Scott Carter

92% of customers would recommend Scott Carter

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Customer Reviews

4.8 of 5
37 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 97%

Reviews for Scott Carter

16 days ago at 10:05 AM
Recommend's Scott

Excellent

Scott Carter and his team are truly amazing!! Great customer service and they go above and beyond to make sure all of their customers are well taken care of, i will recommend him to EVERYONE!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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21 days ago at 2:35 PM

Easy Process

Scott and his team will make the home buying process seem easy, true professionals.

FHA Florida

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August 26, 2017 at 9:13 AM
Recommend's Scott

Excellent service

Scott's team is very professional, knowledgeable and a pleasure to work with. Their response time is quick and friendly. My loan processor was great and really knows her job! She is an asset to the company. I would definitely recommend them.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 01, 2017 at 10:15 PM
Recommend's Scott

Buyer

I found Scott and his team to be knowledgable, efficent, and very accomadating. Thumbs up to the team. They made the process manageable.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 11, 2017 at 8:47 AM
Recommend's Scott

Best of the best

I have bought several homes over the years and have never had such a smooth mortgage application and loan process. Highly recommend!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 08, 2017 at 10:12 AM
Recommend's Scott

First Time Homebuyer

As a first time homebuyer, the whole purchasing a home process was a bit intimidating and overwhelming, but Scott Carter, Scott Conely & Lisa Kenneally and the rest of team were so helpful. They walked me through everything and the loan process was super smooth. The team followed up with me when items were missing, they were always available to answer questions and were VERY RESPONSIVE to emails and/or phone calls. I felt like a priority and was always confident I was in good hands. If you are ever in the market for a home this the place to go!!! I would recommend Scott Carter and his Team to anyone.

FHA Florida
Responds quickly
Loan met my needs

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April 06, 2017 at 2:21 PM
Recommend's Scott

Recommendation

I am very pleased with FBC. Scott Carter did a great job of processing my loan application for my new home. I would recommend FBC to anyone who is interested in buying a new home.

Chester's Tip: Ask for Scott Carter to take care of you.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 31, 2016 at 5:42 PM
Recommend's Scott

Great Experience

Scott was wonderful!!! I highly recommend him to anyone. Scott made our process very easy and simple.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 04, 2016 at 4:33 PM
Recommend's Scott

FHA Streamlined Refi

Scott Carter and his team of Morgan Lauck and Lisa Kenneally were terrific. Scott has many years of mortgage experience and has created an excellent team to back him up. Very professional and efficient.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 06, 2016 at 11:42 PM
Recommend's Scott

Awesome Service

They were knowledgeable, supportive, treated us with respect, they guided us through the process. Thank you for helping us with our dream of becoming home owners.

Marie's Tip: follow instructions or advice provided by Loan officers.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 10, 2016 at 4:25 PM
Recommend's Scott

ABOVE AND BEYOND

The service we received was the best we have ever had (10 past mortgages). Starting with initial conversation with Scott Carter and follow ups by Scott Conley and Lisa Kenneally. From start to finish it was the smoothest journey for getting a mortgage. Special thanks to Lisa for all her help and knowledge in getting our mortgage!!!!!!!!!

Ralph's Tip: DON'T HESTIATE

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 23, 2016 at 3:01 AM
Recommend's Scott

Complicated Situation, Simplified to a outstanding outcome

As expats with no US credit history for +25 years FBC was able to find a bank that specialized in international mortgages and managed the rather different process concisely with a positive result. Always available to answer our questions and provide clarification of the process, FBC truly offers a personalized, vested service. In addition to the highly professional attitudes the FBC team are genuinely nice people. We would highly recommend FBC to anyone in the market for a mortgage in their service areas.

Eric's Tip: Make sure you have your paperwork in order. FBC will walk you through everything you need to provide and do not mind you asking questions. The faster you are able to provide the specific documentation the more efficiently FBC can act on the requirements of the bank.

Other 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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February 03, 2016 at 7:31 PM

Monfried review

Processor made certain "assumptions" that were incorrect; I was told nine days before scheduled closing that closing might therefore be delayed. Day OF closing was told mortgage was in "final review" an hour before scheduled closing. When I asked why this "final review" has not occurred day before, was told "we have 30,000 loans here and it's the end of the month." Intolerably poor service, customer concern, and attitude.

David's Tip: Avoid.

Lender Response
We apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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January 05, 2016 at 3:02 PM

Easy process, fairly quick

We were referred to FBC mortgage by our agent, and the entire process was pretty simple and easy, even though our situation was complicated. The only hiccup was with the closing date being moved three days later, but it was mainly due to our cosigners being three hours away and needing to do a mail away signing. Other than that, everything was fine.

