Top Loan Officers for FBC Mortgage, LLC
Are you a customer of FBC Mortgage, LLC?
Reviews for FBC Mortgage, LLC
Best Ever
Jaad was great from start to finish. I had a horrible experience with another lender not a week earlier. He has excellent customer service and communication skills. I ought know was in customer service arena for over 25 years. great job Jaad!!!
VA 30 Year Fixed Georgia
Great communication and explanations of the process!!
Being a first time home buyer, Amanda did an excellent job of communicating the process and what was needed from us. Thank you so much!!
VA 30 Year Fixed California
JoAnn survey
Sheri , Juan and entire team were extremely professional , helpful and went above and beyond to facilitate my mortgage process.
Conventional 30 Year Fixed SouthCarolina
JoAnn survey
Sheri , Juan and entire team were extremely professional , helpful and went above and beyond to facilitate my mortgage process.
Conventional 30 Year Fixed SouthCarolina
Great lender to work with!
Being a first time home buyer can be a stressful situation, but I'm glad that FBC Mortgage was there to help me every step of the way. All their staff is friendly and quick to reply. They provided guidance and made me feel comfortable during the whole process. I will be recommending FBC Mortgage to any friend that is looking to buy a home!
Loan Officer
Conventional 30 Year Fixed Florida
Karen Toma Loan
Whenever I was pre-approved for my loan beginning of April the rate was at 3.125% and should have been asked by Loan Officer to be locked in at that time. Got tired of playing phone tag with Loan Officer my time is just as important as Loan Officer's. I was watching the rates go up and had to reach out to Loan Office when they bumped up to 3.5% that they were increasing. Loan Officer had me at a rate of 3.625 w points which I was not happy about. It was extremely frustrating for me going back and forth. I felt as though I was being jerked around which was very unprofessional. I had to be proactive with the situation. I should have gotten a better rate than 3.5%. It was not a good experience dealing with your bank.
Karen's Tip: Be upfront and honest with your customers and do whatever you can for them in a timely and efficient manner. I have been in insurance sales all of my life dealing with clients and would always go out of my way to make them happy and be truthful with them. A first impression is a lasting impression!
FHA 30 Year Fixed SouthCarolina
Refinancing Made Easy
THe FBC prepared an estimate with all expense included that made it easy for me to make an informed decision decision. Once I decided to proceed I was provided a list of items required. I printed out my list to utillize as a checklist. I transmitted the information as requested and we were a matter of several weeks until we completed the refinancing.
Loan Officer
Conventional 30 Year Fixed Florida
Loan Officer Great. Loan Processor, not so great
Jenni was great to work with. Super professional and very timely in her communications with me. However, as soon as my loan was moved over to the loan processor is where my frustrations kicked in. Poor communication and very late in responding to emails. There was even an instance where they were calling the wrong person and speaking to them about my loan (clearly did not verify my identity when calling).
Loan Officer
Conventional 30 Year Fixed Florida
Very Informative and Helpful
Heath and team were patient with us and helpful all along the way. I asked many questions and he and his team were always ready and available to assist us!
Loan Officer
Conventional Other Oklahoma
Firs time Home Buyer
Simply put--FBC Mortgage and Tammy Brown took all the fears of purchasing a home away. Five stars isnt enough. The process was extremely smooth, everything was explained in detail, and they actually answered the phone when you called. I would highly recommend using them for your future mortgage needs.
Conventional 30 Year Fixed Texas
Refreshing experience
After a frustrating experience attempting to deal with another lender that lacked the desire to keep us informed on our loan progress, switching to FBC mortgage was a refreshing reprieve. They had the desire and ability to complete all requirements in a timely manner and kept us informed on progress and what we could expect for the next step Would recommend them without reservation.
Loan Officer
Conventional 30 Year Fixed Florida
49 days and closed!
We were very happy to work with Team Stinson. They kept in close communication with us and the seller the while time and were extremely helpful. Highly recommend them!
Sheri's Tip: Have all documents ready to go ahead of time.
Loan Officer
FHA 30 Year Fixed Florida
Excellent Sevice
FBC Mortgage made my loan fast, easy, and simple! They were very easy to work with and no delays in closing.
Melanie's Tip: choose FBC mortgage
Loan Officer
Conventional 30 Year Fixed Kentucky
Thank you for your service
We very pleased with the service of your team.
Loan Officer
FHA 30 Year Fixed Florida
Refinanced my home
Kristin is AWESOME. i believe this is the 3rd mortgage that she's assisted (basically handled completely) for me. I trust her judgement & her advise.
Loan Officer
FHA 30 Year Fixed Florida
