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Reviews for Pamela Crowley
Pro and Cons of the Service
Worked hard to get the job done. Errors initial documents sent and delays in getting corrected ones to us in a timely fashion. Very responsive to questions we had quickly . Whereas the VA strongly recommends that the lender representative make all the filings and submit all the proper documents to the VA ( and not the one applying for a COE) we filed all the documents, provided all the information they required to the VA,and followed up with them constantly for a status and after 51/2 months rec'd the C O E and . During this time we were asked by your loan processor for mounds of information almost daily,some of which we had already sent and Jet Loan had. It seemed we complied with all Jet Loan required but it never seemed enough. I personally don't accept believing that all of what you required was necessary and that we had given you more than needed to make a decision.
Thomas's Tip: To future clients- Do not sign that contract before seeing an attorney to review it. We didn't and only learned later what a stranglehold contract it is. It protects Dreamfinders only , offers little to nothing for the buyer and is punitive if not followed to the "T".
VA 30 Year Fixed Florida
Excellent assistance in navigating the waters of purchasing a second home
Pam Crowley was a valuable member of our team when purchasing a new home in Florida. She was responsive and knowledgeable. Her advice was always supportive of our needs. Highly recommend Pam when needing mortgage assistance.
Conventional Florida
Exceptional Seamless Process
Pam reached out immediately and kept me informed throughout the entire process. I couldn't be happier with her professionalism and knowledge. She was available to answer all my questions in a timely manner.
MARIE's Tip: There are no "dumb" questions; take your time to ensure you fully understand the documents you sign and don't hesitate to ask for help.
VA 30 Year Fixed Florida
New loan
Good, I guess, I don't really understand request
Conventional 30 Year Fixed Florida
Trailmark
My Loan Officer, Pamela Crowley, is a diligent, thoughtful, and thorough loan officer. I had many questions and concerns with the closing details section of the form to which she was 100% helpful. I don't think they come any better than Pamela.
Conventional 15 Year Fixed Florida
Diane
Pamela Crowley was a dream to work with during our new home construction. She was very helpful, knowledgeable, caring, and quickly responded to any questions or concerns.
Conventional 30 Year Fixed Florida
Patient with me
This was my second home I have purchased. Pamela was patient with me. She is personable, honest and gives good direction. I closed quickly and very happy.
Denise's Tip: Jet loans works for you, not against you. They are professional team that makes your dream home come true!
Conventional 30 Year Fixed Florida
Great team work
Buying a home and getting a mortgage is never an easy or fun process. Pam (the loan officer) and Amy (the processor) made it as easy as possible. And the ability to upload documents via the online portal really helped.
Clark's Tip: Get all the documents you need organized after speaking with the loan officer. Or at least know where those documents are in your home or office.
VA 30 Year Fixed Florida
INCREDIBLE experience
This was my first time purchasing a home and Pam and everyone at Jet HomeLoans made the process SO much less stressful than I had anticipated. Pam Crowley is the absolute best in the biz. It was a pleasure using her as our Loan Officer and I couldn't be more impressed with how hard she worked to secure our loan at the absolute best rate possible. And close on time!! The entire Jet HomeLoans team was wonderful throughout the entire process. I'd really love to give a shoutout to everyone that worked on our loan; Pam Crowley, Gina Cruz, Taylor Mobley and Kristen Delk. They were all extremely meticulous and professional throughout this process. Thank you all so much for a wonderful home-buying experience!!!
Conventional 30 Year Fixed Florida
Pam and Taylor
Dear Pam and Taylor, I can’t thank you enough for going above and beyond in helping me secure my home loan. It brought about challenges at times that you worked very hard to solve for me. I feel that you are a great team and advocates for me. Wishing you continued success in helping others to achieve their goals.
Conventional 30 Year Fixed Florida
Jet Loans
Yeah great loan process working with Pam Crowley.
Conventional 30 Year Fixed Florida
Everlake home
Pamela Crowley and her team were extremely helpful throughout the loan process. Anytime I had questions they were there to answer them. Pamela even made a special trip to come by on my closing date and gave me a very nice Yeti cup with the Jet Homeloans logo. I appreciate all there efforts in getting me to closing and would highly recommend them! Thanks again!
Conventional 30 Year Fixed Florida
Great service
absolutely top notch. Very responsive to my needs and changing external influences. Great communications. Took care of my needs
Richard's Tip: Very responsive to needs and accurate calculation
VA 30 Year Fixed Florida
Amazing Attention to Detail
We signed a contract to build a house in April, 2021 and it took 13 months to complete thanks to this crazy world we live in today. During that entire time, JHL stayed on top of my file and made sure we were ready to move. When the builder started moving quickly to finish the home JHL was on point making sure every detail of my file was correct and intact and that we were able to close at the time that we were supposed to, which we did!!!!
Charles's Tip: Be patient and respond to document requests quickly. This team works hard behind the scenes when you give them what they need.
VA 30 Year Fixed Florida
Excellent Customer Service
Pam was wonderful. She walked my husband and I through the home buying process step by step. She educated us on the types of loans available to us and helped us find one that fit our financial needs. She was available any time we had questions and was genuinely happy when we closed on our home. She made the home buying process less stressful. Thank you!
Conventional Florida
Pamela Crowley at FBC Mortgage, LLC was AMAZING!
As a first time buyer, Pamela Crowley made the entire process a richly satisfying experience. Her expertise in handling my loan from start to finish was wonderful. And I greatly appreciated her warm and friendly attitude. I will highly recommend Pamela to all of my family and friends who may be in the market for a professional, outstanding Loan Officer. Thank you!
Kathleen's Tip: Just call Pamela Crowley and you can be assured of great service with FBC Mortgage, LLC.
Conventional 30 Year Fixed Florida
Totally OUTSTANDING Loan Officer
Pamala Crowley has been our Home Loan Officer for many years. She has processed several homes for us in the past. She has keep us in the know of the process and has been extremely professional and has continued to keep our interest as a priority. FBC needs to know that I received an outstanding review from the title company concerning how easy of a closing this was for a VA loan. I owe all this to Pam’s Team and her willing to make sure this went as flawless as possible. I give Pam an 11 out of 10 for over an above performance. My husband and I are truly grateful for all her detail to attention on this process. Outstanding Miss Pam!
VA 30 Year Fixed Florida
Disconnect in Process
I was pleased overall in dealing with Pam, however beyond dissatisfied with the processing and underwriting of my loan. Pam expressed my initial concerns in dealing with Monica to management and I was assured my loan file was being looked after by Monica’s supervisor. The day before my scheduled closing was an absolute nightmare for me. I’m the type of person to trust in the process, however I was beyond furious. Thankfully my loan did close on my closing date, however I feel if I wouldn’t have gotten angry that it wouldn’t have happened, which is sad. Pam has apologized numerous times and I don’t want this to reflect on her as she can’t originate and process/underwrite her loans. Going forward I hope this is a learning experience for all involved. Thank you.
Tonda's Tip: Do not ever give a new loan purchase to an inexperienced processor.
FHA 30 Year Fixed Florida
