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Reviews for Yael Chenard
Great service
Great service from Yael and T'Shael, thanks for all your help.
Conventional 30 Year Fixed Florida
Good support and some details
Mrs Chenard has been very supportive and clear regarding things that could be done or not since we started the process until we closed. Renewing every 3 months the documents for the mortgage was quite annoying. Especially when the processor was always someone new. But we went through it!
Conventional 30 Year Fixed Florida
Exceptional
Great working with Yael. She always returned my calls and emails. Always very profesional and courteous. Answered and explained any questions I had throughout my whole process. Made my whole buying experience with Maranda better. Hands down we were very happy to have had her part of my home buying team. She was involved in all aspects of our loan, definitely a team player.
Lusbiely's Tip: Always make sure you get everything in writing. Every detail of your home. If your sales person or anyone leaves your team make sure you meet with your new team and all your home details and options are explained and specified. Don’t be shy to ask any question.
VA 30 Year Fixed Florida
Exceptional customer service!
Working with Yael made my first time buying a home a smooth and fun experience. She made sure I had all the info required to make smart decisions.
Jacqueline's Tip: Watch the videos they send you because they make sure you stay on the right track.
VA 30 Year Fixed Florida
Greatly satisfied
Fantastic customer service
FHA 30 Year Fixed Florida
Closing numbers
Had to pay more that discussed last minute, on top of that had to buy down the interest that was already locked because of an internal miscalculation. I paid it to get it over since we were told on the same closing date. That was the only hiccup with FBC. Website was user friendly.
Margarita's Tip: Ask a lot of questions. Make sure the numbers add up and do research on your own.
Conventional 30 Year Fixed Florida
Excellent
Excellent service and very professional
FHA 30 Year Fixed Florida
Yael Was Great
Yael was on-point when we were in the final loan stages during the loan process. She kept everyone up-to-date and moved us into a new loan type that gave us a much better interest rate than we were originally going to close with.
FHA 30 Year Fixed Florida
Excellent service
Yael was great. This was a very easy process and Yael was a pleasure to work with.
FHA 30 Year Fixed Florida
