FBC mortgage

97% of customers would recommend FBC mortgage

Are you a customer of FBC mortgage?

Customer Reviews

4.8 of 5
32 Reviews
Responsiveness 100%
Product met needs 100%
Competitive rate 93%

Reviews for FBC mortgage

21 days ago at 8:20 PM
Recommend's Matthew

New home assistance

Matt was attentive and professional through out th entire process

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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January 14, 2019 at 8:36 AM
Recommend's Quinta

Relatively painless

The FBC Mortgage process is relatively painless. This is not my first home mortgage so I am familiar with the process. My last mortgage was with the bank I do all of my banking with so I did not have to provide as much as they had a lots of my documents already. However, uploading all required documents to the FBC site was not all that difficult. We only had a few instances in which communication broke down a little bit but overall my experience was not that bad. Also, I had 0 issues with communication, all questions via phone or email were responded to in a timely manner.

Rhett's Tip: Save emails and document what you submit when you submit it to avoid submitting anything more than once.

Loan Officer
VA 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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December 13, 2018 at 7:52 AM

Worked on getting you the loan

FBC mortgage will work very hard in getting you in a mortgage loan. I have referred a friend already that has pre qualifyed.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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December 01, 2018 at 7:39 PM
Recommend's Jeff

Jeff was great to work with

Jeff Duncan went above and beyond to help us get our mortgage approved. We really appreciate his info while completing our mortgage process. I would definitely recommend Jeff

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 28, 2018 at 1:18 PM
Recommend's Victor

Germain-Luz

we are very confortable making bussiness with FBC because the are commissioned at all, they were very committed and as my wife and me are very happy

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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November 24, 2018 at 12:27 PM

Shop around

The final interest rate was substantially greater than the estimated interest rate without any discussion that the rate was increasing. There was no negotiation in spite of my excellent credit. I was pressured to put a greater amount down in order to decease my rate. I feel that I got ripped off. Also, I provided Trust information so the warranty deed could be titled in the name of the trust, but they forgot and it took another 4 months to resolve the issue and had to get my attorney to do the name change. I should have been given options for 15, 20, 30 year terms.

Diana's Tip: Shop around for the best rate even if the builder provides incentives to use their mortgage lender.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs

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November 18, 2018 at 9:00 PM

Great Customer support!

Keith Nicely was such great help when we made our move to GA. He kept us informed of what paperwork was needed and when. He kept us informed of any delays and did his best to speed up anything he could to get us into a house as quickly as he could. He made sure we understood the decisions we were making. He made sure we knew we could reach out to him any time we had questions or concerns. He always answered emails promptly and returned phone calls quickly. Definitely would recommend him to others.

Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs

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November 17, 2018 at 4:45 PM
Recommend's Blake

FBC mortgage

They did a good job. We even got to close 2 weeks early. We were so happy we couldnt believe it. They did everything on time and to the point with all info answered when i had questions

Astrid's Tip: Always stay on top of each step and always ask questions. No matter how dumb you may think they are

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 29, 2018 at 10:50 AM
Recommend's Laura

Very professional

Laura did an amazing job and was very clear and concise with all the details. She knows her stuff

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 19, 2018 at 10:07 AM
Recommend's Edna

Best Mortgage Loan Originator!

Thank you Ms. Edna Galang Garcia for all you do! Mark and I will be forever grateful. Very professional, knowledgeable, accommodating, and caring. She answered as quickly as a possible all our emails and calls. She guide us through all the paperwork's and explained to us clearly and to my husband the whole process. If I can just give 100 stars to rate her, I will give it, because she deserves it. Definitely, I will recommend her to my colleagues, friends, and family. Thank you for your hard work and dedication. She's the best ever!

Loan Officer
FHA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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October 17, 2018 at 2:16 PM
Recommend's Jeni

fbc mortgage and Jeni Pitcher are the best!

I honestly loved working with Jeni Pitcher at fbc mortgage. Her entire team was thorough, responsive, and made the entire process so easy. They were even able to coordinate a quick closing with no hassles whatsoever. I couldn’t have asked for a better experience!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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October 13, 2018 at 2:26 PM

Great company

The mortgage company was great to work with. Kept us informed of every step and answered every question we had quickly. Made this a great experience! We would not hesitate to use them!

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 23, 2018 at 7:48 PM

Hard working Loan Officer

Working with Shayfer was quite well. He was always on top of things and making sure everything was done. We were even able to close a little earlier than I thought with his hard work.

Cory's Tip: Check them out, they are there when you need them. They also had one of the best rates at that time.

FHA 30 Year Fixed South Carolina
Closed on time
Responds quickly
Loan met my needs

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September 07, 2018 at 8:38 AM

Satisfied Customer

I am a completely satisfied customer! The promptness and professionalism provided by the FBC Mortgage, Team J&J, was above my expectations. As a first time home buyer I was worried about the process of finding a lender and the closing/underwriting experience. But with the help of Pamela Crowley and Krysta Glass, they were in constant communication with me to walk me through each step with clarity and keep me informed of each status of the loan process. I am very pleased with my experience at FBC Mortgage and will highly recommend them to anyone I know that is searching for a lender.

Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs

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September 01, 2018 at 4:41 PM
Recommend's Quinta

Good service overall

After having been burned in a previous mortgage process, we were very leary of the whole process. Quinta was quick and helpful in her replies, especially with our dozens of questions late in the process. As FBC had a partnership with our builder, we had a good incentive to go with them as well. I’d recommend them, at least to this point, in the process.

Loan Officer
Conventional 30 Year Fixed Ohio
Closed on time
Responds quickly
Loan met my needs

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August 21, 2018 at 12:01 PM

Steve Staluppi

Wes was the best! Professional and courteous through the whole procedure . Will recommend to everyone.

Jumbo 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs

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