Jet HomeLoans, LP

86% of customers would recommend Jet HomeLoans, LP

Are you a customer of Jet HomeLoans, LP?

Customer Reviews

4.6 of 5
753 Reviews
Responsiveness 91%
Product met needs 96%
Competitive rate 90%
Real Estate Pro Reviews 14
6 hours ago at 8:00 PM
Recommend's Jordan

Feedback on home loan

It was a nice experience to work with Jordan Wilhelmy and his team.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
14 hours ago at 12:27 PM

So grateful for Tyler's work

As I told Tyler, I know his work and knowledge truly made a difference during this process. Tyler was always diligent and timely available to answer questions and offer guidance, always on top of things and willing to help. I am happy I got connected with him for this new construction loan process.

Loan Officer
FHA Florida
Branch: Jacksonville, FL
Share  
1 day ago at 5:34 PM
Recommend's Tyler

Good Job

Tyler was very professional and did a good job. 10/10 would highly recommend

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
3 days ago at 5:59 PM
Recommend's Tyler

Far exceeded my expectations

Purchasing a home consited of me searching for the right place for months and talking to multiple different loan officers and constantly feeling like I wasn't getting the entirity of the information upfront... until I spoke to Tyler. One the very first phone call, before I put the offer in on the house, Tyler spent over thirty minutes answering the vast amount of questions I had. Not only did he answer, he was direct, complete, honest and straight foward about every single answer. I knew then, this is the property for me! From that point on, he called regularly, walked me through each step, went above and beyond to be ensured that I was informed. I have a very busy and sparatic schedule and he adapted to that. He notified me when something was "urgent" vs something was "the quickest you can get to it". In the final days of the loan process he filled me in on what was to come, what to expect and gave me clear directions. Then on closing day he texted me while I was closing to congratulate me on closing. I know this sounds cliche but the best part of purchasing this particular property was Tyler. If I could give him infinity stars, I would. I would give him the highest recommendation possible and since have even sent family to him as clients. Thank you Tyler, if you ever read this, for everything! You made the process fun!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
Share  
3 days ago at 1:01 PM
Recommend's Dabney

Exceptional

The process had major complication relative to the builder completion of our home. No fault to Jet Home Loans. However, Dabney's diligence, patience, professionalism and I would venture to say friendship - since he genuinely cares. There were obviously points of frustration that Dabney helped to ease during the process. No matter the issue of the day, his calm nature always shown through which impacts all involved. I truly appreciate all his hard work and the work of his team, in particular Jacqueline, his loan processor.

Louis's Tip: I am very particular about who I refer friends and family. Dabney fits the mold of someone I will refer those closest to me. Thank you again.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
Share  
4 days ago at 9:04 PM
Recommend's Christian

Christian and his team were awesome, Great Work to complete the Loan.

I really appreciate the support from Christian and his team to achieve the happy ending of the Loan process.

Loan Officer
FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
4 days ago at 9:29 AM
Recommend's Joani

Coventry home buy

Joani did a great job communicating. The portal makes it easy to get her the info requested.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Austin, TX
Share  
7 days ago at 3:03 PM
Recommend's Pamela

If you need a great home then as for Pamela!!!

I really appreciate Pamela’s orientation and service to make possible my new home purchase!!! She was permanently keeping me focused in my target….pretty smooth process up to the closing time!!! Thank you very much Pamela!!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
Share  
10 days ago at 2:57 PM
Recommend's Jordan

Thank you!

We are very grateful for Jordan Behl's help in purchasing our home. Very professional approach, everything is fast and clear. We are very grateful for his work. We liked everything.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
17 days ago at 7:38 AM
Recommend's Daniel

Great experience

The entire team was great. They went above and beyond to make sure we closed on time.

Loan Officer
Conventional SouthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Bluffton, SC
Share  
20 days ago at 8:28 PM
Recommend's Pamela

Professional service with attentiveness and responsive 24/7!

She always answered texts / phone when we had questions. She went to bat for us when we needed it. She knew all the answers....

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Park, FL
Share  
21 days ago at 5:53 PM

Poor Communication

We purchased from Jet Home Loans because it was required for our incentive on our new build. We found the communication to be pretty bad. As first time homebuyers, we didn't really know what questions to ask or what was going on, and often questions asked via email went unanswered. It was very frustrating. They also had 3 different people talking to us and I did not know who the primary contact should be or why there were so many people involved. it was also a challenge that they are in Florida and we are in Colorado. That time difference was challenging sometimes.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
28 days ago at 10:37 PM
Recommend's Chris

Chris is AWESOME

As a first time homebuyer I could not be more pleased with the service I received from Chris. He was available to answer my many questions, patient and supportive. Although stressful, it was a good experience.

Loan Officer
FHA 30 Year Fixed Colorado
Closed on time
Loan met my needs
Branch: Jacksonville, FL
Share  
28 days ago at 11:01 AM
Recommend's Daniel

Excelent

Was complicated but Daniel got it!!!

Loan Officer
FHA 3/1 Adjustable Rate Mortgage (ARM) SouthCarolina
Responds quickly
Loan met my needs
Branch: Bluffton, SC
Share  
29 days ago at 5:32 PM
Recommend's Pamela

Pro and Cons of the Service

Worked hard to get the job done. Errors initial documents sent and delays in getting corrected ones to us in a timely fashion. Very responsive to questions we had quickly . Whereas the VA strongly recommends that the lender representative make all the filings and submit all the proper documents to the VA ( and not the one applying for a COE) we filed all the documents, provided all the information they required to the VA,and followed up with them constantly for a status and after 51/2 months rec'd the C O E and . During this time we were asked by your loan processor for mounds of information almost daily,some of which we had already sent and Jet Loan had. It seemed we complied with all Jet Loan required but it never seemed enough. I personally don't accept believing that all of what you required was necessary and that we had given you more than needed to make a decision.

Thomas's Tip: To future clients- Do not sign that contract before seeing an attorney to review it. We didn't and only learned later what a stranglehold contract it is. It protects Dreamfinders only , offers little to nothing for the buyer and is punitive if not followed to the "T".

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
30 days ago at 1:19 AM

Thank you

Thanks to George and his team, who worked tireless to help my most unique case in this purchase process. I would have almost given up, but for him. I truly appreciate your doggedness, your kindness and your assistance throughout this excruciating process.

Loan Officer
Conventional Florida
Branch: Jacksonville, FL
Share  
30 days ago at 8:35 PM
Recommend's Ed

Purely Awesome

Ed, Kelli and Lori were honestly the best and let’s all be honest, applying for a mortgage is very stressful. This team just walks you through everything! Forever grateful!

Ronald's Tip: Honestly, just trust the team and they will guide you through the process with a lot of humor. Xoxo

Loan Officer
FHA 30 Year Fixed NorthCarolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
Share  
30 days ago at 6:13 PM
Recommend's Tyler

Thank god for Tyler Payne

If it wasn’t for Tyler, I don’t know if we could’ve ever done this he should get the sales commission. We communicated with him more than anybody in this buying process. And tried to help out in anyway he could.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Jacksonville, FL
Share  
Advertisements