Leslie Wertz

75% of customers would recommend Leslie Wertz

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Customer Reviews

4.2 of 5
4 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Leslie Wertz

April 17, 2019 at 11:03 PM
Recommend's Leslie

Acacia Hall

Acacia Hall was great and very helpful. She was able to obtain information from my employer within an hour that would have taken me 72 hrs to get processed. She was overall on top of everything.

FHA 30 Year Fixed Texas
Responds quickly
Loan met my needs

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September 19, 2018 at 10:13 PM
Recommend's Leslie

No idea what you are looking for here

OK but seemed like I the underwriter was someone hiding behind a curtain asking for sometimes ridiculous requests.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We have recognized the issues that the Underwriter encountered and have provided counseling. We will use this experience as a training opportunity for our company.
Conventional 15 Year Fixed Arkansas
Closed on time
Responds quickly
Loan met my needs

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June 16, 2018 at 7:32 AM
Recommend's Leslie

Refinancing of a construction loan

The people at fbc mortgage were very professional and easy to work with. Michael Fahey, Lesie Wertz, and the rest were great and made the process very smooth. They were quick to answer questions and explained the process in a way that anyone could understand. I highly recommend fbc mortgage

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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March 22, 2018 at 3:33 PM

Exceptional Service

Good Afternoon, We are very pleased with the promptness and overall helpful knowledge of all the staff and especially the the work that Leslie Wertz helped us with. We were told we were shooting for a particular day and that helped tremendously in knowing we were taken care of efficiently and thoroughly. Any questions we had were answered promptly. We are not young and so the care of each of the staff on computer questions was and is an asset to your team. We highly recommend Leslie and all her staff!

Conventional 15 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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