Heaven Licon

100% of customers would recommend Heaven Licon

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Customer Reviews

4.8 of 5
12 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for Heaven Licon

September 18, 2019 at 5:03 PM
Recommend's Heaven

FBC team 100%

Heaven and her team were great. They helped me every step of the way and meet all my needs. Will definitely recommend her to anyone I know looking to start the home buying process

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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August 07, 2019 at 11:52 AM
Recommend's Heaven

3506 Canemont

Sometimes poor communication but they got the work done and did everything possible to close on my home.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. Due to the nature of your loan, there may be instances of multiple teams communicating. We regret any miscommunication. We will use this experience as a training opportunity for our company.
Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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August 01, 2019 at 1:46 PM
Recommend's Heaven

FHA

I highly recommend, we had searched around and didnt receive the same care we did once I contacted Demo who then referred me to Heaven. Thank you all for going above and beyond for us. Look forward to working with you again in the future.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 18, 2019 at 1:03 PM
Recommend's Heaven

Fast

Very happy that she got everything that needed to be done for us quickly!

Miguel's Tip: Just hand them over all documents necessary and you should have a smooth sailing process.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 17, 2019 at 9:58 AM
Recommend's Heaven

First time buyer

The speed in which they closed on the house was impressive. With home buying being such a stressful process the team did an amazing job of taking care of the whole process. There were a couple speed bumps along the way but the team stayed focused on closing in great time. Really appreciate the help in making our dreams into a reality.

Miguel's Tip: Great team to have behind you. Highly recommend

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 04, 2019 at 12:16 AM
Recommend's Heaven

Excellent

They always gave us all the information, very kind... Excellent service

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 23, 2019 at 3:12 PM
Recommend's Heaven

Best loan officer in odessa midland 👍

Best loan officer in Odessa midland area 👍

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 11, 2019 at 5:26 PM
Recommend's Heaven

simple loan

The loan process was very simple from beginning to closing. Our loan officer and loan processor were very helpful answering all our questions and always got back with is in a timely manner. Most of the documents were available to us online so the paperwork was all readily accessible to my husband and I, who are both full time workers. We enjoyed working with the team at FBC Mortgage, and really felt they always had our best interest, as buyers, in mind.

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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June 05, 2019 at 8:07 PM
Recommend's Heaven

Excellent service

Great customer service and very helpful

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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May 23, 2019 at 12:13 PM
Recommend's Heaven

Great service

Was a stress-free processes. Great service from everyone

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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May 15, 2019 at 10:13 AM
Recommend's Heaven

Maldonado Family

Heaven Licon, was GREAT! She really made this home buying process super easy she never left me out of the loop! I always knew where we were with the loan, and she always made sure I understood what was going on and why. I’ll be referring anyone looking for a loan straight to her!

FHA 30 Year Fixed Texas
Responds quickly
Loan met my needs

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