Benjamin Navarre

100% of customers would recommend Benjamin Navarre

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Customer Reviews

4.6 of 5
5 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 80%

Reviews for Benjamin Navarre

21 days ago at 4:30 PM
Recommend's Benjamin

Refinance

He was very informative and helpful

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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22 days ago at 10:49 AM
Recommend's Benjamin

Great customer service

Ben navarre was extremely helpful and always looked out for our best interests

VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 18, 2019 at 9:41 PM
Recommend's Benjamin

Great Overall Experience

Ben is on point! Our overall experience was very smooth. Ben is very responsive and informative throughout the entire process. I must admit I went in a little skeptical on the ease of business. Ben eased all of the concerns we had and we were able to go about our time during this process worry free. We highly recommend Ben and the team at FBC.

FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 13, 2019 at 6:43 PM
Recommend's Benjamin

Streamline wasn’t so streamlined

Communication was mediocre. The agent sets the bait and then there is a whole bunch of different people that get involved. It got annoying and we almost went elsewhere to refinance the loan. There was nothing really satisfying about the process.

David's Tip: Ask questions upfront. Be ready to communicate with numerous people even for minor things.

Lender Response
We apologize for any inconvenience you may have encountered with FBC Mortgage, LLC. Our goal is to provide the highest level of customer satisfaction. We will take this review and discuss with our Sales Team on how to improve their communication skills. We will also use this experience as a training opportunity for our entire company.
FHA 30 Year Fixed Florida
Responds quickly
Loan met my needs

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October 31, 2019 at 12:49 PM
Recommend's Benjamin

Top Shelf Service!! Second to None.

This is my second loan that I have worked on with Ben Navarre. From start to finish he was professional, had great attention to detail, and explained and executed a clear path to secure my mortgage. I am an investor and purchase a few houses per year. Ben has been, and will continue to be, my first call when it comes time to make another house purchase.

Michael's Tip: Explain what you want. Give him a chance to work through the details. He will find you the best options.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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