FBC Mortgage, LLC

95% of customers would recommend FBC Mortgage, LLC

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Customer Reviews

4.8 of 5
9425 Reviews
Responsiveness 97%
Product met needs 99%
Competitive rate 97%
Real Estate Pro Reviews 136
Real Estate Professional
22 days ago at 11:12 PM

Great Experience

Ana did an excellent job throughout the loan process and closed in 20 days

Loan Officer
Conventional Florida
Branch: Tampa, FL
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23 days ago at 2:43 PM
Recommend's Scott

Great Service !!

A Big Thank you to Scott, Gina, Tarek, and Kevin who always went above and beyond to help make make my first home buying experience amazing. As a first time home buyer I had a lot of questions and concerns and they were always there for me day or night to answer any of my questions. I would highly recommend them in the future to friends and family!

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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25 days ago at 10:24 AM
Recommend's Kim

Home Loan

This was a great experience 1000 time better than my previous purchase. Kim is the best!

Jose's Tip: Keep it up.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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26 days ago at 10:34 AM

Overall Experience

My overall experience was ok. My agent Nate was good at first. However, as time went on I feel my needs or questions was not in his best interest and I felt that critical information I was needing was never relayed to me and less than 2 hours from closing I still did not have the actual amount I needed at closing. Patrick was good in the brief time I talked to him. I was not impressed with Nate and overall FBC was good but the individual that was running my paperwork was not. I would still recommend to future clients.

Lender Response
Thank you for your feedback. We apologize for any inconvenience that may have occurred and we will use your review as a training opportunity.
Loan Officer
Conventional 30 Year Fixed Oklahoma
Closed on time
Responds quickly
Loan met my needs
Branch: Jenks, OK
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26 days ago at 7:11 PM
Recommend's Sam

Refinance

Sam Davis and his team were amazing throughout our refinance adventure. I cannot say enough great things about them!

Loan Officer
Conventional 15 Year Fixed Alabama
Closed on time
Responds quickly
Loan met my needs
Branch: Birmingham, AL
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27 days ago at 2:10 PM
Recommend's Jennifer

A Terwilleger

Fantastic and seamless experience for our refinancing!

Loan Officer
Conventional Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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27 days ago at 12:27 PM
Recommend's Matthew

First time

First time buying a house the team was excellent with any and all questions being answered in a timely manner would recommend to friends and family.

Thomas's Tip: Try to buy down your interest rate.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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27 days ago at 9:07 AM
Recommend's Beckie

She deserves a raise

There are not enough words to describe how wonderfully fantastic Beckie was throughout the entire process. Professional; Knowledgeable; Considerate and Personable are a few adjectives to describe her. My wife and I were overly impressed during each correspondence with Beckie. She was thoughtful in her response and never made us feel like we should not contact her or ask questions. She made the financial aspect of purchasing a home the least stressful part of this major purchase for us. There is no other person we would recommend for family and friends who are in the market to purchase a home. She is everything you could ask for and more.

Michelle's Tip: If you go with someone else you're crazy!

Loan Officer
FHA 30 Year Fixed Texas
Closed on time
Responds quickly
Loan met my needs
Branch: San Antonio, TX
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27 days ago at 10:17 PM
Recommend's Kristin

Great Personal Service

This is a return visit to our local FBC for us after many years. We were so pleased with the personal service we received on a previous loan when it can time for another loan we didn’t hesitate to return! Kristin Hawkins made us feel at ease and was always ready to meet our needs again. FBC is very fortunate to have her as a representative for their organization.

Loan Officer
Conventional 15 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Gainesville, FL
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27 days ago at 8:42 PM
Recommend's Samuel

New Home and Refinance

I enjoyed working with Sam. He was professional and prompt. He provided explanations clearly when necessary. The only reason I am not giving him 5 stars is because I felt like I had to contact him several times to get the refinance started. However, once we got started with the paperwork it was very smooth sailing. I would work with Sam again in the future.

Loan Officer
Conventional 30 Year Fixed Georgia
Closed on time
Responds quickly
Loan met my needs
Branch: Tampa, FL
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27 days ago at 7:17 PM
Recommend's Shannon

Wonderful Experience

Shannon is very approachable. She made the home buying experience enjoyable. Anytime I had questions she was able to answer in a timely manner and her answers were accurate.

Loan Officer
USDA 30 Year Fixed Nevada
Closed on time
Responds quickly
Loan met my needs
Branch: Pahrump, NV
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27 days ago at 7:13 PM
Recommend's Kyle

Experience

My family and I had a great experience on our process of becoming first time homeowners, would definitely recommend Kyle as a loan officer to anyone and will keep in mind for future home owning plans

Edwin's Tip: As far as my experience was, I dont have any tips to provide. Everything was smooth and easy, wish every home owning process was this easy

Loan Officer
Conventional 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Orlando, FL
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27 days ago at 6:24 PM
Recommend's Quita

D. Refi

Worked with me and was great when I compared rates with them. They work hard to get you a good deal.

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: Longwood, FL
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28 days ago at 4:35 PM
Recommend's Matthew

Hassle Free Service

What I liked about FBC is the most is; everything so easy and well communicated with emails. They are right on time and tried to make this experience hassle free.

Loan Officer
Conventional 20 Year Fixed Florida
Responds quickly
Loan met my needs
Branch: Tampa, FL
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28 days ago at 3:53 PM
Recommend's Matthew

Nice

For the most part fairly simple process

Brett's Tip: Stay on top of communication in order for you to not get frustrated as with any big financial endeavor That somebody is handling for you

Loan Officer
VA 30 Year Fixed Florida
Closed on time
Responds quickly
Loan met my needs
Branch: City of Westlake, FL
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