FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
10351 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 139
13 days ago at 7:26 PM
Recommend's Gordon

Good experience

No complaints, very helpful and professional people.

Loan Officer
USDA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Atlanta, GA
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13 days ago at 7:11 PM
Recommend's Scott

Thorough

I began my refi before COVID so it took an incredible amount of time to accomplish but in the end I am very pleased that they got it done.

Andrea's Tip: Be patient.

Loan Officer
Conventional 30 Year Fixed Colorado
Loan met my needs
Branch: Orlando, FL
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13 days ago at 7:08 PM
Recommend's Scott

Great experience

Great company to work with if you're looking to buy a home!

Loan Officer
Conventional 30 Year Fixed Tennessee
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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13 days ago at 7:04 PM

Customer service

Poor customer service. The loan processor was the only one to really take care of me and my concerns in a proper manner.

Loan Officer
VA 30 Year Fixed Florida
Loan met my needs
Branch: Builder Division
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13 days ago at 6:35 PM

Awesome service

This experience in light of COVID and so many businesses unable to operate, Amanda made the loan application and process very easy and stayed on top of everything; best of all, when I felt overwhelmed and was struggling during this stressful time, she took the time to personally call me and walk me through the process and assisted me with the patience of someone who is confident in her work.

Donna's Tip: Years ago I lost my home during the 2008 boom and bad loans; I was afraid to experience home buying again and was very reluctant to even begin the process; I have to say from the start Amanda was helpful, encouraging, answered every question with patience and explained everything to me; I felt very secure in the loan that I received and confident to share this with others. I highly recommend Amanda Benson and FBC Mortgage. If you are looking to get qualified and need assistance-call them today!

Loan Officer
Conventional 30 Year Fixed California
Closed on time
Responds quickly
Loan met my needs
Branch: Roseville, CA
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13 days ago at 6:24 PM
Recommend's Matthew

Team McDuffee

Let me just say that Team McDuffee is awesome. They did my original mortgage and now a refi for better rate. They were very informative and made the process very easy and stress free. I would recommend FBC and Team McDuffee to all my friends, colleagues or anybody looking for a mortgage.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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13 days ago at 5:48 PM
Recommend's Karen

Awesome team from FBC

Karen and her team were awesome. Karen kept me updated on every during the process. She is indeed an asset to FBC.

Loan Officer
USDA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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13 days ago at 5:42 PM
Recommend's Jennifer

Stressful but worth it to have my new home

It wasn’t until it was time to close that things became stressful from my prospective. I don’t feel buyers should be told they can close until everything on the end of the loan processor, loan officer, and title companies are 100% ready to close. I wasn’t notified until an hour before closing that I actually won’t be closing. It was very frustrating but at the same time I choose to see it as there are many hands involved and mistakes can be made. I definitely feel my loan processor and team did what needed to be done to get me closed. Didn’t happen like I thought it would but it did happen.

Jessica's Tip: Triple check with the loan officer prior to closing that you have the clear to close. If you don’t, there is a possibility you won’t close. Also, if you have to wire your closing cost money, check with your realtor and or with the loan officer to make sure it the money has been received prior to going to the closing.

Loan Officer
FHA 30 Year Fixed Florida
Responds quickly
Branch: Orlando, FL
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13 days ago at 5:30 PM
Recommend's Kim

The best loan experience I have had

Throughout the entire loan process, all the professionals I dealt with were knowledgeable, patient, impeccable in their handling my loan process. As a senior citizen with MS everyone took the time to speak clearly and slowly if I were having a bad day repeating information and/or instructions as needed kindly and patiently. I couldn't have had a smoother process or dealt with more delightful personnel. Thanks to all involved in the process.

Albert's Tip: Keep up the excellent work you are already doing!

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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13 days ago at 5:19 PM
Recommend's Marcos

Marcos made it happen

Marcos was clear and helpful. He was so patient even when my husband called him for the millionth billionth time :)

Loan Officer
VA 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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13 days ago at 5:12 PM
Recommend's Jay

Fast, easy, ZERO problems

When you choose FBC, you get a team of professionals where each team member specializes in their part of the loan process. They return emails, work fast, and get stuff done. Our loan was quick, easy, with zero problems. If you want a smooth loan process, go with FBC!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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13 days ago at 5:01 PM
Recommend's Patrick

Refi

Glad to have been referred to Patrick. Very responsive to our needs and quick to respond to questions.

Loan Officer
FHA 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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13 days ago at 4:57 PM
Recommend's Jaad

Loveeeeee

This was a great lender to go through. The person handling my loan did such an exceptional job during Covid 19! He had such an exceptional team!!

Loan Officer
FHA 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Roswell, GA
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13 days ago at 4:47 PM
Recommend's Barry

Incredible experience — as usual!

We have worked with Barry Sheehan for the past several years. Incredible resource and great customer service. We threw some curveballs to him this time with the covid issues and still he rocked it out!

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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13 days ago at 4:20 PM
Recommend's Matthew

Great service

What an amazing service I received while conducting our refinancing of our home.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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