Kristen England

92% of customers would recommend Kristen England

Are you a customer of Kristen England?

Customer Reviews

4.8 of 5
25 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Kristen England

4 days ago at 10:49 AM
Recommend's Kristen

Great costumer service

Kristen thank you for your time and thank you for your help to get the best mortgage rate and also your good communication.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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10 days ago at 2:31 PM
Recommend's Kristen

Great customer service

The entire process and closing was painless and amazing. Everybody was professional and very caring in making sure ours needs were met.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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19 days ago at 5:23 AM
Recommend's Kristen

Great, Easy, No stress

Very easy, Great communication, We are very happy

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 17, 2019 at 3:24 PM
Recommend's Kristen

Refinace of Loan

high praise for her professionalism and updates.

VA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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July 17, 2019 at 9:53 AM
Recommend's Kristen

Home Loan Refinance

She was informative, always available, and very responsive.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 08, 2019 at 11:41 AM

Quick and easy

This time around I was only refinancing so all of my information was already on file with FBC. Kristen was pretty responsive with my requests.

FHA 30 Year Fixed Florida

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June 26, 2019 at 3:13 PM
Recommend's Kristen

Excellent!!

Thank you for everything!!!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 15, 2019 at 11:27 AM

Amazing Lender

Kristen was amazing! answered all my questions in a timely manner and the communication was really good.

FHA Florida

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April 20, 2019 at 9:12 AM
Recommend's Kristen

Amazing Lender

This is the second time I have had FBC provide a home/refinance loan for me. Both times the process was easy thanks to the amazing people at FBC.

Claudia's Tip: The loan officers are easy to contact and willing to answer any questions you have.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 17, 2019 at 1:44 PM
Recommend's Kristen

Good service

Thank you Kristen for the opportunity to refinance and for keeping us on track with each step.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 10, 2019 at 1:02 PM
Recommend's Kristen

My review

Kristen was very knowledgeable and patient with me during the underwriter process. Everything went very smoothly.

Siobhan's Tip: None

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 10, 2019 at 11:36 AM
Recommend's Kristen

Refi

Fbc, who had our original loan, reached out to us to see if we would be interested in refinancing our home. The process was easy, Kristen answered all of my questions promptly and closed fast.

Chester's Tip: Make sure you have all your documents saved digitally so you can send them off quickly as to not hold up the process.

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 20, 2019 at 12:08 PM
Recommend's Kristen

Home Refi

Kristen was great and the process was very smooth

FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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March 20, 2019 at 10:32 AM
Recommend's Kristen

KRISTEN IS AWESOME!

FBC morgage is amazing they have always worked with us no matter what , just refinance on my house and Kristen was there every step of the way to help me through everything thank you for all you do ..

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 13, 2019 at 4:53 PM
Recommend's Kristen

Refinanced With Ease

Kristen made the whole process easy, and not scary at all. We are very pleased with the outcome of our refinance, and will definitely enjoy the new lower rate. She made all of the confusing numbers make sense, and talked us through everything. It was very quick responses to emails, and any phone calls we had to make.

Jonathan's Tip: Trust, trust that you are in their best interest throughout the whole process

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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March 28, 2018 at 9:23 PM
Recommend's Kristen

Happy homeowner.

From day one until the end of the process that was the closing, Kristen was very professional at the all the times. I definitely recommend Kristen as your loan officer.

Conventional 15 Year Fixed Florida
Responds quickly
Loan met my needs

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January 17, 2018 at 8:09 PM
Recommend's Kristen

Quick and Easy

FBC contacted us to lower our mortgage payment and rate. We agreed and went through a very quick and easy process to refinance. Closing agent even came to our house on a Saturday morning for us to sign.

Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 20, 2017 at 12:34 PM
Recommend's Kristen

Mr. Anthony Bigda

Kristen was very professional and answered many of my questions when I didn’t understand the information

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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April 27, 2016 at 4:02 PM
Recommend's Kristen

Amazing Experience!

From start to finish my loan process was amazing! I must say that Kristen England (my loan officer) played a huge part in making that happen. I am relocating to Jacksonville, FL from Tenn. (due to my husband’s job) so when I started this process I was nervous. From the first day Kristen reached out to me, she gathered what needs I had and she "went to work" for me! She has made each step in the process seamless! She took the time to educate me, lay out my options and worked hard to get me the best (I mean lowest) rate possible. Kristen is very professional, friendly and compassionate. And to my surprise.....Kristen took the extra effort to come to the closing! That was awesome! Additionally I must also mention how amazing Traci Patrick (my loan processor) who worked hard for me during the underwriting process. She took it to the next level! Overall this was the best experience I have ever had in buying a home. The "Powerhouse" FNB bank team of Kristen England and Traci Patrick made me feel like I am more than just a number on a loan application. They made me feel like I was one of their friends. A++++++

Regina's Tip: Organize important information so you can help your loan officer and team work for you. Ask questions if you don't understand something. A sign of a good company or the people that work there is the willingness to help you grow.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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