Ana Maria Tcherassi Stevens

97% of customers would recommend Ana Maria Tcherassi Stevens

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Customer Reviews

4.9 of 5
137 Reviews
Responsiveness 100%
Product met needs 99%
Competitive rate 98%
Real Estate Pro Reviews 7

Reviews for Ana Maria Tcherassi Stevens

6 days ago at 1:49 PM
Recommend's Ana

Great service and follow up!

Ana Maria was really on top of everything. She was super informative from the very beginning and made the process run smoothly. On top of it all, we got a great rate. Thank you for making the entire process so pain free!

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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28 days ago at 5:31 PM
Recommend's Ana

Refi

Had a great experience! Will use FBC again for any future home loans! Ana Maria is amazing and very knowledgeable!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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29 days ago at 11:36 PM
Recommend's Ana

HAPPY Customer!!

Ana is absolutely Amazing. I'm self-employed... and was given the run around. -Ana gave me options like no one else ever could. Thank You Ana for answering my prayers on getting my 1st home. I personally recommend Ana & would do so with anyone I know, God Bless You Ana. also Elaine & Stephanie @ FBC. Exvellent crew & very professional.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 19, 2020 at 11:39 AM
Recommend's Ana

Knowledge and courtesy

Ana Maria and the rest of the team treated me with great kindness and answered all my questions and concerns with professionalism. Thank you

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 19, 2020 at 9:41 AM
Recommend's Ana

Loan Officer Review

My experience with Ana Maria Tcherassi Stevens was absolutely wonderful. She was patient and always informed me on the status of my application. She worked hard and tirelessly to get me approved. During these trying times she was understanding and displayed the uttermost understanding, patience and professionalism through the application process. She would answer my calls every time and offer advise where is could. I am very pleased with her.

Rita's Tip: New regulations since COVID require allot more paperwork, be prepared

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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Real Estate Professional
August 08, 2020 at 9:07 AM

Great service

Don't settle for second best. Ana Maria is professional and gets the job done.

FHA Florida

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August 02, 2020 at 12:47 PM
Recommend's Ana

Great Experience!

Excellent experience going through the buying process! Client was informed and updated on a regular basis about the status of the loan. Great professional service. Everything went as promised!

Conventional 30 Year Fixed Florida
Closed on time

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Real Estate Professional
July 23, 2020 at 3:00 PM

Outstanding service

Ana-Maria was outstanding, she really went the extra mile in meeting my client needs. She was courteous, efficient and professional in providing a mortgage product that met their needs. I really appreciate her patience and understanding and I plan to utilize her services when my clients are seeking mortgage products.

Conventional Florida

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July 23, 2020 at 8:31 AM
Recommend's Ana

Easiest process I’ve ever been through!

Ana Maria was a complete pleasure to work with and she got everything done quick and efficiently. The homebuying process can be so stressful but Ana Maria and her team did such a great job getting everything done! I would definitely recommend her and her team, they are rock stars!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 22, 2020 at 11:35 AM
Recommend's Ana

Excellent Loan Officer, Underwriters and Mortgage Company (during COVID 19)

I found Ana Maria at FBC Mortgage, LLC doing an online search for fast and good mortgage companies for a refinancing. I was not sure who to work with for mortgage lending during Covid 19 but Let me tell you... FBC Mortgage and Ana Maria Tcherassi Stevens were excellent!! From starting the application, to answering phone calls, emails, following up, providing clear instructions, requesting proper documents and updating me on the loan status and next steps, Ana and her Team at FBC were professional, resourceful, efficient and extremely timely with the entire refinance process. Ana does not hesitate to answer any questions or concerns at anytime and is always friendly and patient. She will Not waste your time. She has extensive experience in her field and she will be able to assist you in reaching your mortgage needs. Her Team is also very responsive, diligent, helpful and work together to get you through each step until Closing. I am very pleased to have found Ana, her team and FBC Mortgage during a challenging time in our society. Even the title company they picked for my closing was very professional and efficient. I would not hesitate to recommend Ana and FBC Mortgage LLC in fact, I hope to use them again in the very near future!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 30, 2020 at 3:08 PM
Recommend's Ana

Experience loan process

Excellent service and good company during the process. I recommend her a lot =)

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 13, 2020 at 7:40 PM
Recommend's Ana

A++++ Service

Great service all around. Lots of communication. Loved the videos with updates. Specially liked that I could call Ana María at any time and she would always answered her phone. I always felt that she cared.

