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Reviews for Amy Bigler
Family Refi
Working with Amy was a pleasure. She met with us and answered all the questions we had. The process went fairly smooth with the exception of some documentation that we needed to submit at the end of the process that delayed to closing a bit. Most of the communication between the FBC staff was good so that the majority of info submitted kept them on the same page.
Alice's Tip: It would make it easier to deal with only 1 person from FBC instead of 3.
Conventional 30 Year Fixed California
Always looking out for us!!!!
Over the years we have done many loans with Amy Costa from buying to refinances. This transaction was no different from the others. Amy has continued, over the years, to make sure that each loan we do is setting our family up for long term success which has lend us to our forever home and best payment we have ever had. We purchased our home just 6 months ago and Amy was able to help us refinance and lower our payment almost $550. Once again making sure that our family is set up for along term success! Thank you Amy for always looking out for us!!!!
Stephen's Tip: Tell your loan officer your long term plans and take the suggestions that your loan officer offers.... they are the experts.
Conventional 30 Year Fixed California
Brentwood, CA Home loan assistance
Team Costa; Amy, Cindy and Sheryl, were very friendly, attentive, honest, competitive and sincere along our journey. We couldn't have asked for a better team in our pursuit of California happiness after my relocation during Covid. Thank you Team Costa, from the Jackson's!
Brian's Tip: Communication and Transparency is key
VA 30 Year Fixed California
Excellent Customer Service
Amy & Cindy were amazing! We purchased a new build and they made sure the builders had paperwork done on time. They did an excellent job of following up with the builder if emails went un answered. Excellent communication with us, very pleasant and easy to work with!
FHA 30 Year Fixed California
Who can ask for anything more!
Amy and her team were amazing to work with! Very timely responses to my questions, explained the process very well, made me feel extremely comfortable and willing to bring my business back as well as refer them to anyone I know who may be looking for a loan. My experience with Amy and team was nothing short of amazing!
Conventional 30 Year Fixed California
Gregory M. Stroup
Very convenient and efficient process. The loan process and the figures presented to us were accurate from beginning to end.
Conventional California
Great Customer Service
Although we have used FBC before, this was our first time working with Amy. Amy did a great job of explaining the process and all of our loan options. When to lock-in your rate can feel like a guessing game sometimes as you try to secure the best rate, but we trusted Amy's experience and recommendations and don't regret it.
Conventional 30 Year Fixed California
Quick and easy refi
I have dealt with Amy and Cindy two times now and have been very pleased. If they need anything they let you know fast so there is no hold up. I recommend them to everyone.
Conventional 30 Year Fixed California
Excellent Service
FBC is fast and professional
Conventional 30 Year Fixed California
Best in Town
This is the third time working with Amy and we are pleased again. Amy is very easy to work with and her staff are helpful throughout the whole process. if you want to stress free home loan and use Amy!
Conventional 30 Year Fixed California
Excellent customer service
Amy is thorough and professional! Our process was seamless because Amy and her team communicated the needs to keep us involved and aware of the process. She explained next steps and what to expect. We highly recommend Amy and FBC Mortgage for your needs!
Conventional 15 Year Fixed California
Excellent Service
I have only needed to finance a home, a couple times, but this experience, will have me returning to Amy and Cindy, for any future needs, as well as referring them to all my friends and family! They were very knowledgeable as well as quick to respond!!
Vicki's Tip: Go to Amy!! You will not regret it!!
FHA 20 Year Fixed California
Blevins - Gary Drive, Hayward
Amy and her team are top notch. They communicate well throughout the process, keep you abreast of where things stand, and walk you through all of the documents thoroughly. Highly recommend.
VA 30 Year Fixed California
Great service
I have worked with Amy and Cindy many times, each time they have taken care of me and got me great rates and have always provided great service. They are always there for any questions you have and get the job done quick.
Conventional 30 Year Fixed California
Great team
Amy and her team were great in processing our loan. The FBC web system was awesome and with ease to upload and sign documents. We were able to close in a timely manner. I highly recommend FBC Mortgage and Amy Costa's team.
FHA 30 Year Fixed California
Pedro
Amy Costa did an exceptional job on getting my wife and I approved for this loan. She was always very attentive and helpful with our questions and follow up during this loan process. It is people like Amy that help change people’s lives forever. I could not have asked for anyone better than Amy. My wife and I will always come to her for future home loan needs.
FHA 30 Year Fixed California
Great Service
I have used Amy for my financing needs for many years. She always provides exceptional service.
Conventional 30 Year Fixed California
A Fast and Smooth Process
We went to our loan officer for to refinance our house. As the title says, it was very fast and smooth, about three weeks from application to closing on the loan. We always had timely communication of anything coming up, and Amy was always there to answer our questions. There were a couple of hiccups, there always are, but the whole team was spot-on and we overcame them all pretty seamlessly!
VA 30 Year Fixed California
