Dean Longway

100% of customers would recommend Dean Longway

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Customer Reviews

4.2 of 5
5 Reviews
Responsiveness 60%
Product met needs 60%
Competitive rate 80%

Reviews for Dean Longway

1 day ago at 5:37 PM
Recommend's Dean

Could have done better

I'm grateful this process is now over. FBC should make sure the builders they work with and their own loan officers are more upfront with the loan process especially the incentives they offer when being a preferred lender.

CRAIG's Tip: Don't wait till closing to disclose info.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will use this experience as a training opportunity for our company.
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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15 days ago at 12:05 PM
Recommend's Dean

Herman & Lynette White

White

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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27 days ago at 11:01 PM
Recommend's Dean

New home construction loan

At first with Jennifer the calls were infrequent. But once Devi helped it all improved. Sucks that they could pay all closing cost. We had to pay over $8000. When we were told by sales person at Maronda homes that their mortgage company would pay closing cost. I will say FBC Mortgage was always ready and efficient, and worked very well with Title company.

Delsey's Tip: Don't always expect the in house mortgage for the builder to pay closing cost in full. It doesn't work like that. They will more than likely take a greater chance than another bank because of builder bank relationship.

FHA 30 Year Fixed Florida
Closed on time

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July 05, 2017 at 10:01 AM
Recommend's Dean

Long processing

Too long

VA 30 Year Fixed Florida

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May 08, 2016 at 9:55 AM
Recommend's Dean

Great service all around!

I found that my loan officer and company were very meticulous when dealing with my loan process. They were always very professional and time oriented. Anytime I had a question or concern, I could either call my loan officer directly or email him and he would get back to within a timely manner. He always made sure I was up to date on where I was and that I understand everything that was going on.

Danielle's Tip: I highly recommend using FBC for any future endeavors.

USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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