FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
10351 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 139
19 days ago at 11:44 AM
Recommend's Sam

Happy New Home Owner

I had an amazingly positive experience with my home loan process. At it's core, buying a home can be a very stressful time, making sure you have all the paperwork, the approvals and knowing where you are in the process, but FBC made my purchase wonderfully simple! The periodic videos to show progress and status changes were a great way for me to understand the process. The staff were awesome with answering questions and staying on top of my needs and concerns. I could not be more pleased with my experience.

Loan Officer
FHA 30 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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19 days ago at 9:18 AM
Recommend's Kevin

FBC employees

I found the individuals I dealt with to be prompt, helpful and knowledgeable. True professionals at each stage of the process.

Barbara's Tip: Have as many personal documents ready for closing.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Builder Division
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19 days ago at 9:10 AM
Recommend's Kim

Awesome!

Kim has handled three of my mortgages over the years. She is knowledgeable, fast, and accurate. When getting a mortgage, there are many third parties involved (appraisers, title company, realtors, insurance companies, lawyers, etc...). Kim takes control and keeps everyone moving to get things accomplished for the needs of the client. Three mortgages, all perfect. Thanks Kim!

Scott's Tip: Get someone with knowledge that has experience.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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19 days ago at 8:46 AM
Recommend's Kyle

Loan officer was good, issues with fbc itself tho

I have no complaints for the loan officer I had. He was knowledgeable and quick but the hold ups and frustrations were with other departments within FBC. Specifically the insurance section. It would take too long to go in detail but the experience made me almost want to just get a new lender altogether.

Meghan's Tip: Make sure YOU do your due diligence. Some things only got done because I spent hours dealing with multiple people to make up for company shortcomings.

Loan Officer
Conventional 30 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Orlando, FL
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19 days ago at 8:38 AM
Recommend's Shannon

Great VA IRRL

Had an awesome experience with Shannon, she was informative and helpful. During the COVID pandemic the digital paperwork was helpful.

Joel's Tip: Make sure you have documents ready to give to loan agent

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Pahrump, NV
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19 days ago at 8:09 AM
Recommend's Brooke

Home Buying Easy

I would like to thank FBC and Brooke Breaux for making my first home buying experience easy and smooth!!!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: Bridge City, TX
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19 days ago at 7:47 AM
Recommend's Maynard

Great service

We used FBC Mortgage to purchase our home in FL. We lived in ILL and Jay did everything to help make it easier for us. Some documents we weren’t sure how to do electronically but Jay helped us through it. Everything ran smoothly.

John's Tip: We are seniors and doing all this electronically was a bit intimidating at first. We felt it was secure and we would be comfortable doing it again.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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19 days ago at 4:11 AM
Recommend's Jennifer

Quick and professional

Jeni and her team were very prompt and thorough, both with their requests for the info they needed to get my loan, and where I was at in the process.

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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19 days ago at 2:59 AM
Recommend's Barbara

MS

Barbara has exceeded our expectations! She makes this whole experience easy and enjoyable. We’ve worked with her for our original loan and have continued to work with her for our refinances. She’s truly a gem!

STEPHEN's Tip: Ask for Barbara Stone. She’ll take time to walk you through everything.

Loan Officer
Conventional 30 Year Fixed Massachusetts
Closed on time
Responds quickly
Loan met my needs
Branch: Newton, MA
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19 days ago at 11:20 PM
Recommend's Laura

THE BEST!

My experience with buying and selling a home was rough due to the pandemic. Laura and her team never swayed, and were so supportive. Everything was seamless and amazing. I couldn’t have asked for a better lender!

Tara's Tip: Text! Laura answers texts super crazy which was my favorite. I would come up with a random question and she always answered quickly and put my mind at ease!

Loan Officer
FHA 30 Year Fixed Illinois
Closed on time
Responds quickly
Loan met my needs
Branch: St. Augustine, FL
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19 days ago at 10:46 PM
Recommend's Matt

?

I had a good experience with FBC. Everyone I delt with was very friendly and knowledgeable.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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19 days ago at 10:01 PM
Recommend's Andrew

THE BEST PART OF THE PROCESS

I have to admit, I can be a handful at times and buying a home is a very long and stressful process but I can confidently say that Andrew was 100% the BEST part of the whole process. He made me feel informed, answered my questions and concerns in a timely manner, and was very transparent. He guided my husband and through each step he stuck with us as our home buying journey took almost a year to complete. Very thankful for Andrew's excellent degree of customer service, knowledge, and attention to details. We truly felt like we mattered and that we were in safe hands.

MICHELE's Tip: Stay informed and ask questions if your confused. Things work much better when you understand the process.

Loan Officer
Conventional 30 Year Fixed Nevada
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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20 days ago at 7:29 PM
Recommend's Sonya

Great company

Sonya was very patient and worked with us through the whole process. She was there throughout the process and was very informative and professional.

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Coconut Creek, FL
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20 days ago at 7:27 PM
Recommend's Matt

Not sure what this is

Not sure what I am reviewing

Loan Officer
FHA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Lake Mary, FL
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20 days ago at 6:19 PM
Recommend's Doyle

Great Service!

This process was absolutely painless thanks to Paul and Doyle. Thanks for all you profession support!

Loan Officer
VA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Las Vegas, NV
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