Reviews for Irma Veronica Freconna
Ms. Veronica is an amazing person. She provided me high quality service from the initial application to final closing. Everything went smoothly, She and her team were great to work with. I really appreciate how she turned around my application so quickly and that she made it so easy for me. Alos I appreciate her answering numerous questions at any time. I especially want to say how happy I was with FBC and with Veronica and of course with Matt. They all provided a high level of professionalism, honesty and concern. It was a pleasure to work with them. I will recommend them to all I know, and If in the future I need another loan, I would not hesitate to work them again so they will be my first call. Thank you once again!!!!
Other 30 Year Fixed Florida
Excellent service all the way!
Since the beginning of the loan process up to the end, the professionalism and excellent service provided by Mrs. Freconna were felt. We feel blessed to have her and the rest of the team who assisted us in this process.
FHA 15 Year Fixed Florida
Bureaucratic, tiring and some things very expensive!
The process was very unpleasent. Many informations requested repeatedly, delay in response, requested documents partially, etc. Many times I wanted to give up and pay the property with my money, but because of the insistence of my realtor... I continued. On the closing had more problems, we wait more than 3 hours in office! All persons involved in this process were very angry with FBC process. And more... All costs of this process were very expensive and I had one charge completaly unacceptable! I had to pay $ 600 for a translator! but my wife and I speak English ! Since the beginning of the process all our negotiation was in English. But anyway... In the end we reached the goal and the process worked. I confess that I will think 10x before quoting a new credit operation with the FBC.
Lender ResponseWe apologize for your experience with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will be contacting you to discuss your specific situation and make every attempt to resolve your experience with FBC Mortgage, LLC.
FHA 5/1 Adjustable Rate Mortgage (ARM) Florida
I worked with Veronica Freconna out of the Orlando office and she was great to work with. She was very patient, as I wasn't sure when I wanted to lock in my rate. Veronica was great at breakdown each cost by line item, so I knew exactly what every charge meant. When we finally locked in the rates, she was very responsive to all my email and phone calls. I would highly recommend Veronica Freconna and FBC Mortgage.
Conventional 30 Year Fixed Illinois
Great rate and excellent customer service
Veronica provided superb customer service throughout the process of my refi. She kept me informed via email and phone, as necessary. From first contact to closing of my loan was less than 6 weeks. I was honestly somewhat apprehensive using an out-of-state online company and not a brick and mortar hometown bank, HOWEVER, this was the most professional and stress free closing I have ever had! It was truly a pleasurable experience. Thank you again to Veronica and Tanya, you earned my sincere gratitude!
Conventional 15 Year Fixed Georgia
Great Service. Veronica make me to select Home Loan Today as my lender. I shop around for lenders but Veronica is the first person calling me. She quickly responded all my questions. That is why I chose HLToday. She made the process running smoothly and on time for closing day. I really enjoyed working with her and the way she was working as well. I highly recomend her to my friends and relatives if they need Home loan mortgage or refinance. Thanks to all of you and specially Tanya as well. Sang Tran
Conventional 3/1 Adjustable Rate Mortgage (ARM) Florida
I want to take this time to thank Veronica and home loans today. The entire experience was easy and quick. Veronica was very helpful from beginning to end. She was always there to answer any questions and was quick to reply. I would recommend home loans today to anyone. Thank you for everything.
ALINA's Tip: The more organized you are, the easier the process