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Reviews for Molly Coberly
professional and efficient
Updates and communication through emails and their secure website were great. Mortgage process was flawless.
Conventional 30 Year Fixed Florida
Brinks Evaluation
Non communicative; hard to reach; all closing documents inaccurate; worst experience we’ve had from stt to set to finish in 35 years of buying homes
Adrian's Tip: Find another lender that is responsive to email and phone messages and has attention to detail - this one does not.
Conventional 30 Year Fixed Florida
Easy transaction
Process was easy. Everything was handle on the computer or over the phone.
Timothy's Tip: Be familiar with how to scan paperwork and send attachments via email.
Conventional 30 Year Fixed Florida
Smooth process
Molly and Dillon were on point for answering questions.
Crosby's Tip: Double check paperwork
FHA 30 Year Fixed Florida
Best Loan Officer Ever!
Molly was exceptional in helping us closing on our home. She was very helpful in answering every question we had and was very patient in helping us understand everything. We are so thankful that we had her on our side throughout this stressful process.
Conventional 30 Year Fixed Florida
VA loan review
Excellent customer service
VA 30 Year Fixed Florida
Blessed
Thanks for all your effort and time you did to get our first home, we will always be thankful for all your hard work to help us getting our home
FHA 30 Year Fixed Florida
Amazing experience!
FBC Mortgage has been great to me and very helpful throughout the process.
Angela's Tip: Great company to do business with
FHA 30 Year Fixed Florida
Zero issues
From start to finish, FBC was easy to work with, fantastic in their service, and seamless in the overall process. Thanks to Molly, Tina, Meaghan and the rest of the crew!
Christopher's Tip: Get them what they ask for, as quick as you can, and they will perform like you are the only client they have. True service!
VA 30 Year Fixed Florida
Exceptional experience
Our experience was Exceptional! Molly was awesome! Very helpful always and answered our emails at a timely manner!
William's Tip: I would highly recommend your company
VA 30 Year Fixed Florida
N/A
I appreciated the hard work of the loan officer + processor to ensure a smooth transition from a conventional loan to an FHA loan at a competitive interest rate. However, at the time of closing, I was informed I had to pay an extra $500 due to a penalty fee based on an error made by the company regarding our interest rate (the penalty fee was $790 but the builder agreed to pay $290). Due to the delay in my closing process, I had to pay an extra month of rent + storage in order to have adequate moving time. Additionally, they declined $5000 in my savings account as part of my assets when assessing my ability to pay closing costs, although I clearly explained where the money had come from, adding undue stress to my experience.
FHA 30 Year Fixed Florida
Great Loan Process
The process to get the loan approcess was smooth there was great communication from the loan officer and others to get the process done quickly and efficiently.
Conventional 30 Year Fixed Florida
Molly is Great
Molly helped us the whole way, she made the whole process really easy.
FHA 30 Year Fixed Florida
Molly. Coberly
Molly and her team did a great job of answering questions and helping me along in this home purchase
FHA 30 Year Fixed Florida
FBC Best Rate Best Incentives Best Service
Molly and FBC convinced me to switch from a lender I had already prequalified with and been preapproved by. The incentives that FBC offered put thousands of dollars back in my pocket at closing that would have gone to the other lender. Molly was responsive,informative, patient and knowledgeable. I would highly recommend FBC to any prospective home buyer. Thanks so much for your help Molly and thanks FBC!
VA 30 Year Fixed Florida
915 Bear lake dr
The rate was not the most competitive but the staff was great.
Conventional 30 Year Fixed Florida
loan officer
Molly Coberly is professional and an expert in what she does her knowledge of mortgage was very comforting to us as borrowers we’re very pleased with working with her in this proscess along with her stafff splendid job all stars in our book
Conventional 30 Year Fixed Florida
Great experience
We were very happy with our experience with Maronda, Molly, and the rest of the staff. She made the process easy and told us exactly what we needed to close on time. The only thing I wish was better was the communication in the beginning but towards the end it got better. We have had some issues in the home but a supervisor is looking into it, we put in a request and I got a fast response. As long as we get a quick response if anything else happens (hopefully nothing else does) we will be happy. Thank you we are happy to be home owners!
