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Reviews for Kevin Townsend
BAD INFO
MY WIFE GAVE YOU THE RATING
Gary's Tip: I JUST TOLD MY BROTHER , STAY AWAY
Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We 100% care about our customers. We will also use this experience as a training opportunity for our entire company.VA 30 Year Fixed Florida
Schroeder 8 Lewisdale Ln
Assuming a mortgage through FBC was a fairly easy/smooth process with the guidance of Mr Townsend who was fully engaged and seemed very knowledgeable about the product we chose to use.
Christopher's Tip: Only issue or concern I had was the follow up on time sensitive documents that needed to be to the underwriter XX amount of days prior to closing. I had to call/email FBC inquiring on the doc which was not addressed and had us miss the closing date. If I didn’t inquire on the doc who knows how long we would/could have been postponed.
Conventional 30 Year Fixed Florida
Great Experience!
I thoroughly enjoyed working with Kevin during my home buying process. He was very responsive & quick to respond at that. He even offered me credits & weighed in on his expertise with my homeowners insurance. His professionalism & assistance was a delightful experience. I give Kevin my strongest recommendations.
FHA 30 Year Fixed Florida
Outstanding Company!!
From day one, FBC and all of the employees I had a pleasure of doing business with to obtain my first home, was excellent! They went above and beyond to make sure the home buying experience was great for me! From requesting the documents I needed to secure my home to even given me a call just to check if my nerves wasn't getting the best of me, they were absolutely amazing! I couldn't have chosen a better mortgage company!
VA 30 Year Fixed Florida
Coleman home
Everyone from beginning to the end was amazing!!! I love Kevin he made me and my family feel as ease and he worked so hard to get us a good rate and get us into this home!!! He also answer my texts and emails promptly and it was a joy to talk with him and Our closer Ralph was amazing and funny and made the close fun instead this long boring process of just signing papers
VA 30 Year Fixed Florida
Awesome
Kevin did a Wonderful job. He went above and beyond to make our dream come true for owning our dream home. It was not as bad and scary with Kevin Townsend on my team. Thank you
Sarah's Tip: Listen Have all your paperwork