Gerry Suarez

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Customer Reviews

3.2 of 5
4 Reviews
Responsiveness 50%
Product met needs 75%
Competitive rate 75%

Reviews for Gerry Suarez

April 13, 2021 at 10:48 PM


HORRIBLE EXPERIENCE WITH JET HOMELOANS. If I could rate this zero star I would. Very unorganized and unprofessional. Difficult to get a response from anyone. I called and email people multiple time within 2 weeks and no one reach back to me. I was prepared months ago to provide the documents needed, but they requested for more and more documents at the very last minute. I have to provide the same documents and information multiple time due to their lack of communication. We almost did not close on the scheduled morning because our package were not done and available for the title company. MAJOR STRESS! STAY AWAY!!! Dream Homes Finders need a new lender!!!!!

Hop's Tip: Simply stay away! USE A DIFFERENT LENDER!

Conventional 30 Year Fixed Florida

April 13, 2021 at 3:35 PM

Okay - could have been better.

We would probably have chosen a different provider but the builder incentives were too good to pass up. That being said, the issues with the Jet Loans was a combination of a merger which impacted their systems and the volume of business they were handling drove some inconsistent and poor communication. It did take a little time for both Gerry and Kristal to realize we were experienced enough so that we didn't need to be treated as first-timers without any understanding of the process.

Conventional 30 Year Fixed Florida
Closed on time
Loan met my needs

November 27, 2020 at 7:24 PM
Recommend's Gerry

Great Lender

Great rate. Great lender. He discussed everything with us!

Conventional 20 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs