FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
13960 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 182
May 15, 2023 at 7:01 AM
Recommend's Kelly

Excellent service

Every one associated with FBC mortgage did an excellent job no remorse or regret they bent backwards to help you and make the process as smooth as possible.

Jose's Tip: Need to give costumer a list of all who are Gionta to be involved in the process some of the E mails were confusing (not knowing one could confuse mailwith spam.) Ones more thanks for all your help.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 13, 2023 at 1:08 PM
Recommend's Mike

MI Agency

This was a wonderful experience. Mike Bedell is the best. He did a phenomenal job. Eryn Simpson stayed engaged with us. She did a phenomenal job. FBC Mortgage is an outstanding mortgage company. We recommend the loan officer, the processor and the company to everyone looking to purchase a home.

Larry's Tip: Go with Mike Bedell. He's the Man!

Loan Officer
VA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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May 11, 2023 at 6:26 PM
Recommend's Kelly

Nothing short of excellence

Everyone was truly helpful, patient, and kind! They all responded promptly to any questions or concerns.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 11, 2023 at 3:45 PM
Recommend's Mike

Recommended Lender

FBC Mortgage is a recommended lender when you want to purchase house. They had a promo with lower interest rate and gave us a super good deal! The process was very smooth, we just submitted our requirements and whatever they need. They processed everything on time. Mike was there with us all throughout to inform, to communicate what's needed, never forgets to check on us during submission, during underwriting process, closing day up to post closing day! I never saw that to any lenders we tried to reach out. Thank you very much Mike!

Loan Officer
FHA 30 Year Fixed North Carolina
Closed on time
Responds quickly
Loan met my needs
Branch: Charlotte, NC
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May 10, 2023 at 4:50 PM

Highly Recommend

Mark was very punctual and professional. He always kept us updated. He explained every step clearly and made the process very simple.

FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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May 10, 2023 at 8:10 AM
Recommend's Irma

Great job

It was great working with FBC

Thomas's Tip: Awesome company

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 09, 2023 at 8:10 AM
Recommend's Scott

A+ Service

Scott and his team were super professional and personable which made this experience pleasurable and flawless.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Winter Garden, FL
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May 09, 2023 at 1:11 AM
Recommend's Doyle

New modern family

We had a smooth process from start to finish with FBC!

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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May 08, 2023 at 5:45 PM
Recommend's Joanne L.

Excellent Service

Joanne kept me updated and took all of my phone calls in stride. An great person to work with

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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May 05, 2023 at 10:18 PM

The BEST loan officer ever

To make this long story…long. From the very first day I talk with Luis he made sure I understood by explaining the process. Any questions I asked he had an answer. I will use Luis as my loan officer again and recommend him a thousand more times. When Luis gave me my first yes I was pretty much sure I will get a few more yesss from him. My family and I are very Thankful for FBC and Luis Mesquite it was a wonderful First experience.

Lakeila's Tip: Make sure that you have or download acrobat adobe to store your files. Return documents the same day if possible. Adopt a signature. Take pictures of all Identifications…ID, social security card and keep in your file. DO NOT ALLOW ANYONE OTHER THEN THE FINANCIAL COMPANY TO PULL YOUR CREDIT FILE…no new nothing

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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May 05, 2023 at 1:45 PM

Appreciation

I was very impressed with the sincere smoothness of my loan application. I was kept informed of every phase. All questions were addressed promptly

Eleanor's Tip: To ask all questions and trust the process

FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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May 05, 2023 at 8:54 AM
Recommend's Christine

A Five-Star Experience with FBC Mortgage and Christine Forest

I recently closed on a house with the help of FBC Mortgage and I cannot praise them enough for the exceptional service they provided throughout the entire process. From the moment I first contacted them, I knew I was in the right hands. Their professionalism, expertise, and dedication to their clients are unparalleled, and they surpassed all of my expectations. Christine Forest, my Loan Agent, was an absolute joy to work with. Her responsiveness and attention to detail made me feel confident and at ease every step of the way. She went above and beyond to accommodate all of my requests, ensuring a smooth and stress-free experience. Christine's vast knowledge and unwavering support made all the difference in my home buying journey, and I am truly grateful for her guidance. If you're considering a mortgage lender, look no further than FBC Mortgage. Their top-notch service and commitment to their clients will leave you impressed and satisfied. I wholeheartedly recommend FBC Mortgage and Christine Forest to anyone in need of a mortgage loan. Trust me, you won't be disappointed!

Anthony's Tip: Communication is key! Don't hesitate to ask questions and clarify any concerns you may have during the mortgage process. Christine and the FBC Mortgage team are always eager to help and provide the information you need. By maintaining open communication and staying organized, you'll be well-prepared for a smooth and successful home-buying experience.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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May 04, 2023 at 10:34 PM
Recommend's Jennifer

There is no other lending company better

My husband and I met Jenn Todd as a preferred lender with the company we built with. Jenn was by far the best person to work with, especially during the stressful time of building a home! She listened to me vent multiple times, always super positive and encouraging and professional. Jenn is one of the nicest person I've ever met and was so patient during the process, explaining everything to help us understand what was happening and what to expect next, during the process of buying our home. Jenn communication and customer service was by far the best and would recommend her to anyone looking for a lender to buy a home.

Loan Officer
Other 7/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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May 04, 2023 at 4:47 PM
Recommend's Kyle

Awesome company

FBC mortgage did a super job with my mortgage, kyle was great and professional he went above and beyond for me and my family he did an amazing job he work days and nights to get everything together and submitted I can not express how grateful I am for the job he did .thanks again Kyle you are the man!

David's Tip: Do what they ask of you as quickly as possible

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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May 04, 2023 at 2:27 PM

I’m not your “Bud”

After carefully vetting several local Pensacola lenders I chose Shevlin Pierce Lockler (excellent during our short time together) from FBC Mortgage. Ten days later she left FBC for another company, but assured me that I was “in good hands” with Sam Davis. Sam’s team was adequate, but there were some emails sent to me noting a delay for “VA approval” (this was a conventional loan). This added unnecessary stress to an already tight closing schedule, as I had to contact the various parties to correct the error. Each time I interacted with Sam he seemed disinterested and addressed me as “Bud”. Call me old fashioned, but I prefer “Sir” or “Mr.”, especially from someone working for me. Unimpressed.

Lender Response
Mr. Chester , thank you for taking the time to share your experience with us. We, at FBC Mortgage, set a high standard for ourselves and have a long track record of exceed our customer’s expectations. FBC is sorry if we fell short of your expectations -- we take your feedback seriously and we will use it to make us better. FBC was saddened to see Ms. Pierce leave our company. With her departure, Mr. Davis had to do a comprehensive review of your file to familiarize ourselves with your personal loan transaction. We did not want to miss anything or have a delay to your closing. FBC apologizes for any stress we have a triggered. The specific last minute issue that arose regarding the repair was expedited and I am happy to say that your loan closed as scheduled. If you would like to discuss your experience further, we are available and ready to listen. Please call us at 407-284-4893 or email us at [email protected]. Our hours of operations are Monday through Friday 8am to 6pm (EST).
Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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