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Reviews for Alan Lamphere
Golden Dog Title
What a horrible experience. Feels like a broken system. Never again. 1. On the day of the closing, while at their office, they give you a new estimate to close which is $10k more then all of the preivous estimates provided (this is criminal and should be illegal) 2. Lies about closing costs being fully covered if you go with Dreamfinders preferred lender, which I went with and they shifted the costs back to you. 3. Lies about the appraisal check being returned to you, never received the money back (they also made me waive my rights) 4. Threats from Joseph Clouston about penalties and requests for last minute documentation (very unprofessional and do not have your best interests in mind. instead of explaining the discrepancy, he gives open ended threats). 5. Rushed the closing without the house development being fully completed. 6. Constantly loosing your documents and asking to resend. 7. They make mistakes on the documentation that they produce and shift the blame on you. There is much more but these are the main points. Alan tries but his management is wicked, very rude, and unprofessional. Between the lies and the threats never working with Joseph Clouston again.
Maksim's Tip: 1. Never put your trust in DreamFinders or JetHomeLoans. 2. Clients have to review all of the documentation produced by JetHomeLoanes because there are constantly mistakes and inconsistencies. 3. Do not believe their threats, do your own research. 4. Get a lawyer to review their work (we may be working with one if this continues with our other properties). 5. Do not deal with them if you have other options (if you hear Joseph Clouston, do not work with him)
FHA 30 Year Fixed Florida
Loan Officer Review
Alan was a pleasure to work with. He was followed up on any emails or phone calls. that I had. He was very proactive when it was about any paperwork I needed to provide.
Lydia's Tip: Respond in a timely manner whenever they are asking you for any documents.
VA 30 Year Fixed Florida
Closing
Thank you Jet for all your help. My file was a challenging one and your team communicated with me throughout the entire process. I was upset at first, but when my processor Doreen emailed me at 11:30pm of missing docs while she was battling Covid, I had to set my pride aside and realized that the team at Jet really put me first! So on behalf of my family….the word Thank you is not enough to say. A big LOVE to Jet & Dreamfinders for everything and we really truly love our home!
Conventional 20 Year Fixed Florida
Inexperienced Loan Officer
The processor Kimberly B. was the best!!! The loan officer on the other hand was the absolute WORST! Very inexperienced and annoying
FHA Florida
A big help!
Very friendly, helpful & knowledgeable. Always able to eliminate all my doubts and frustrations about the process no matter how frazzled I got. Sorry I was not able to meet him at closing.
Conventional Florida
Home loan Processor Review
I worked with Alan Lamphere. Very professional and efficient! Would recommend highly!.
Conventional 30 Year Fixed Florida
Great communication and support throughout the loan process.
Building to buy creates a longer loan process of waiting and submitting documents, Alan always made himself available to answer any questions and provide assistance when needed from day 1 to signing day at the title company.
Conventional 30 Year Fixed Florida
Thank you
Alan was great to work with. Excellent customer service and always was available to answer and questions or concerns during my loan process.
Conventional Florida
Great assistance
Alan was awesome. Whenever I had a question or concern he was available to help, many times after hours due to our family being on the west coast. Appreciate his help!
Conventional 30 Year Fixed Florida
Thank you!
Alan was always available to answer my questions and was very helpful.
Conventional 30 Year Fixed Florida
Very helpful and professional
Thank you Alan for helping our family through the process of buying our dream home. Alan was very helpful, patience while explaining parts of the process and the communication was always there night and day. We definitely recommend JetHome/ Alan loans to anyone looking for a lender who truly has the buyers best interest in mind. Thank you Alan we are forever grateful to you and your team !!!
Jose's Tip: Very professional . Communication is always on point. Alan will help you through the process and explain anything during the process.
FHA 30 Year Fixed Florida
Great Job!
Alan was a pleasure to work with. He answered panic calls late at night. He was always available to help me and explained things in layman's terms.
Conventional 30 Year Fixed Florida
Excellent
My loan officer Alan lamphere and loan processor Gina did an awesome job. There worked side by side with me throughout the whole process. It was an amazing experience.
Diavetta's Tip: Be patient and committed everyone on your team is there to help you.
FHA 30 Year Fixed Florida
