Reviews for Jay Johnson
Jay was very helpful and always available when we had questions. He kept us up to date on the process and even answered the phone after hours. He got us a great rate on our mortgage. We had a good experience working with Jay.
Jonathan's Tip: Shop around for your insurance rates.
FHA 15 Year Fixed Oklahoma
Our second home
Jay and his team did a wonderful job pushing our home loan through so quickly. They were very communicative and helpful when we had questions. This is our second loan through Jay in the past 2 years and both times the process went very smooth with no hang ups. The only complaint I have is that he didn't show up to either of the official closing days for both homes. It wouldn't affect if I would use him again, but I believe its important to show your customers you care by being present especially if they reach out to you a second time. It would have bumped the rating from a 4 star to a 5. Just a bit of advice for customer retention. Overall great experience.