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Reviews for Daniel Sullivan
Review
Everything was done in a timely manner a couple of times the office went above and beyond to accommodate me as I was pushed for time.
Andrew's Tip: If you do not get a response from an email call the client.
Conventional 15 Year Fixed Colorado
Exceptional Service
From the loan application process to the closing, Dan Sullivan and Kara Wasserburger gave exceptional service. Every time I had a question (and I had many along the way), they were both very quick to respond and were always helpful. Dan was especially helpful at the time we locked the interest rate, and was even able to get us a lower rate after we locked when I saw that the rates had dropped. We were so appreciative of his work on our behalf. I also loved the ability to upload documents into the portal. It's much easier than it used to be, when we had to send documents by mail. We have purchased several houses over the years, but this was by far the smoothest and most pleasant experience we have had with a home mortgage lender. I would have no reservations about recommending Home Loans Today and Dan and Kara to others.
Conventional 20 Year Fixed Colorado
Happy Customers
Dan walked us through the entire loan, made paperwork as easy as possible, was extremely helpful during the process. We had a few difficult moments and he made them easier while making the loan happen in the end. Thank you Dan and Home Loans
Conventional California
Great Job by Dan and his team!
Dan and his team were very transparent the whole time with the process. HI team was readily available to answer questions by email and phone at all times and closing completed on schedule. I do have to say that my appraisal came back slightly lower than expected which due to this caused the company to only be able to give me a rate 1/8 of a point higher than I wanted but still was less than my current rate and what my lender was trying to offer. All and all I would definitely use him and his team again.
Conventional 30 Year Fixed Colorado
All smiles in the beginning BUT sad faces in the end
Long story short, Dan was very helpful and informative in the beginning. I asked Dan many a times throughout the process if we were on target to close escrow on time and he reassured me we were. Fast forward to the day before closing and Dan discloses that there's an issue with our home appraisal from two weeks ago that was still not resolved; this was something that was completely out of our, my husband and I's hands. If it were not for the seller of the home, we may still be in escrow. Needless to say we closed escrow late BUT the worst part of it all was that we had to pay a rescheduling fee for our moving services we had scheduled because we did not close escrow on time. Worst first time home buyers experience for my husband and I!!
Lindsey's Tip: Look, look, look around!!!
FHA 30 Year Fixed California
Excellent and Pro Active Customer Service
Kudos to Dan and his professionalism in providing me a great rate and excellent customer service to find the most economical and practical deal. as a busy professional, his dedication and professionalism was tremendous and exceptional.
Tarek's Tip: Truly great service and options. The team will also strive to match or beat competitive offers.
Conventional 15 Year Fixed California
Outstanding Service throughout
Dan & Kara were great to work with, I initially started the process with Dan who assisted with getting me qualified for the loan, then worked with Kara after submitting all initial paperwork. Both of them were involved the whole way, and with my difficult employment history it was a nice feeling knowing these two were working for me directly with their internal underwriting dept.
Eloy's Tip: Ask for Dan & Kara
Conventional 30 Year Fixed California
Dan is great, not so Troy!
Dan Sullivan did a great job as our loan processor. Troy really fell down on the job and made closing very difficult. He did not call when he was supposed to and called very late to change the time of the closing to one we could not do. Bless Dan for many calls to get it straightened out and get us closed when we were about to walk away from a very good loan. As it turned out, Troy sent a substitute and that was Dan's doing too. Troy called Maia Whitaker at the last minute and she did a nice job of getting the loan closed, although it was late because Troy didn't arrange the right paperwork for her.
Nancy's Tip: Work with Dan and Maia. Avoid Troy like the plague.
Conventional 30 Year Fixed Colorado
Sensational refinance experience
Kara & Dan were sensational to work with, walked us through a very tiresome process made even more difficult by an incompetent appraiser whom completed a flawed and tainted appraisal initially, but Dan & Kara stepped up and paid for a 2nd appraisal for us which we were able to use for closing of our refinance. The process was a long one but was not due to any of their control, and what they had control over was flawless. Kara & Dan are both very well spoken and eloquent in their emails, my preferred form of contact as I often find myself in the field and unable to take phone calls. I want to give one last grand THANKS to both Kara & Dan for all of their assistance in this process and there is no one else i will turn to for any future mortgage needs i may acquire or require.
Conventional 30 Year Fixed Colorado
overall satisfied
Though it took some time to go over the process and the docs, the loan closed successfully close to the time was told (a week later). There was an external investor involved and that caused more delays and the closing day was a little crazy. However overall satisfied with the lender,got a good comparative rate.
Jumbo 7/1 Adjustable Rate Mortgage (ARM) California
Good rate, decent experience. Room for improvement.
The overall process was okay. We got a good rate, but were promised a better one via an exception. In the end, there was no exception so that better rate that we were hoping for didn't happen. I also caught a number of accounting mistakes on closing that were eventually refunded.
Chris Long's Tip: Pay close attention to the numbers in your paperwork.
Conventional 30 Year Fixed California
FBC Home Loans
Everyone was great, this refi streamline was quick and easy. I really appreciate Home Loans you all really take care of your customers. Thank you for everything. Dan Michelle and the Tirle person I think his name was Victor not sure. But all went well lowered my interest rate and my house payment. Thank you. Next time I want to consolidate my HELOC .
Other 30 Year Fixed Colorado
Home Loan Review
Had many issues with the loan process. Information was sometimes requested very last minute even though I gave them everything they asked for initially. They took out money for my property taxes at closing. I then found out that my previous lender already paid that so I had to request and wait to get my funds back. If I never checked with my previous lendor, who knows what would have happened to my money. They charged me a $20 wire fee, but never disclosed that prior to the loan. They also wired the money to the wrong bank account. This caused additional delays in getting our cash out amount back. This was the most disorganized refi I have ever had.
Conventional 15 Year Fixed Colorado
Great Support
Great support and the process was easy. Would have provided 5 stars but a couple of times it seemed that I had to respond quickly and felt rushed at times. However, overall the experience was well worth it.
Conventional 30 Year Fixed California
Efficient/Timely/On Budget
Very pleased with the process. First time sourcing/using and online refinance and the process was very smooth. Was kept well informed and if I every had a question the response was very timely and complete. Closing title agent even met us at our home to gather the final closing signatures. Great experience and highly recommend.
Conventional 15 Year Fixed Colorado
Great rate. Great service.
I would not hesitate to recommend Dan Sullivan and HLT to my friends and family (and I have). They rate was competitive and the communication, excellent. Dan was responsive 24/7. I don't think he ever sleeps. I refinanced with HLT last September. They contacted me six months later, but interest rate wasn't low enough, in my opinion, at the time, to justify refinancing. But Dan took the initiative to follow up with me two months later when the rates dropped again, and this time the rate was right so I refinanced. I'll think about HLT every time I make my lower mortgage payment.