Marie's Tip: Communication is key

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 12, 2020 at 10:32 PM
Recommend's Ana

Excellent Expirience

I am grateful for all the helped and guidance offered by Ana Maria. This is the second time I reach out to her for help with my mortgage. She was always easy to reach. Her team was great and responsive, she listen to my and offered exactly what I needed. Thank you Ana Maria and team you made this process easy on me and you have prepared me for retirement with this new low payment.

Marie's Tip: Provide the documents they ask and you will close quickly

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 12, 2020 at 4:45 PM
Recommend's Ana

Don’t understand title for review

Cannot review when I don’t understand title for review

Jon's Tip: Be ready to scan a lot of documents

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 11, 2020 at 8:58 AM

buyer

there was alot of back in forth regarding the information they were sending me, things were not clear. For example up until the day before i closed they told me the amount i wired was not correct, mind you this was at 4:50pm the day before i closed when closing was at 8:30 am the very next day.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 10, 2020 at 11:35 PM
Recommend's Ana

FBC

They all did a great job

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 31, 2020 at 8:23 AM
Recommend's Ana

Excelente Profesional

Gracias a Ana Maria nuestros deseos de seguir adelante, construyendo nuestro futuro en este pais, se hace cada vez mas posible.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 31, 2020 at 8:10 AM
Recommend's Ana

Excellent professional, better as a person

Always attentive to all our requirements, Ana Maria was a fundamental part in the achievement of our refinancing.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 26, 2020 at 9:43 AM
Recommend's Ana

Profesionalismo

Me encanto trabajar el proceso de mi Primera compra con Ana María en FBC Morgate, nos acompaño en todo momento, me sentí segura en el proceso , y obtuvimos una hermosa casa ! Gracias !

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 22, 2020 at 5:17 PM
Recommend's Ana

Excelent Staff

This is the second time that Ana Maria helped me to secure a mortagage. She was always available to answers any question and guide me during the whole process with security. She is very pleasant which help me feel confident I recommended her to my daughter . She is making my daughter feel the same way.

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 13, 2020 at 11:41 AM
Recommend's Ana

Excellent service

We have used Ana Maria for our mortgages in Melbourne (2001), Surprise AZ (2005) and our refinance in Celebration Fl (2020). We were a military family and in our forever home. We have known her since 1997 and trust her. We wholeheartedly recommend her.

Joseph's Tip: Call her. We just recommended her to a friend in Tampa that is going to refinance a conventional loan. This was on Mother’s Day. They are already working

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 30, 2020 at 2:26 PM
Recommend's Ana

Excellent Job - Thank for All

Ana Maria from the beginning of my procedures for the purchase of my property gave me special treatment and was always attentive to all details. My loan was not an easy one and she never lost faith that we could do it. Even at times where I was frustrated with the complicated process of buying a property she was the one who gave me the words to move on. I'll always be grateful.

LUIS's Tip: Is the best and She speak Spanish

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 10:29 PM
Recommend's Ana

Super agradecida

Muy feliz de poder tener nuestra casa. Muchas gracias y la recomiendo 100%

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 29, 2020 at 2:38 PM
Recommend's Ana

Florida Condo

Ana and her team was really helpful in getting our condo approved. I would highly recommend them.

Conventional Florida
Closed on time
Responds quickly
Loan met my needs

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April 27, 2020 at 2:11 PM
Recommend's Ana

Hi

Anna Maria and her team was helping me a lot with refinancing my house,she was very responsive at my calls even sometimes was late and explaining me everything to all my question

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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