Paulo's Tip: Make sure to double check before closing date is set that everything is in order.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 22, 2015 at 7:25 AM
Recommend's Scott

Best service I've ever experianced - as close to perfect as you'll see

We used FBC mortgage to finance our new home built by Adam Homes in Palmetto Florida. The mortgage company was very organized and everything worked out extremely well. Their online application and electronic documentation allowed me to quickly submit all the necessary documents without driving anywhere or finding a fax machine. We were able to complete the entire lending process without a single trip to their office so even now I've never met the team. When I did require help, they were always available on the phone, promptly returned my calls. The weekly status updates also gave me a piece of mind that things were moving along. I can't say enough good things about the great experience we had. Financing our home was one of the easiest financial transactions we've ever completed due to the FBC mortgage staff. They were also helpful in referring me to an insurance carrier that offered the same level of service. I was able to compare several carriers and easily ensure insurance requirements for the loan.

Pawel's Tip: Their online application is one of the best ways to submit initial financial documents as its secure and fast. Throughout the loan process, it is best to use email to submit paperwork as well. Print out their documents, sign them, scan them back so you can email them without ever going to their office.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 07, 2015 at 5:46 PM
Recommend's Scott

Excellent

Scott Carter is amazing as well as his team! For being a manager of a local title company for over 15 years, I was extremely happy with my choice to use and close with Scott and his team!

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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October 07, 2015 at 5:39 PM
Recommend's Scott

TeddiJoe In Oak Park

Scott Carter and his team were very accommodating in a pleasant & professional manner to expedite our loan in really a record time which we appreciated extremely.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 07, 2015 at 11:22 AM
Recommend's Scott

Mortgage

Scott and his staff did a fantastic job! They helped my wife and I during every step of the new process. Everything on their end was done in a timely fashion and I would encourage anyone looking for help getting a mortgage to check them out!

VA Florida
Closed on time
Responds quickly
Loan met my needs

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September 30, 2015 at 10:57 AM
Recommend's Scott

Excellent Service

From the time that I called FBC and spoke with Scott who came as a referral we were very pleased with his knowledge and patience with taking the time to explain the process and options of purchasing a home as first time home buyers. We learned a lot and everyone within his company were extremely patient with our many questions. I would be happy to refer anyone to them in the future! Thank you to all of FBC Mortgage and most of all to Scott!

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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August 07, 2015 at 10:47 AM
Recommend's Scott

Warye

All people involved in getting the process completed were great!!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 23, 2015 at 8:57 PM
Recommend's Scott

Extremely User Friendly!

Scott Carter and his team of Scott Conley and Cammy Knowles did a phenomenal job of taking care of us throughout the entire process, from the loan application through closing! Scott went out of his way to ensure he matched multiple competing interests rates I forwarded, until I found the lowest one available, and then locked it in for us. When closing was delayed by the builder for an additional two weeks, Scott ensured we were able to extend our rate lock with the lowest additional fees possible. In fact, the only issue we had with the entire evolution was the lenth of time it took to get our VA Appraisal done (18 days). However, that is something Scott and his team had no control over Bottom line, he and his team did a wonderful job, and we're completely happy with the end result!

Timothy's Tip: The housing market has changed a lot over the past decade since we bought our last home. As such, be prepared to provide a ridiculous amount of paperwork and documentation in order to qualify for and then process your loan, even if you have excellent credit and a good paying job!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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June 23, 2015 at 8:29 AM
Recommend's Scott

Scott Carter

I have had two mortgages processed in the last year. The first was with the bank that had my original mortgage. I was led to believe that it would be a seamless transaction but it took 90 days for me to get the loan closed causing me to loose my lock-in rate. It also cost me additional closing cost. Scott Carter, Scott Conley, and Cammy Nobles got my closing done in less than 45 days. It was seamless. I will always go back to the team of Scott, Scott, and Cammy. Thank you guys!

John's Tip: When you get your paperwork from FBC get all your information together at once. This will facilitate the process quickly.

Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 18, 2015 at 11:08 AM
Recommend's Scott

Awesome Experience

Scott and his team were great, even though this was a unique circumstance and other lender did not follow through, FBC proved that it can be done. Thanks!!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 27, 2015 at 12:01 PM
Recommend's Scott

Excellent

The whole FBC team in the Brandon, FL location was extremely helpful and very knowledgeable through out our process. I would strongly recommend their office to anyone I know trying to purchase a home. The answered all of my questions and never once complained that I had called a number of times in a day just to ask a question that I had thought of.. Even if I felt they were silly questions they would explain them to me and make me feel 100% more relaxed about the process. They made our dream of owning our home possible. THANK YOU

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 06, 2015 at 9:20 AM
Recommend's Scott

Purchase of Property in Fishhawk Ranch

Scott was extremely prompt and attentive to our needs for this jumbo, with competitive rates.

Gregory's Tip: Get your documentation in early and check back often pre-closing for any "loose ends"

Jumbo 5/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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December 22, 2014 at 8:11 AM

Great communication!

Scott Carter and his team were helpful, dependable and patient!! The whole process was extremely streamlined and easy! I couldn't have done it without the dedication and commitment of Scott and his team!

USDA Florida

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July 28, 2014 at 11:00 PM
Recommend's Scott

Bautista urena , yovauris urena

It was a pleasure working with scott , it was a smooth process with him , he took care of every of our needs and stayed in contact with us.

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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