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Reviews for James Maddox
Excelente
The experience we had, was really first class. We felt like family from Day 1, and our Loan Officer was very informative and answered any questions we had. It was a very nerve wrecking thing to wait to see if you were approved. he was great to provide stories of past experiences. That almost eased my fears. Hats off to him for giving us the support we needed while going through this process. The ladies (Tonya Bonilla, Janee Wasierski) I worked with as well were always so nice and were quick to answer any questions I had as well. And made sure I understood why there were certain items being asked of.
Olga's Tip: Really, I think it could not have gone any better. You all made our dreams come true! We are certainly thankful for your company.
FHA 3/1 Adjustable Rate Mortgage (ARM) Georgia
James
James Maddox and his team, including Tanya Bonilla, were awesome! Everyone was very thorough and responded to my questions quickly. Great experience! I recommended James today 😊
Conventional 30 Year Fixed Georgia
Awesome
FBC was always very courteous and professional in my mortgage process. And they made the process go by smooth!
FHA 30 Year Fixed Georgia
Team Maddox rocks!!!!
I just want to thank Team Maddox fro everything they did for us during our home buying experience! We couldn't have asked for a more pleasant team of people to handle this with. thank you all!!
Brett's Tip: Work with your lending team not against them, get them what they need when they need it...it will only help you.
VA 30 Year Fixed Georgia
Pam Plemons
James Maddox and his team took great care of us during our mortgage process. He and his team were quick to explain any confusing elements of the mortgage process making it an easy and smooth experience.
Conventional 30 Year Fixed Georgia
Great Experience
James Maddox was the absolute best in helping us in our home buying process. Being in the ministry our compensation is different from conventional jobs and James was able to crunch the numbers so that we could build the hous of Our dreams!
Andrew's Tip: James Maddox is the one to choose to help you on your home loan.
Conventional 30 Year Fixed Georgia
Stephen Mohn review
This loan had some massive ups and downs. It took 3 1/2 months to get the deal closed. We had issues on top of issues with the processors namely jenny and Rachelle Rucker. They removed jenny and put rachelle on our account and somehow it was worse. She constantly requested some divorce paperwork that she said were important. When it was all said and done that document and all the time wasted on chasing down this document that was not needed at USDA we lost an entire month and almost had the sellers walk multiple times. She constantly was telling us she had filed with USDA on one day and it was actually filed on another. At one of these times we lost 5 days alone. She constantly avoided calls from me and my agent as well. By the end of the loan we had to go to her boss to get this loan done.If I had more resources I would have dropped this loan midstream and found a different provider. We had things pop up during the process that caused delays on my end but honestly im a first time home buyer and some things caught me off guard and I didnt have documentation. Overall im grateful this loan went through and im excited to be a homeowner but seriously this was the most stressful 3 months of my life dealing with this loan. I was very happy with james maddox he really did the best he could under the circumstances.
USDA 30 Year Fixed Georgia
Problem Solver
We had the usual bumps in the road but no matter how upset I got, James and the processors remained calm and supportive. There was a lot of trouble shooting and each time a resolution.
Conventional 30 Year Fixed Georgia
Great job!
I want to add that James did great job with the loan process. When the closing seemed like it wasn't going to happen, he went "above and beyond" to see that it did. Excellent!!
Conventional 15 Year Fixed Georgia
mortgage
It came down to the wire on closing because of last minute documentation that was requested. Very stressful. We did mange to close, but late than originally planned.
Elizabeth's Tip: Be sure to ask about ALL potential documents needed for the load. I had to provide tax returns that had not been asked for on the day of closing.
Conventional 15 Year Fixed Georgia
very good
Mortgage was handled very good.
Conventional 20 Year Fixed Georgia
Mad Dog Rocks!!!!
Absolutely loved working with James and FBC. We had a ridiculously compressed time frame (20 days?) and a bizarre property (separate rental unit, 5 kitchens on the property) but y'all managed to make everything come together, even when the mortgage insurance company balked at the last second.
James's Tip: buy a normal house!
Conventional 30 Year Fixed Georgia
always helpful
James Madox always returned phone calls immediately
Conventional 30 Year Fixed Georgia
Professional & Friendly
James made our first time home buying experience a breeze. He explained how the whole process would work and was there to help anytime we had questions. Great guy!
FHA 30 Year Fixed Georgia
Best Team ever!
James Maddox and Dawn Lawson were an awesome team! They were on top of everything and made the whole process easy!
FHA 30 Year Fixed Georgia
