FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13797 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 175
July 30, 2023 at 11:47 PM
Recommend's John

Excellent

Muy amables y atentos, muy contento con el servicio.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 29, 2023 at 5:08 PM
Recommend's Brandon

FBC and Brandon are….

….the absolute best. We had a very unique circumstance and Brandon delivered exactly what he said he would from pre-approval through closing. I cannot recommend FBC and Brandon/Heidi high enough. Thanks for changing my family’s life Brandon!

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Eagle Creek Office-Orlando, FL
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July 28, 2023 at 10:11 PM
Recommend's Danielle

Long road- incredible outcome

There are not enough words to rate exactly what we think of Danielle. She literally resurrected trust and confidence where it was broken and brought some light into an otherwise uncertain time. She blew away all of my expectations and got us across the finish line. I can’t thank her enough. A total rock star.

Loan Officer
FHA 30 Year Fixed Colorado
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 28, 2023 at 5:49 PM

Natalie is AMAZING to work with!

Natalie was knowledgeable and so amazing to work with. She was available any time to answer any questions we had. It was 20 years ago that we closed on our last house, so we had quite a few questions! She walked us through the process and kept us informed at every step. I would recommend Natalie to anyone!

Conventional 15 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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July 27, 2023 at 8:11 PM
Recommend's Greg

Greg Balawajder is the best in the business

Always picks up the phone, answers every question you have and explains the mortgage process very clearly. If you want to work with someone you trust, Greg is your mortgage lender. The FBC online portal makes the document process seamless. Also helps that he got us the best rate!

Loan Officer
Conventional 30 Year Fixed Pennsylvania
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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July 26, 2023 at 10:00 AM
Recommend's Jennifer

Excellent

the process was very fast I highly recommend them

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 18, 2023 at 8:24 PM
Recommend's Matthew

10/10

Very responsive team that makes you feel supported throughout the process.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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July 18, 2023 at 5:08 PM
Recommend's Brooke

Easiest, smoothest transaction ever!

Let me start by saying that Brooke made it happen when others couldn’t. I was told days before that it would be 2 years and that I couldn’t get married if I wanted a new home. I feel she went above and beyond and did the work others wouldn’t. She was a delight to work with. She’s the sweetest person and made this process worth it all. Can’t thank her enough!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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July 14, 2023 at 6:29 PM
Recommend's Mike

NC Experience

Michael Bedell is the first NC Loan Officer I had the opportunity to work with and it was a pleasant one! Michael kept me informed throughout the entire process and was detailed oriented when I needed him to be. He was quick to think of workarounds when it was impossible for me to gain information in such a short window. He kept me encouraged along the way and I would surely recommend him to anyone seeking to purchase a home in NC.

Annie's Tip: Please have your paperwork in order, especially, income tax information.

Loan Officer
FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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July 14, 2023 at 5:45 PM
Recommend's Steve

Great!

Great easy experience working with the FBC team! I used them to purchase my David Weekley home and the interaction was perfect. Super fast and friendly service. 5 stars

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 13, 2023 at 2:05 AM

Excellent experience

I have worked with Adam for many years now, and he has helped me successfully purchase four beautiful homes! He is very responsive and works hard to ensure that you understand the process every step of the way. Great job, Adam! I can’t wait to work with you again on my next home purchase. Amy 😊

Conventional 30 Year Fixed Arizona
Closed on time
Responds quickly
Loan met my needs
Branch: Scottsdale, AZ
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July 12, 2023 at 6:28 PM
Recommend's Kelly

Overall Good Experience

The people were fantastic throughout the process. The app needs a lot of work. There were multiple mistakes made, but they were all fixed quickly and everyone there was friendly and helpful. Would have given five stars if the app had worked properly.

Adrian's Tip: Ask questions and check all details of your paperwork. Report mistakes so they can be corrected and move you forward in the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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July 11, 2023 at 7:20 PM

Charges HIgh on both ends Rate and Points

Expensive - Pretends to be helpful but not really

Symphonee's Tip: FBC starts with a high par rate and charges a lot for points to bring it down. While other lenders charge lower FBC charges high because of its preferred lender status knowing borrower is forced to use you. Not ethical

Lender Response
Ms. Addo, thank you for taking the time to share your experience with us. We set a high standard for ourselves and have a long track record of exceed our customer’s expectations. We're sorry we fell short of your expectations -- we take your feedback seriously and we will use it to make us better. If you would like to discuss your experience further, we are available and ready to listen. Please call us at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST).
Loan Officer
Conventional 30 Year Fixed North Carolina
Closed on time
Responds quickly
Branch: Charlotte, NC
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July 11, 2023 at 6:59 PM
Recommend's Kristin

Awesome to work with

Kristin made the process very smooth and simple. As a first time home buyer I would highly recommend.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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July 10, 2023 at 3:00 PM
Recommend's Karina

Really great and amazing relator

Karina was such a great realtor to work with! She was very meticulous and gave us timely updates and answered all our questions whenever we called and she always gave us insights and made sure we understod the whole picture..As for our home buying experience, it was smooth thanks to Karina and all others at FBC mortage. :)

Loan Officer
FHA California
Responds quickly
Loan met my needs
Branch: Victorville, CA
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