whole procedure certainly made what could have been a tedious and stressful time a lot more tolerable and we can't speak highly enough of Daniella. If our experience is indicative at all of the service FBC and their people provide their customers on a regular basis, I would highly recommend them to those looking to arrange a mortgage (and be sure to ask for Daniella!)
Conventional 30 Year Fixed Florida
