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Reviews for Molly Coberly
O’Brien Mortgage
Molly was very responsive to both e-mails and phone calls. Very helpful, patient and friendly!
Conventional 5/1 Adjustable Rate Mortgage (ARM) Florida
Molly was amazing and made our dream home possible!
Mommy was excellent from the beginning - we communicated often, she was very experienced and highly professional. She walked us through every step and was helping us until the last minute of our closing. Best experience with mortgage company yet.
LINA's Tip: Have your paper work ready and available to upload to the portal as everything is done on a customer portal for easy upload.
Conventional 30 Year Fixed Florida
Need better communication during the process
From Contract to Closing was just under 17 months, and I was dealing with first FBC, then RMC during the entire process. I have no idea how busy my loan officer was, but I feel I could have gotten a earlier lock on my rate if communication was better. As far back as Jan 2021, I asked how early one could lock on a loan....never heard back. In Jan of 2022, I started inquiring with my Sales agent as well as my loan officer about rate locks. I was told they were "going to do a webinar soon" and I would have all my questions answered. Weeks, then months went by and I finally demanded info. (I have a number of unanswered emails regarding rate locks that I sent.) By then, rates had started to climb. I was also hearing rumors of shennanegans that RMC was playing with customers to mess with their loans, either to delay them and then going over the lock date, or to get the customer to cancel their contract. I was terrified on losing the house, so I kept my head down and just prayed for closing. Tina was a big help and returned my emails and calls, Dylan was great also, then they took him off my loan. Sorry, Molly dropped the ball and RMC will never get my recommendation or business. From what I read and stories I hear, they are borderline predatory lenders. Below is a question if I would recommend my loan processor. I am not sure who that is. If it was Tina, I would give her a great rating.
Lynne's Tip: The $4000 in Closing costs covered by RMC aren't worth the headaches, heartaches and anxiety dealing with them.
Conventional 30 Year Fixed Florida
Great Experience
Molly was fantastic. She made sure I got the best interest rate. She also email with information and kept me in th loop of everthing that was going on.
Sharon's Tip: If you are buying a home in another state, make sure your bank is in that state or you have a way to wire money for the closing.
Conventional 30 Year Fixed Florida
professional and efficient
Updates and communication through emails and their secure website were great. Mortgage process was flawless.
Conventional 30 Year Fixed Florida
Brinks Evaluation
Non communicative; hard to reach; all closing documents inaccurate; worst experience we’ve had from stt to set to finish in 35 years of buying homes
Adrian's Tip: Find another lender that is responsive to email and phone messages and has attention to detail - this one does not.
Conventional 30 Year Fixed Florida
Easy transaction
Process was easy. Everything was handle on the computer or over the phone.
Timothy's Tip: Be familiar with how to scan paperwork and send attachments via email.
Conventional 30 Year Fixed Florida
Smooth process
Molly and Dillon were on point for answering questions.
Crosby's Tip: Double check paperwork
FHA 30 Year Fixed Florida
Best Loan Officer Ever!
Molly was exceptional in helping us closing on our home. She was very helpful in answering every question we had and was very patient in helping us understand everything. We are so thankful that we had her on our side throughout this stressful process.
Conventional 30 Year Fixed Florida
VA loan review
Excellent customer service
VA 30 Year Fixed Florida
Blessed
Thanks for all your effort and time you did to get our first home, we will always be thankful for all your hard work to help us getting our home
FHA 30 Year Fixed Florida
Amazing experience!
FBC Mortgage has been great to me and very helpful throughout the process.
Angela's Tip: Great company to do business with
FHA 30 Year Fixed Florida
Zero issues
From start to finish, FBC was easy to work with, fantastic in their service, and seamless in the overall process. Thanks to Molly, Tina, Meaghan and the rest of the crew!
Christopher's Tip: Get them what they ask for, as quick as you can, and they will perform like you are the only client they have. True service!
VA 30 Year Fixed Florida
Exceptional experience
Our experience was Exceptional! Molly was awesome! Very helpful always and answered our emails at a timely manner!
William's Tip: I would highly recommend your company
VA 30 Year Fixed Florida
N/A
I appreciated the hard work of the loan officer + processor to ensure a smooth transition from a conventional loan to an FHA loan at a competitive interest rate. However, at the time of closing, I was informed I had to pay an extra $500 due to a penalty fee based on an error made by the company regarding our interest rate (the penalty fee was $790 but the builder agreed to pay $290). Due to the delay in my closing process, I had to pay an extra month of rent + storage in order to have adequate moving time. Additionally, they declined $5000 in my savings account as part of my assets when assessing my ability to pay closing costs, although I clearly explained where the money had come from, adding undue stress to my experience.
FHA 30 Year Fixed Florida
Great Loan Process
The process to get the loan approcess was smooth there was great communication from the loan officer and others to get the process done quickly and efficiently.
Conventional 30 Year Fixed Florida