Diego's Tip: Submit all paperwork on time, that’s how we were able to close quick.
FHA 30 Year Fixed Florida
First Time Homeowner Jitters
I dragged my feet a very long time about making this purchase commitment. My Dad recently transitioned to the final stage of Alzheimer's and Dementia and desire to be closer to my family overcame all my procrastination. On October 11 I filled out the loan application for a brand new Maronda Home and on November 30 I had the keys to my 1st and brand new house! Timing was critical to make this process and endeavor successful and Molly Colby and Carolina Ortega exceeded my or anyone's expectations. They helped me do this in less than 60 days!!!!!! It helped that I was prompt to answer requests for documentation but this blessing is attributed to my blind faith in God, Maronda Homes and FBC Mortgage. My Dad and Mom and my entire family are truly greatful - THANK YOU
Iliana's Tip: Be transparent with your financial background, prompt to respond to documentation and ask questions
FHA 30 Year Fixed Florida
Knight Lake Estates Lot 12
Molly and everyone at FBC was very good about returning my calls to keep us updated on our loan. There were some small hiccups that are expected with us being first time homebuyers, but they were quickly resolved and we all stayed on the ball to get home closed on time.
DANIEL's Tip: For clients that don't ask questions make sure they understand why they need to send the documents you're asking for. Some first time home buyers like us might not ask all of the right questions and may send over documents that might not fully disclose everything they need to. Be more proactive about making sure clients know what they need to do and why you need them to do it to reduce repeated attempts of accomplishing the same tasks.
Conventional 30 Year Fixed Florida
Goris' Lender Review
The process was smooth. Loan officer was always available and willing to provide information and clarification when needed.
Maria's Tip: Submit all required documentations timely.
Conventional 30 Year Fixed Florida
Opinion
Molly was great! But in my opinion the other employees should pay more attention to the information sent to them and don’t wait until the last minute to review it. We had a closing scheduled for two then we received an email rescheduling the time to 3:00 and the same person who sent us the previous email called during our second walk through which was at 12:30 to let un know that the closing was going to be at 1:30. She didn’t even remember the email she sent us.
Raul's Tip: Some workers should be more professional and followed up with the customers.
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We regret any miscommunication and will use this experience as a training opportunity for our Company.FHA 30 Year Fixed Florida
Kevin newgent
Great customer service. Everything went smooth And they took the time to explain everything.
Kevin's Tip: N/a
FHA 30 Year Fixed Florida
A+ Customer Experience
Molly and her fellow associates were nothing less than amazing. They made the process smooth considering I am a first time home buyer. Any questions and concerns I had were answer speedy time manner. I would definitely recommend her services to ours.
Gail's Tip: Consider building a good credit score to lower your rates.
FHA 30 Year Fixed Florida
Brightest light in a difficult process
Always had a lot of help and quick responses from Molly and her team. So many issues outside our control, anything I needed on Molly's side was done immediately. Friendly, down to earth, and a professional group
Justin's Tip: Always submit paper work required/requested right away so you can get those corrections out asap.
Conventional 30 Year Fixed Florida
Loan
Molly was never available and almost impossible to contact. She would leave emails late in the evening . Then couldn't get a hold of till next day.
Larry's Tip: Try to get info early
FHA 30 Year Fixed Florida
Molly was great!
Having been a homeowner in the past, I have had the opportunity to deal with lenders. My experience with Molly was great and she keep me in the loop during the whole process. She was responsive to my questions and provided me with helpful insight when things were presented that I was unsure. I would highly recommend her to anyone looking for a mortgage. When the time comes again for a mortgage, I will call on Molly to get the deal done!
FHA 30 Year Fixed Florida
