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Reviews for Ana Maria Tcherassi Stevens
Excelente
Ana es excelente y su equipo de trabajo grandioso enormemente agradecido
FHA 30 Year Fixed Florida
Excellent!
My experience with Ana Maria and Stephanie was wonderful. They were both easy to communicate with and were always available to answer any questions I had. With the current economy I can just imagine how busy they are and the amount of customers they are handling at one time. But to be honest, I never felt like I was just some customer. They always knew exactly who we were when we reached out to them. Any requests they made was very straight forward. They never asked for duplicate items and hardly needed any additional clarification. Truly top notch service and I am very appreciative of them. They made this experience a positive one. I can't recommend them enough.
Emily's Tip: Email communication was the fastest and it helped me keep track of what was needed. Be sure to be clear with your loan officer on your needs and expectations. They are the pros and will guide you through the process.
Conventional 30 Year Fixed Florida
excruciating
Ana Maria was very pleasant, however, the process itself was terrible - many people involved, asking for documents when we had already sent them; last minute requests when we thought we were all set... Would be impossible for someone who is not computer savvy
Kimberly's Tip: This saves money to go with the builder's mortgage company, but our local mortgage lender was SO much easier to deal with.
Conventional 30 Year Fixed Florida
Thank you!
I am very thankful, work with Ana Maria and her team (Lesli thank you very much) Ana Maria was very professional and effective. Thru the process everything were explained in a very good manner. Ana Maria is a very good loan officer. All the up dates videos came at the right time . Thank you Ana Maria for all your hard work!
FHA 30 Year Fixed Florida
Refinance Process
I would like to thank Natasja Melinger and her team for making my refinance process such an easy process right from the first phone call I made. I can't thank them enough for the great service they provided during the entire process. Always keeping me informed.
VA 30 Year Fixed Florida
Simply Amazing!
I am so thankful, excited and humbled at the same time! Ana Maria was extremely attentive, responsive and effective. I was so on the cusp, that I was unsure that my deal could be done. It got done! Ana Maria can move mountains. She is the professional and the Loan Officer you NEED if you truly want to close. She and her team worked in tandem, stayed in command got it done! I closed had a SEAMLESS close. Thank you Ana Maria for all you do.
Chantell's Tip: Call Ana Maria only if you are serious.
FHA 30 Year Fixed Florida
The best Lender in Fl
We have been working with Ana Maria since 2016, she helped us with out first home and the process was so pleasant that when the time came to buy a second property we did not hesitate on contacting her. We had done 3 mortgages with her from our little condo to or primary resident and if we have to buy another property I will contact her from day one. I promise you she is the best lender in Fl.
Sandra's Tip: Just contact her I promise you will never regret.
Conventional 30 Year Fixed Florida
Easy And Enjoyable Re-Finance
It was a pleasure working with Ana Maria and her team. Everything was explained and done in a timely manner. I enjoyed the little video updates also!
Conventional Florida
Marvelous service!
If I have to go through this process again, I will NOT hesitate to choose Ana María again. I actually wouldn’t want to work with anyone else that isn’t her. Any opportunity I get to refer and recommend people to her, I most certainly will!
Darlenee's Tip: Be patient and trust the team. They went out of their way for me and my family; I’m 100% sure they’ll do the same for you and yours!
