Are you a customer of Pamela Johnson?
Reviews for Pamela Johnson
Great service from Pamela
Pamela helped my husband and I in the purchase of our first home and although the home loan process was lengthy and at times confusing she answered all our questions at all hours of the day and was always quick to respond! She’s very helpful, patient and went above and beyond to help us make our dream of homeownership a reality.
FHA 30 Year Fixed Florida
Very responsive
Pamela did a fantastic job dealing with all our stress and frustration with this overwhelming process. She answered fast and accurate to our tens of calls and messages and provide the right guidance and make the things moving. Extra points for her because she had to deal with a change on the administration right in our last weeks to get the approval. Thanks Pam 🙏🏻
Andres's Tip: Let her lead and trust her 👍🏻
Conventional 30 Year Fixed Florida
Good job but required a lot of double checking.
Initially, I was quoted a high rate ($10,000+ related to points). Essentially, the builder's offer of $11,500 preferred lender credit against closing costs wasn't useful since such high points were charged. Once I realized this, I worked with my own lender JP Morgan Chase who basically beat Jet's rates. But I am glad I gave Jet a chance because Pamela worked hard to ensure that she beat the rate I got at Chase and reducing the points sufficiently enough to make it the better deal with the use of the preferred lender builder credit. The thing I liked about her most was she was always available by text message and very responsive. It was actually very easy working with her and the title company. A pretty seamless closing after the initial negotiation on points.
Gigio's Tip: Review your closing disclosure and loan estimates to ensure that the points make sense with the builders credit.
Conventional 30 Year Fixed Florida
Awful
The whole process was very quick and we never got quick answers on what was needed and were lied to about our final monthly payment. We were told it would be 2605 including the HOA of 100 a month. We get to closing, after all the disclosures from Pam saying that 2605 was the payment, and it turns out that the 2605 payment that we were assured was our payment from Pam is in accurate and that it will be 100 more a month… would be nice to not be lied to about something as important as a monthly payment. Would recommend never using this company as they lie about your mortgage payment. Terrible communication, passive aggressive answers and lying.
Joshua's Tip: Don’t use. They lie.
FHA 30 Year Fixed Florida
If you need a great home then as for Pamela!!!
I really appreciate Pamela’s orientation and service to make possible my new home purchase!!! She was permanently keeping me focused in my target….pretty smooth process up to the closing time!!! Thank you very much Pamela!!
Conventional 30 Year Fixed Florida
Professional service with attentiveness and responsive 24/7!
She always answered texts / phone when we had questions. She went to bat for us when we needed it. She knew all the answers....
Conventional 30 Year Fixed Florida
Outstanding Service
My wife and I recently purchased our first home! Pamela made this process seamless and was always available to answer all of my questions! She has been in the field for over 30 years and it shows! 10/10 would recommend; so easy to work with. Excellent job. Thank you again!
FHA 30 Year Fixed Florida
Seamless and Efficient Experience
My husband and I had a positive experience working with Pamela. Her patience and knowledge contributed to a smooth process for us. Pamela was thorough in addressing all our questions and concerns.
FHA 30 Year Fixed Florida
She was awesome
My fiancé and I are extremely great full with the help of Pamela during the process of getting the loan. She answered all our questions even at 10:00pm. If we need to get another loan we definitely will contact Pamela again.
FHA 30 Year Fixed Florida
Excellent job
I recently had the pleasure of working with Pamela as my mortgage loan officer, and I cannot express how impressed I am with the level of service she provided. Pamela went above and beyond to ensure the successful and timely closing of my loan. From the very beginning, Pamela demonstrated a remarkable level of professionalism and expertise. Her clear communication and attentiveness to details were instrumental in making the entire process smooth and efficient. She navigated the complexities of the mortgage process with finesse, and her proactive approach kept everything on track. What stood out the most was Pamela's dedication to ensuring a quick turnaround without compromising on the quality of service. She exhibited a deep understanding of the industry, and her ability to anticipate potential challenges and address them proactively was truly commendable. Pamela's responsiveness and availability throughout the process provided me with a sense of confidence and peace of mind. Her commitment to client satisfaction was evident in every interaction, making the overall experience not just satisfactory but genuinely enjoyable. In a world where exceptional service is increasingly rare, Pamela sets a standard that others in her field should aspire to. I wholeheartedly recommend Pamela as a mortgage loan officer, and I am grateful for the outstanding job she did in closing my loan promptly and smoothly. Thank you, Pamela, for your dedication and expertise. You've made the mortgage process a positive and stress-free experience, and I truly appreciate it.
Conventional Florida
Golden Dog Title
We closed literally in a month on our first home ! Thank you Pam for assisting us through the process
FHA 30 Year Fixed Florida
Thank you Pamela, excellent attention!!
However, the process of buying a house is always tedious and stressful due to so many documents, the time it takes, the different areas and personnel involved; In particular, from Pamela we always receive very good attention, very respectful and patient in her dealings with the client, with clear and immediate responses, any day and time, almost 24/...it is difficult to find someone like her today
Conventional 30 Year Fixed Florida
Pam is knowledgeable & always available
Pam was knowledgeable, always available and helpful throughout the application process and was always on top of necessary tasks.
Conventional Florida
New home
Pam is very knowledgeable, responsive and attentive. She was always available to answer any questions or concerns. She explored every option to give us the best loan possible for the market. Charity our processor was great! She was kind, organized very responsive. I would work with Pam and Charity next time I need a loan!
Conventional 30 Year Fixed Florida
Pam is amazing
As a first time home buyer it can be a very stressful and overwhelming process. Pam was super helpful and guided us through the process and was on top of making sure that we had all the document requests in a timely manner. There were some hurdles that popped up and made it so that we might not have closed. I truly feel that Pam went above and beyond to make sure that we closed. I would recommend Pam to anybody who needs a mortgage, she will treat you like you are family!
FHA 30 Year Fixed Florida
Exceptional experience
Pam went above and beyond to ensure we had a seamless home buying experience. 10/10 recommend Pamela Johnson to anyone looking for a lender.
FHA Florida
Excelente Service
Pam was great, very friendly and VERY quick!! she is definitely someone you can trust! and trust me, she will go the extra mile!
Esteban's Tip: Just call her up! dont waste your time, she is very helpful!
Conventional 30 Year Fixed Florida
