April Platner

90% of customers would recommend April Platner

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Customer Reviews

4.8 of 5
10 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 100%

Reviews for April Platner

3 days ago at 2:14 PM
Recommend's April

Very professional, quick and pleasant to work with!

April Platner as well as FBC mortgage were absolutely amazing to work with! They handle our loan process smoothly and quickly, answered any and ALL questions at the drop of a hat, made sure we were aware of every step being taken every single day during our loan process up to closing. All around a great experience being able to find and purchase our home with FBC’s April Platner’s help! We have already recommended them to several family and friends in the market and will continue to do so!

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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7 days ago at 9:28 AM
Recommend's April

Redundancy

Kept getting requests for the same info over and over. Extremely intrusive when it came to my mother’s financial info (she gifted me money toward the loan)

FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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30 days ago at 7:32 AM
Recommend's April

Great job

April you were extremely helpful with a Lon distance home purchase!

VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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May 23, 2018 at 1:15 PM
Recommend's April

FBC great experience

FBC was was timely and kept me informed during the loan process. April was very reassuring during what is a stressful process.

Elizabeth's Tip: Return requested items quickly for a smooth experience.

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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January 31, 2018 at 2:12 PM
Recommend's April

I love FBC Mortgage in Longview Texas

April Platner is an amazing lender. She is always there for you no matter what time of day she would answer my questions. I would definitely use her again if ever needed

Conventional 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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November 15, 2017 at 12:19 PM
Recommend's April

Comfortable

April and staff made my loan process smooth and simple. They kept me updated often and most importantly comfortable. I felt like I could ask any questions that came up and get an honest answer.

VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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September 22, 2017 at 12:54 AM
Recommend's April

Outstanding Service!!

April did a wonderful job for us. She answered every question we had. She was very patient with us. We would recommend her to anyone. Just a wonderful group of people to have working for you. We are grateful!

VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 22, 2017 at 4:05 PM
Recommend's April

Platner takes the cake!

I have had the pleasure of working with April Platner on more than one occasion, and I have to say I wouldn't do it any other way! As a busy mom, it is such a relief to have someone working for you, ironing out the details, and holding your hand through the process when necessary. She is extremely professional, and at the same time relatable. I feel like I have made a friend! When the time comes and we purchase another home, we will no doubt use April for all of our loan needs!

VA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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July 01, 2017 at 1:55 PM

Amazing customer service. Above and beyond

April was completely and utterly amazing to assist with my new mortgage. First time buying a home and she was there every step of the way. Fast responding and very concerned with the process as well. Very impressed

USDA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs

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