FHA 30 Year Fixed Florida
Speechless
There is not words to express all our gratitude,trustworthy,professionalism,knowledge,connection,interest to help us, disposition no matter if it was Saturday or Sunday or holiday, great effort to get the job for every setback that arose they always found several solutions ,never they gave up,as I said at the beginning there are no words I can only say Thank you so much
FHA 30 Year Fixed Florida
The best Loan Company
Ana Maria and her staff helped me when i needed it the most, i was losing all hopes and they show me that you can become homeowners. She was always willing to help and find a solution for us. She gave us hopes thank you so much and god Blessed the FBC Mortage Family and Ana Maria
FHA 30 Year Fixed Florida
Sweet Caroline
10 days later and I am still in shock that I am a homeowner and landlord. Aside from the mortgage, I am forever in debt to "Saint" Ana Maria and her team especially my fav, Natasja for helping me buy my first duplex. I want to share my story with everyone because it is so good, sooooo good!! Here is a recap of my first time home buying experience with Ana Maria and her team from FBC Mortage in Tampa : Back in July, I applied for a loan to buy the property I was renting for the past 3 years with my boyfriend ( I know...bad idea) but our credit was not strong. Ana Maria said I wasn't too far off and recommended a credit repair specialist for him. After that, I did what I could to boost it up ASAP using experian boost, paid stuff off, and opened a credit card account to begin to rebuild my credit. A few months later, I reached out to her again with my dad as a co-signer but he was already on two other family loans so, that did not work. My hopes went back down. A couple months after that, the seller (my former landlord) let me know he was ready to sell it and like now not later. I really loved where I lived. It was dog friendly, near my grandmothers home and my job. I did not want to move AGAIN or miss this opportunity. So, in November, I reached back out to "Saint" Ana Maria again (third time is the charm) and asked her if she could try with just ME on the loan without a co-signer. After going over my stuff, she said to me " I am pretty sure I can get it done" and I pretty much believed her. I let the seller know there was a chance of me getting approved. Thanksgiving week, the seller and I signed a contract that said if I got approved I would buy his home and by Dec 30th That only gave a month to get everything done. Once we submitted that piece of paper to Ana Maria, the ball began to roll and FAST. During this time, I was receiving emails from Ana Maria's team requesting documents needed. That's when I was so lucky to got to work with Natasja. She was soooo kind and sooooo helpful. This was my first time trying to buy a house. Natasja became my "go to" if I had any questions. She would even root me on like a cheerleader and put me at ease. She became a friend I never met. They say buying a house is one of the most stressful things you will do in life. Luckily, it was not so bad for me because of these ladies. They worked day and night to make this happen for me. I received emails at 6:22 AM and even 11:30 PM to hit our target close date of Dec 30th. I questioned, "Do they even sleep?" I was anxious, excited, nervous all month but finally, I got that call from "Saint" Ana Maria letting me know that I was " CLEAR TO CLOSE". I am getting choked up just thinking about that day because of how much happier in life this has made me. I know this was a lot to read but if you are looking for a home mortgage, you can count on Ana Maria and her team to get the job done professionally and fast. 2020 was a crazy year for sure. I am so happy with how mine ended. Thank you again ladies for my Happy New Year!!!! I can't thank you all enough!!!!!! Thank you thank you thank you forever!!!!! Love from me and my rotties Champ & Boss
Dijana's Tip: Call Ana Maria
FHA 30 Year Fixed Florida
Satisfacción
Exigente desde el primer momento que se inicia el proceso, pero todo para lograr una transacción a tiempo y 100% segura! Es increíble todo el esfuerzo que hace para guiarte durante todo el proceso y felizmente obtener la hipoteca de tu propia casa! Gracias Ana Maria Tcherassi S.
FHA 30 Year Fixed Florida
Well Done
FBC Mortgage closed in 30 days - well done
Thomas's Tip: Trust the process
Conventional 15 Year Fixed Florida
Professional Refinance
Ana Maria with FBC Mortgage was great to work with. I had many questions that Ana Maria was able to answer before we even got started. Very professional and communicated closing date information and timelines. The FBC Mortgage portal was very easy to use and the email updates were sent weekly. Thank you Ana Maria and the FBC Mortgage team for a painless refinance experience.
Conventional 15 Year Fixed Florida
Refinancing
FBC Mortgage did a great job on refinancing our home. Anna Maria was a pleasure to work with, she was very knowledgeable, quick and responsive in communicating each step of the process. FBC was able to get us a very low rate with low cost in comparison with other lenders.
Conventional Florida
EXCELLENT JOB
All the team is very responsible and their attentions to us where excellent!
FHA Florida
Great
People at FBC were very knowledgeable and helpful every step of the way
FHA 30 Year Fixed Florida
Refinance
I was kept informed every step of the process.
Conventional 30 Year Fixed Florida
Great Service and very responsive!
Great Service and very responsive!
VA 30 Year Fixed Florida
100% RECOMMENDED
GREAT SERVICE, VERY EFFECTIVE AND RELIABLE.
FHA Florida
