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Reviews for Jay Zerquera
Excellent lenders
We are very grateful for the help in the process. The team was very attentive and always available. Veronica Freconna was excellent. I recommend it 100%
Conventional 30 Year Fixed Florida
Jay was great
The guys at FBC mortgage were great they made it easy
Conventional 30 Year Fixed Florida
Second to None
If you’re looking for excellent communication, guidance, and service, look no further! They made buying a house easy.
FHA 30 Year Fixed Florida
Home purchase
This company was great with the whole process to purchase a home. I would definitely recommended to all my friends and family members.
Eugenia's Tip: You wont regret choosing this company!! They are simply amazing.
Other 30 Year Fixed Florida
Awesome
Absolutely best experience i have ever had. I have a hard time finding the words to describe how amazing this experience was and how stress free this team made it for me and my family. just amazing, if you do not use this lender and loan officer. You will not have the best possible experience ever. If you do your going to be the happiest person around.
VA 30 Year Fixed Florida
Top Notch
Another smooth and easy loan using FBC. Jay at Team J&J and his staff deserve a round of applause. This was my second Mortgage and I have referred two others that have had the same results. The staff is quick to respond to My questions and always pleasant to deal with. Jay and staff thanks again for everything!
Conventional 20 Year Fixed Florida
Thanks Team J & J
Thanks FBC! Me and my husband were first time homebuyers and Pam and Jeff were great! Returned all my calls and emails in a timely manner and answer all of our questions. I thought this process was gonna be stressful but im glad that I found this great team and made the process go smooth. We closed on the expected day! I highly recomend this lender!!
FHA 30 Year Fixed Florida
Great experience
Everyone made buying a house as easy as possible! We stayed in contact almost on a daily basis to make sure we were right on schedule for our closing.
VA 30 Year Fixed Florida
Excelent
We were very satisfied with the process.
FHA 30 Year Fixed Florida
Fbc review
Team J and J at FBC was amazing and seem less through the whole process!!! Thanks for making it easy!!
FHA 30 Year Fixed Florida
Another Great Experiance
Though as everyone knows mortgages are never as smooth as we would like them to be but Team J&J made it feel seamless.
Spiros's Tip: Don't get discouraged during the process.
Conventional 15 Year Fixed Florida
Thank you FBC
Superb service. Excellent Lenders. Returned calls promptly. Great Rates.
John's Tip: Use FBC
FHA 30 Year Fixed Florida
Thankful
The FBC Team that worked with my family were very helpful. The team worked really hard to process my loan with a quick turnaround timeframe.
Helena's Tip: Stay in frequent contact with the team and provide any needed documents right away to avoid any delays as this team works quickly to process loans
FHA 30 Year Fixed Florida
Went fine
Everyone moved along quickly enough that we were able to close early. Communication was just ok as a few too many emails were sent to us at 5pm and we couldn't ask any questions until the next day. It took some proactive communication to make sure everything was on track. Our processor Diane was helpful.
Kevin's Tip: Be sure to ask about your options for locking in interest rates - this was unclear to me and our rate ended up increasing because of it. Also, to confirm my wife's employment they referred us to a third-party service that was in no way affiliated with my wife's employer. Luckily my wife had not given any personal information to that service before double-checking.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.Conventional 30 Year Fixed Florida
My Dream home
Jay was great every time I emailed him he respond quickly to any questions. Veronica and Diane where the loan processors, before closing had a little situation of funding but in the long run they got all situated and I end up closing on my dream home on time.Thank You!
FHA 30 Year Fixed Florida
