FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13797 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
August 18, 2023 at 4:51 PM
Recommend's Josh

Excellent

Josh and Marissa were outstanding. They both helped expedite my closing to meet my time constraints and were dedicated to making it happen.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 18, 2023 at 10:10 AM
Recommend's Cathy

Wonderful Experience

Cathy and her team were wonderful to work with!! They made this process very smooth! I am very thankful for my co worker who recommended her to me!

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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August 16, 2023 at 3:44 PM
Recommend's Nicholas

Great customer service

I was a first time homebuyer, so I was very nervous regarding the whole experience. Nicholas was very patient with me as he explained everything. Tracy was also amazing during the process.

Sarah's Tip: Il

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 16, 2023 at 2:01 PM

Underwhelmed

With our new construction build we were required to use one of their lenders. I was very disappointed in the care that was given to us during the last 6 months of our build. Any time I had a question or didn’t completely understand the process I would be met with repeatedly the same response like it was a script or at the very least a defensive agent. I would call with a question and then be returned with a problem that needed to be solved to move forward. It was like every event was almost too late. They weren’t calling me to resolve issues I was stumbling across issue when I would call to talk about something. Even up to the closing I was getting new forms(72 forms to be exact) to be signed that should have been done well before. It’s just unfortunate that it was such a negative experience. If I had to build a house again and a builder required me to use this lender I would have to find another builder that’s how dissatisfied I am.

Lender Response
Ms. Priest, thank you for sharing your experience with us. Exceeding our customer’s expectations is the core mission of our company and we are sincerely sorry we failed to exceed yours. I personally handed your feedback over to the leadership team to make us better. If you would like to discuss your experience further, I am available and ready to listen. Please call me at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST)
Loan Officer
FHA 30 Year Fixed Florida
Branch: Tampa, FL
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August 08, 2023 at 11:25 PM
Recommend's Scott

Wonderful Experience...

Working with Scott and the entire Stinson Team has been a pleasure. The team made the process easy to navigate and understand. They always kept me informed about all the steps along the way. They made a somewhat difficult process not so difficult. I would definitely recommend FBC and the Stinson team!

LaToya's Tip: Make sure you have all your information and documents together and ready to send when requested.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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August 08, 2023 at 8:00 PM
Recommend's Heath

Smooth Transaction

Heath and his team did a great job! As long as I did my part and provided the proper documents, all ran smoothly. Thanks for a great home buying experience!

Bryan's Tip: Keep doing what your doing!

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Edmond, OK
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August 07, 2023 at 12:53 PM
Recommend's Edna

Truly remarkable loan officer. 5star

Truly remarkable loan officer. Her and her team got the process down to a T working like a fine moving pieces of a machine. Highly recommend them if you want to close and want a team of honest fast accurate service. I’m so grateful to have had you help me close! Now living the American dream and the fruits of my hard work. You made the process easier and simpler. Thank you so very much again.

Henok's Tip: Go with the best team for seamless process.

Loan Officer
Conventional 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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August 06, 2023 at 8:27 PM
Recommend's Brandon

Brandon is the best!!!!

He always so responsive and knowledgeable. As first time homebuyers, we had so many questions and Brandon was always there for us. If he didn’t have the answer in that moment, he looked into it. He looked at multiple scenarios with us, giving us options so we never felt pigeon-holed with any decision throughout our journey. We are so thankful for Brandon!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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August 04, 2023 at 11:09 AM
Recommend's Brooke

The Best!

I am so appreciative to Brooke Breaux who made my first home buying experience a reality. Every part of the process was thoroughly explained and I never once felt that I was in the dark. Thank you so much Mrs. Breaux.

James's Tip: Contact Brooke Breaux for all your needs concerning a home mortgage.

Loan Officer
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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August 03, 2023 at 9:13 AM
Recommend's Brooke

helpful and efficient

Brooke was helpful, informative and efficient in her work with me. she was kind and always willing to answer any questions or concerns I had.

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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August 03, 2023 at 9:09 AM
Recommend's Joanne L.

Amazing Experience

Joanne was absolutely amazing to work with! I needed a loan approval letter at a property and it was emailed to me within 10 minutes. Any email was responded to within an hour and on the rare occasion she didn't answer her phone I received a call back or text within minutes. No one does that today! She is an expert in her field, personable, was caring, understanding and held my had during a stressful underwriting process. It was like a friend helping me get a good deal and looked out for my best interest. She got everything done on time, my loan was very competitive and I recommend anyone looking for a loan to work with Joanne.

Loan Officer
Jumbo Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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August 02, 2023 at 4:39 PM
Recommend's Chris

review

Very receptive and great in communication

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 02, 2023 at 4:39 PM
Recommend's Chris

review

Very receptive and great in communication

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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August 02, 2023 at 4:28 PM
Recommend's Kelly

Super fast closing

The hole FBC team was awesome... helped and guided every detail. Good commununication and awesome job from everyone. Super recommended.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 31, 2023 at 9:16 AM
Recommend's Stephanie

Great job

Stephanie and her team were great.

Virendra's Tip: I would recommend this mortgage company

Loan Officer
Other 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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