Lena M.S. Reid

94% of customers would recommend Lena M.S. Reid

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Customer Reviews

4.7 of 5
18 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Lena M.S. Reid

February 15, 2017 at 1:01 PM
Recommend's Lena M.S.

Awesome!

Lena was great. Responsive, polite, professional, and no nonsense. I would absolutely recommend her to anyone needing a mortgage or refi. Lena knows her stuff!

Matthew's Tip: Stay on top of turning in requested paperwork asap!

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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February 21, 2015 at 9:52 AM
Recommend's Lena M.S.

Loan Number: 1112152155

It was remarkable how quick and easy this process was for us. Ms. Reid and her exceptional expertise laid the foundation for a very quick and relatively easy mortgage experience.

Cheryl's Tip: Be prepared - have your financial records in order. After all, they are your records😉

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 16, 2015 at 10:49 PM
Recommend's Lena M.S.

Pleased Client

Lena M.S. Reid and her associates provided constant guidance and feedback that led me through the mortgage process in approx 3 weeks. Lena is knowledgeable, accessible, responds immediately, and obviously is very experienced in her chosen field. I would highly recommend Ms Reid and FBC to any one seeking a mortgage.

Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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December 30, 2014 at 2:39 PM
Recommend's Lena M.S.

Brenad Thomas

Lena was amazing! I had two seperate offers on my house that fell through eight days before closing. Yes both were eight days before closing. Lena was alway available to answer my questions and always promptly returned my emails and calls.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 15, 2014 at 5:46 PM
Recommend's Lena M.S.

Efficient and comfortable

This was the best mortgage experience we have ever had. Even though our situation was complicated, Lena Reid and her colleagues at FBC were with us every step of the way, with advice, encouragement, and support. We had a successful outcome, right on time -- the result of a very efficient process, but also one where we felt cared for.

William's Tip: Do as much electronically as you can, and do it all as soon as you can.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 25, 2014 at 12:10 PM
Recommend's Lena M.S.

Fast, Friendly, Responsive, Ethical

We felt we were working with FRIENDS to secure our loan and close on our property! Lena & Julie are hands down the best! They know exacly what was needed, when,and by whom ~ they were right there with answers to ALL of our questions (sometimes before we even asked).

FHA Florida
Closed on time
Responds quickly
Loan met my needs

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July 31, 2014 at 10:51 AM
Recommend's Lena M.S.

Great Service!

Once my husband and I decided to buy a second home in Florida, my most dreaded process was the loan! Lena did a great job of making things clear as far as what was needed and the overall process went very smoothly!

Conventional 7/1 Adjustable Rate Mortgage (ARM) Florida
Closed on time
Responds quickly
Loan met my needs

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July 01, 2014 at 3:35 PM
Recommend's Lena M.S.

Venice Property

Fortunatley, I knew how difficult the process has become. Everything was done within the time frame although some steps I took were repeated three times. The biggest issue was the last day when closing was done via the mail. There was no warning that our signatures required a notary or in some cases witnesses. Secondly, the paperwork arrived late with a requiremnet that it be returned that day. Again no warning of this requirment. Everyone was professional but more information of your expectatons would have been helpful.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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May 06, 2014 at 7:43 PM
Recommend's Lena M.S.

What an Awesome Team!!!

Lena, our loan officer, Leslie our Realtor and Julie with the Sarasota FBC Office are the best!!!!! They are the best and worked with us for months until we got the perfect home!!!! Thank you, so much, Wm. Mike Rigby and Cyndi Rigby

William's Tip: Follow thru with everything!

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 05, 2013 at 12:49 PM
Recommend's Lena M.S.

mortgage loan

it was a good experience

Juanita's Tip: follow instructions

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 05, 2013 at 12:48 PM
Recommend's Lena M.S.

mortgage loan

it was a good experience

Juanita's Tip: follow instructions

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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July 28, 2013 at 4:54 PM
Recommend's Lena M.S.

Gibson / Venice, FL

The overall loan process was well organized and done in a timely fashion. We complied with the requirements that were requested and Lena did a good job in getting our loan moved through the process.

Conventional 20 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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July 22, 2013 at 6:06 PM
Recommend's Lena M.S.

Grateful

Purchasing a home out-of-state can be very stressful and scary. Lena never allowed that to enter the process. From the start, her dedication to servicing her clients is with integrity and compassion. One might say it is "service with a smile". Lena is knowledgeable, personable and proficient in her profession which allows her clients to feel safe and secure. Lena is passionate about what she does and works dilingently for the best outcome for the client. We feel so blessed and grateful to have chosen Lena to be our loan officer.

Conventional 5/1 Adjustable Rate Mortgage (ARM)
Closed on time
Responds quickly
Loan met my needs

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July 12, 2013 at 3:07 PM
Recommend's Lena M.S.

Job Well Done

Lena was able to secure a nonconforming jumbo loan on a Florida condo to be used as a second home on desirable terms. That accomplishment in itself is enough to establish her competence and her knowledge of the mortgage market. She and her team also accomplished this task in a professional and efficient manner. We trusted her to get us through the financing process and she delivered. Thanks, Lena!

Other 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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June 19, 2013 at 9:54 AM
Recommend's Lena M.S.

FBC Review

My wife and I were very satisfied with the entire loan process.

Conventional 15 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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June 03, 2013 at 2:45 PM

lena reid

lena need to improve her bedside manner.

Other 5/1 Adjustable Rate Mortgage (ARM)
Closed on time
Loan met my needs

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January 25, 2013 at 8:41 PM
Recommend's Lena M.S.

Excellent experience!

We had a number of difficult situations that occurred the last year causing hurdles that even good credit had a hard time overcoming, or so we thought. Through the sincere caring and incredible diligence of Lena Reid, Senior Loan Officer, and Jackie Caporale, loan processor, we closed on our home this morning. I have been a real estate Broker since 1976, my husband a Broker since 1972. We have never needed anything but our good name to get a loan until we went for a mortgage after the recent crash of the housing market. Everything changed. We were afraid we would simply be a number, a faceless statistic trying to get a mortgage. This didn't happen. Lena and Jackie went above and beyond in making this process as seamless as possible, turning a stressful situation into one that resulted in two very grateful customers in their new home and eager to refer FBC to our many customers. Thanks, Lena...thanks, Jackie. We appreciate everything you did to make this a very happy day for Richard and me. We will recommend FBC to everyone we know.

Linda and Richard's Tip: Take the list of conditions that are given to you, and the list will most likely be lengthy, and group them in manageable sections. The list can be daunting, but break it into manageable bundles. Assign each task to those involved. Some tasks can be handled by your loan officer. They're on your team. They're willing to help when they can. Don't feel lime you're being persecuted. Many conditions seem unreasonable, but many of these conditions are required by the government, not necessarily the lender. Remember that the eight most dreaded words are, "I'm from the government. I'm here to help." Let your loan processor help you through the process! Remember, they don't get paid unless the loan is successful. They want this to succeed! Good luck, stick with it.

VA 30 Year Fixed
Closed on time
Responds quickly
Loan met my needs

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