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Reviews for Sheri Little
The Most AMAZING Service
Words cannot describe how easy this whole process was. From the very first phone call to closing every question/concern I had was dealt with quickly and with compassion and understanding. Sheri and Sara are a fantastic team. I would not hesitate to refer anyone to them. We closed on time and with no stress. We often spoke how much better this process was than with previous lenders. Thank you Sheri and Sara for a truly stress free process.
Conventional 30 Year Fixed SouthCarolina
Loan for Home at Latitude Margaritaville
We were mostly satisfied through the process. However, on Closing day there was an issue with FBC processing the funding. It took until almost 5:00 PM before a holiday weekend, and no explanation was given for the delay.
Conventional 30 Year Fixed SouthCarolina
Amazing Experience!!!
Sheri Little was fantastic! As first time home buyers, figuring out how to do each step seems daunting. Sheri was so kind, explained everything in a way I understood, and answered all my questions. Definitely recommend her!!
VA 30 Year Fixed SouthCarolina
Great Service
Sheri and her entire team were awesome. From start to finish they kept us informed of progress and were accessible whenever we had a question. We have moved all over the country and purchased several homes and this was by far our best experience.
Joseph's Tip: Just do your part and FBC will take care of the rest.
Conventional 30 Year Fixed SouthCarolina
Highly recommend FBC Mortgage
Great customer service, prompt return of phone calls and questions. Builder and law firm recommended, so glad I followed their advice.
Conventional 15 Year Fixed SouthCarolina
Review of Sheri Little
Sheri was fantastic. She answered our many questions with patience and courtesy
Conventional 30 Year Fixed SouthCarolina
A+ ALL AROUND
Expections exceeded. Quick, reliable, and exceptional communication. I could not have asked for a better representative. I shopped around for best rate and FBC was my 3rd and final stop. Compared to large banks the rate received and the customer service provided was phenomenal. Highly recommended. From contract to close was less than 30 days. Met all required timelines with no closing delays.
VA 30 Year Fixed South Carolina
Helpful !
The FBC team I worked with were great professional and always on time
VA 30 Year Fixed SouthCarolina
Best out there
Sheri and the team were upfront, honest, quick and so helpful throughout the entire process
VA 30 Year Fixed SouthCarolina
Easiest Process
Sheri was so easy to work with. She handled everything over the phone since we were out of state. The whole process was seamless!
VA 30 Year Fixed SouthCarolina
JoAnn survey
Sheri , Juan and entire team were extremely professional , helpful and went above and beyond to facilitate my mortgage process.
Conventional 30 Year Fixed SouthCarolina
JoAnn survey
Sheri , Juan and entire team were extremely professional , helpful and went above and beyond to facilitate my mortgage process.
Conventional 30 Year Fixed SouthCarolina
Karen Toma Loan
Whenever I was pre-approved for my loan beginning of April the rate was at 3.125% and should have been asked by Loan Officer to be locked in at that time. Got tired of playing phone tag with Loan Officer my time is just as important as Loan Officer's. I was watching the rates go up and had to reach out to Loan Office when they bumped up to 3.5% that they were increasing. Loan Officer had me at a rate of 3.625 w points which I was not happy about. It was extremely frustrating for me going back and forth. I felt as though I was being jerked around which was very unprofessional. I had to be proactive with the situation. I should have gotten a better rate than 3.5%. It was not a good experience dealing with your bank.
Karen's Tip: Be upfront and honest with your customers and do whatever you can for them in a timely and efficient manner. I have been in insurance sales all of my life dealing with clients and would always go out of my way to make them happy and be truthful with them. A first impression is a lasting impression!
FHA 30 Year Fixed SouthCarolina
Help at every step
Sheri and team were with me at every step in the loan process. Promptly returning every phone call or email when I had questions. Really liked the videos that explained the Do’s, Dont’s and the Why’s.
Conventional 30 Year Fixed SouthCarolina
Refinance
I received a very competitive rate after comparing to other lenders. My refinance was done in a timely manner.
VA 30 Year Fixed SouthCarolina
Fantastic Helpfullnes
Can't praise Sheri Little enough for her guidance and professional assistance.
VA 30 Year Fixed SouthCarolina
Jamieson - Latitude Margaritaville Hilton Head
Sheri and her staff were very professional and courteous. Questions or concerns were always answered in a timely manner. I would definitely recommend Sheri and her staff to anyone looking to finance a property.
Conventional 30 Year Fixed SouthCarolina
Good until the end which cost me a lot of money
Things were fine until about 6 days before my close. No one realized that I had not closed on my current home until 6 days before the close on my new house. Due to that "new" information to them, my loan for 3.375 based on my income alone would not get approved. They added my wife (who does not have a good of a credit rating as me). The rate went to 4.875. I had to pay a point to reduce it to 4.175 and had to pay $12K at closing to pay off the interest free loan on my wife's car as they stated I could not support two houses for ONE month (as my current house closing is May 8) even though I have tons of money in savings. I wasted a lot of money and was very stressed due to this error on their part that no one told me my original loan was based on me closing both houses at the same time until almost the very last minute. Will never recommend this company to anyone.
Conventional 30 Year Fixed SouthCarolina
Easy to work with!
Sheri was professional and accessible. We handled everything from Out of state and the process was quick and smooth.
Conventional 30 Year Fixed SouthCarolina
Streamline refi no cash out
Refi for lower rates
FHA SouthCarolina
no explanation what this is
The worst treatment I have ever experienced applying for a loan.
Everett's Tip: go elsewhere
Lender Response
FBC strives for 100% customer satisfaction. Our compliance team has reviewed your comments and addressed them with your loan team. We will be using this as a training opportunity. Please contact Jennifer Green at 407-284-4893 to discuss further. Thank you.Conventional 30 Year Fixed SouthCarolina
Incredible experience!
The team FBC made this process of buying our first home so painless and stress free! We are so happy with them and could not have hoped for a better experience.
VA SouthCarolina
Amazing
Sheri was amazing with our refinance!
VA 30 Year Fixed SouthCarolina
Great Experience
Worked with Sheri from the beginning to the end and she was very professional and helpful.
William's Tip: Prepare for what paperwork is needed & keep a separate e-folder of what you sent & when you sent it.
FHA 30 Year Fixed SouthCarolina
